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Nordmende oven DOI415IX new not heating up

  • 27-11-2020 12:33am
    #1
    arturcreo
    Registered Users Posts: 17 ✭


    Hi all I'm hopeless with this. It's a brand new unit got it from showroom never used. Hooked it up and to my surprise its not heating up.
    Just wondering if the showroom / shop display ovens are restricted in some way as security measures or the installer disconnected something internally so it won't be turn on full blast by mistake while in the shop? Please help, the person who was going to help is on leave till 7th of December. Ps. Turns on, clock on the display, fan, lights works you can hear the click while you set up temp, the heat light indicator shows as its heating up to desired temperature, but nothing happens.


Comments

  • #2
    arturcreo
    Registered Users Posts: 17 ✭arturcreo


    Rang them for last week, sent countless emails, nobody knows anything.


  • #3
    zega
    Registered Users, Registered Users 2 Posts: 209 ✭✭zega


    arturcreo wrote: »
    Rang them for last week, sent countless emails, nobody knows anything.


    If it turns on with lights and the clock it means its getting full voltage.so the issue is probably the heating element,ring them and demand a refund/exhange as theyve sold you an item of unmerchantable quality


  • #4
    jrosen
    Registered Users Posts: 1,629 ✭✭✭jrosen


    Is the clock set? I know sounds odd but we had the same issue with our oven. Once the clock was set the oven heated. I’m not sure what the idea is behind it.


  • #5
    coylemj
    Registered Users, Registered Users 2 Posts: 25,493 ✭✭✭✭coylemj


    jrosen wrote: »
    Is the clock set? I know sounds odd but we had the same issue with our oven. Once the clock was set the oven heated. I’m not sure what the idea is behind it.

    +1 my sister bought a new oven and last Christmas when she went to use it for the first time, it didn't heat up and the solution was simply to set the time on the clock.

    I never suspected that the clock would fix it. I've been in several houses where the clock on the oven is flashing all day because they flip the isolator switch when they're going to bed at night and they never set the clock but this oven refused to heat up unless the time was set. And it wasn't a Nordmende.


  • #6
    brightspark
    Registered Users, Registered Users 2 Posts: 2,637 ✭✭✭brightspark


    https://www.nordmende.ie/FAQRetrieve.aspx?ID=50770
    Why does my NordMende oven not turn on?
    The first thing to check if your oven won’t turn on is if the time is set on the clock. Always ensure there is a time set on your oven clock. Also ensure there is no auto timer set on your oven. Refer to your user manual to use these functions


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