BOSE QuietComfort QC35 II

CountingCrows · 31-08-2019 3:37pm

Had the right ear cup problem with my 3 year old QC25’s. After a long drawn out over and back on WhatsApp support I got a 50% off a new pair.

sweetie · 16-11-2019 7:25pm

€233 on Amazon Germany, not bad. Postage probably €5/6

acquiescefc · 10-01-2020 9:34am

in Argos ireland
MIdnight blue EUR226 or Rosegold EUR230

Fireball81 · 11-01-2020 3:11pm

acquiescefc wrote: »

in Argos ireland
MIdnight blue EUR226 or Rosegold EUR230

Mmmmm I have an all 4 one voucher burning a hole in my pocket...

KathleenF · 11-01-2020 8:29pm

acquiescefc wrote: »

in Argos ireland
MIdnight blue EUR226 or Rosegold EUR230

Thanks a mil for this, missed them at £219 on Amazon and this is even cheaper

Captain Red Beard · 12-01-2020 2:42am

Not available anywhere.

ch750536 · 13-01-2020 10:03am

Oat23 wrote: »

Could anyone recommend somewhere that would specialise in fixing Bose headphones? My old QC 35 II's are having an issue with the sound in the right earphone and I keep having to tap it to get the sound back on. Might be a loose cable or something.

Bought a new pair, but if a repair is possible and not too expensive it might be worth getting them fixed.

Remember that your contract is with the retailer. You have up to 6 yrs cover on electronics so the options are repair, replace, refund. It's up to you and the retailer to come to an agreement depending on age. Used this plenty of times and always happy with the outcome.

Oat23 · 13-01-2020 11:25pm

ch750536 wrote: »

Remember that your contract is with the retailer. You have up to 6 yrs cover on electronics so the options are repair, replace, refund. It's up to you and the retailer to come to an agreement depending on age. Used this plenty of times and always happy with the outcome.

I bought them in the US, so it wasn't as straightforward in my case. Other companies I've dealt with for similar issues in the past made it difficult because I bought them on another continent.

Bose themselves took care of it though. Shipped back the old ones and they sent me out a brand new pair sealed in the standard retail box.

Car99 · 13-01-2020 11:32pm

Buy the Sony's wh1000xm3 better quality sound and noise cancelling.

Mantis Toboggan · 14-01-2020 12:07am

Car99 wrote: »

Buy the Sony's wh1000xm3 better quality sound and noise cancelling.

Had the sonys but brought them back and got the Bose. Sonys are good but found them very uncomfortable if used for long periods.

galvo_clare · 14-01-2020 12:12am

Captain Red Beard wrote: »

Not available anywhere.

Yes, they are. Just order for delivery to whichever Argos is nearest to you and they're available in a few days.
At least that's what my order says. Hope I don't now get a cancellation.

TitianGerm · 14-01-2020 12:19am

galvo_clare wrote: »

Yes, they are. Just order for delivery to whichever Argos is nearest to you and they're available in a few days.
At least that's what my order says. Hope I don't now get a cancellation.

If you try order now it throws up an out of stock message and you don't get a reservation number.

galvo_clare · 14-01-2020 12:32am

TitianGerm wrote: »

If you try order now it throws up an out of stock message and you don't get a reservation number.

Ah. I ordered mine a few days ago. Due in on Wednesday so we'll see.

adam88 · 14-01-2020 12:59am

ch750536 wrote: »

Remember that your contract is with the retailer. You have up to 6 yrs cover on electronics so the options are repair, replace, refund. It's up to you and the retailer to come to an agreement depending on age. Used this plenty of times and always happy with the outcome.

Ive heard of this 6 year rule thing before. Any link explaining it more

ejmaztec · 14-01-2020 2:05am

adam88 wrote: »

Ive heard of this 6 year rule thing before. Any link explaining it more

This is fresh in my memory because I had reason to send this link to someone on Viber a couple of hours ago

https://www.eccireland.ie/ecc-ireland-issues-advisory-on-consumer-warranties-and-statutory-rights/

godtabh · 14-01-2020 8:21am

galvo_clare wrote: »

Ah. I ordered mine a few days ago. Due in on Wednesday so we'll see.

I ordered last night. Due on Friday

galvo_clare · 14-01-2020 5:36pm

galvo_clare wrote: »

Ah. I ordered mine a few days ago. Due in on Wednesday so we'll see.

Well, I picked them up today. No problems. Best price I've seen on them and the dark blue colour isn't bad.

coach22 · 29-01-2020 12:27pm

Alanstrainor wrote: »

2 things worth noting here. The Bose 700 NC headphones are out now, so I'd expect prices of the QC35 line to come down. And more concerning is that there's reports that the latest firmware on the QC35II reduced the effectiveness of the noise cancelling. Some are saying that this is to force people to upgrade.

Just worth keeping in mind.

I got these lately with Argos and noticed the noise canceling isn't as good after updating. Bose are offering to replace them for me. Just wondering if anyone has done this and is it worth it to get back on the older firmware?

pedatron · 29-01-2020 3:06pm

coach22 wrote: »

I got these lately with Argos and noticed the noise canceling isn't as good after updating. Bose are offering to replace them for me. Just wondering if anyone has done this and is it worth it to get back on the older firmware?

Caught wind of this on Reddit and uninstalled the Bose app on my phone to stop them being updated. Headphones work fine without the app for me but some definite dodgy business from Bose downgrading the ability of the headphones! Think there is a way to get the previous firmware on the headphones if you look it up!

coach22 · 29-01-2020 3:40pm

I think il try the replacement. They only have black or silver colour available. Hopefully they come with an older firmware version that has better noise canceling.

I know I'm probably being picky but the difference in noise canceling is definitely not as good since upgrading.

4motion · 29-01-2020 6:10pm

coach22 wrote: »

I got these lately with Argos and noticed the noise canceling isn't as good after updating. Bose are offering to replace them for me. Just wondering if anyone has done this and is it worth it to get back on the older firmware?

How did u contact them?

TitianGerm · 29-01-2020 6:21pm

Is there much of a difference? I clicked on the update when I was setting them up so didn't even get to hear the original quality?

coach22 · 29-01-2020 7:44pm

4motion wrote: »

How did u contact them?

Through a WhatsApp link on the Bose support website

coach22 · 29-01-2020 7:47pm

TitianGerm wrote: »

Is there much of a difference? I clicked on the update when I was setting them up so didn't even get to hear the original quality?

The difference was mainly noticeable when I had the ANC on bit didn't have music turned on. On the old firmware it was blocking out much more noise. When you turn the music on its hard to tell a difference but I think listening to podcast's etc. Would be much better on the old firmware

My main issue with the replacement is I'm not sure what firmware it will come with so could be a waste if time

TitianGerm · 29-01-2020 8:02pm

coach22 wrote: »

The difference was mainly noticeable when I had the ANC on bit didn't have music turned on. On the old firmware it was blocking out much more noise. When you turn the music on its hard to tell a difference but I think listening to podcast's etc. Would be much better on the old firmware

My main issue with the replacement is I'm not sure what firmware it will come with so could be a waste if time

Ah I should be ok then as I only wear mine when I'm listening to something.

killbillvol2 · 29-01-2020 10:17pm

There was a similar issue with a firmware update on the original QC35s a few years ago. They fixed it in the next update.

keano25 · 29-01-2020 11:46pm

Very surprised these haven't dropped in price.

The 700s are cheaper here then the 35s are in most places....

https://www.eglobalcentral.eu/rvr2aas7bsic0kh6tfpsylfdi6czglk1m.html?gclid=CjwKCAiA98TxBRBtEiwAVRLqu1xcn0Qa2_9f1wjl9SVHY0tnhCAV46ky1vc4hAZoXfbC5C8AppVv5RoC1TAQAvD_BwE

carq · 07-02-2020 4:20pm

Anyone notice bad battery degradation in their QC35's ?
i have min about 2 years and notice the battery life has fallen off a cliff compared to the first year of use.

morchgally · 30-03-2020 2:57pm

Sorry to hijack here but wanted to ask if anyone has had issues connecting the QC-35's to Windows 10 and if so were you able to resolve it?

I have tried a couple of different guides online without any success..

rom · 08-04-2020 11:56pm

morchgally wrote: »

Sorry to hijack here but wanted to ask if anyone has had issues connecting the QC-35's to Windows 10 and if so were you able to resolve it?

I have tried a couple of different guides online without any success..

It's a know issue. Never got it to work other than headphone and not headset.

morchgally · 09-04-2020 8:14am

rom wrote: »

It's a know issue. Never got it to work other than headphone and not headset.

Thanks Rom. I was able to get it to work by uninstalling the bluetooth drivers on Windows and reinstalling them. That being said, when the microphone is in use there is a very annoying white noise/static present so I reverted back to using my old USB headset for calls. They work well for music but would rather have both music and mic on the one unit. From my research it has something to do with the Low energy bluetooth (LE) that the Bose QC35 uses which Windows struggle to connect with.

bennyob · 09-04-2020 8:48am

...ignore

ablelocks · 09-04-2020 8:05pm

morchgally wrote: »

Thanks Rom. I was able to get it to work by uninstalling the bluetooth drivers on Windows and reinstalling them. That being said, when the microphone is in use there is a very annoying white noise/static present so I reverted back to using my old USB headset for calls. They work well for music but would rather have both music and mic on the one unit. From my research it has something to do with the Low energy bluetooth (LE) that the Bose QC35 uses which Windows struggle to connect with.

similar issues with Bose 700's and from my ltd research neither Bose or Microsoft are doing anything to sort it out.

on MS teams, i have to use the surface mic to speak and the headphones to listen. if i try to use the headphones mic, i can't hear.

so much for the convenience of one headset for multiple devices across applications.

Anjunadeep · 09-04-2020 8:55pm

unbelievable that such a fundamental flaw has been outstanding so long.
I'm in the market for a new pair of headphones.. I was thinking these or the Sony 1000Xm3.
Guess it has to be the Sonys then?

rom · 06-05-2020 11:43pm

So mine are getting oldish now. I was thinking about getting the Sony as they are looking bad. Until I did a bit of research that you can get replacement cushions and ear pads on amazon for under 10 pounds. Just search for "bose qc35 cushions" on amazon. It is actually recommended that you change them yearly. Mine no longer smell like wax. Yes I wear them way too much.

tony1980 · 07-05-2020 8:29am

rom wrote: »

So mine are getting oldish now. I was thinking about getting the Sony as they are looking bad. Until I did a bit of research that you can get replacement cushions and ear pads on amazon for under 10 pounds. Just search for "bose qc35 cushions" on amazon. It is actually recommended that you change them yearly. Mine no longer smell like wax. Yes I wear them way too much.

Fantastic, mine are badly due to be replaced :pac:

s8n · 07-05-2020 2:02pm

thanks for the heads up on replacement pads

bot43 · 15-05-2020 7:23pm

These are on Amazon Germany for €220 and the 700s are €280. Both good prices I think.

I think the 700s are a bit ugly but their spec seems great.

In short - do you need a vpn to shop on Amazon.de?

Irishweather2 · 15-05-2020 8:20pm

bot43 wrote: »

These are on Amazon Germany for €220 and the 700s are €280. Both good prices I think.

I think the 700s are a bit ugly but their spec seems great.

In short - do you need a vpn to shop on Amazon.de?

No VPN required! Ordered my Galaxy S9+ from Amazon.de 2 years ago with no issues.

sweetie · 21-05-2020 11:54am

£179 on currys.co.uk (not reduced on currys .ie unfortunately)

ANXIOUS · 21-05-2020 12:17pm

sweetie wrote: »

£179 on currys.co.uk (not reduced on currys .ie unfortunately)

Not showing at the price for me, they are £225.

keos · 21-05-2020 1:15pm

ANXIOUS wrote: »

Not showing at the price for me, they are £225.

Only the silver ones are at £179

TitianGerm · 21-05-2020 6:39pm

https://www.amazon.co.uk/dp/B0756GB78C/ref=cm_sw_r_apa_i_oYRXEbMCA9WHH

£179 on Amazon as well.

ablelocks · 29-06-2020 9:01pm

morchgally wrote: »

Sorry to hijack here but wanted to ask if anyone has had issues connecting the QC-35's to Windows 10 and if so were you able to resolve it?

I have tried a couple of different guides online without any success..

rom wrote: »

It's a know issue. Never got it to work other than headphone and not headset.

morchgally wrote: »

Thanks Rom. I was able to get it to work by uninstalling the bluetooth drivers on Windows and reinstalling them. That being said, when the microphone is in use there is a very annoying white noise/static present so I reverted back to using my old USB headset for calls. They work well for music but would rather have both music and mic on the one unit. From my research it has something to do with the Low energy bluetooth (LE) that the Bose QC35 uses which Windows struggle to connect with.

ablelocks wrote: »

similar issues with Bose 700's and from my ltd research neither Bose or Microsoft are doing anything to sort it out.

on MS teams, i have to use the surface mic to speak and the headphones to listen. if i try to use the headphones mic, i can't hear.

so much for the convenience of one headset for multiple devices across applications.

only found out about it yesterday, but Bose brought out a firmware fix (for the 700s anyway) in May that seems to have resolved most issues. I used headphones today for spotify, teams and zoom calls with no issues...

marrm · 29-06-2020 10:25pm

Bought Bose 700s a few days ago from Amazon.de

Special offer: €259 including postage.

But they only charged to 13 hours' usage (instead of 20), even with firmware upgrade. Checked the Bose chat - they all have that fault, according to 200+ complaints. :mad:

Returned them for a full refund.

I'll stick to my Sony WH1000XM3s - they don't look as nice, but sound better and last for 30+ hours on 1 charge.

Alanstrainor · 29-06-2020 10:57pm

marrm wrote: »

Bought Bose 700s a few days ago from Amazon.de

Special offer: €259 including postage.

But they only charged to 13 hours' usage (instead of 20), even with firmware upgrade. Checked the Bose chat - they all have that fault, according to 200+ complaints. :mad:

Returned them for a full refund.

I'll stick to my Sony WH1000XM3s - they don't look as nice, but sound better and last for 30+ hours on 1 charge.

The fault is only in the reporting as far as I have tested, I haven't noticed any drop in battery performance on the latest firmware at least. They're a fantastic set, and at that money a complete steal. I've had mine for a few months and would highly recommend them, the added equaliser is a big bonus.

ablelocks · 30-06-2020 12:05pm

Alanstrainor wrote: »

The fault is only in the reporting as far as I have tested, I haven't noticed any drop in battery performance on the latest firmware at least. They're a fantastic set, and at that money a complete steal. I've had mine for a few months and would highly recommend them, the added equaliser is a big bonus.

didn't hear about the battery issue - haven't noticed any drop in battery before or after the fw update.

Alanstrainor · 01-07-2020 5:12pm

ablelocks wrote: »

didn't hear about the battery issue - haven't noticed any drop in battery before or after the fw update.

The issue is that the headphones report being 80% full after a full charge on the latest firmware(on mine and others I've read about). But it's a reporting issue, rather than an actual drop in battery life. I seem to be getting more than the advertised 20 hours consistently on mine anyway.

sheldon16 · 13-09-2020 1:49pm

Hi All,

I might be in market for new pair of QC35s due to issues with current one. Anyone heard of these? https://www.onbuy.com/gb/bose-quietcomfort-35-wireless-headphones-ii-black~c11487~p9688836/

Checked Amazon Germany and getting €230.

Thanks

shanec1928 · 13-09-2020 5:59pm

sheldon16 wrote: »

Hi All,

I might be in market for new pair of QC35s due to issues with current one. Anyone heard of these? https://www.onbuy.com/gb/bose-quietcomfort-35-wireless-headphones-ii-black~c11487~p9688836/

Checked Amazon Germany and getting €230.

Thanks

check the warranty on them. I’ve just sent mine off for a new pair as they we’re turning on randomly even when powered off. Got mine off Amazon in 2018.

BOSE QuietComfort QC35 II

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