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Higher rate vat invoice

  • 04-12-2020 3:13pm
    #1
    Effects
    Registered Users, Registered Users 2 Posts: 9,760 ✭✭✭


    I have an invoice to pay which has the higher 23% vat rate on the invoice.
    When I queried the higher rate and the fact it's not 21%, I was told they haven't gotten around to charging the lower rate yet, and will issue me a credit in the future.
    The higher 23%, over 21%, means a difference of about €200 to me.

    Where do I stand? I'm not sure I'll be dealing with the company any more, so I don't really want to get a €200 credit from them at "some stage next year".


Comments

  • #2
    capefear
    Registered Users, Registered Users 2 Posts: 781 ✭✭✭capefear


    Effects wrote: »
    I have an invoice to pay which has the higher 23% vat rate on the invoice.
    When I queried the higher rate and the fact it's not 21%, I was told they haven't gotten around to charging the lower rate yet, and will issue me a credit in the future.
    The higher 23%, over 21%, means a difference of about €200 to me.

    Where do I stand? I'm not sure I'll be dealing with the company any more, so I don't really want to get a €200 credit from them at "some stage next year".

    Don’t pay them till you get the correct invoice


  • #3
    Effects
    Registered Users, Registered Users 2 Posts: 9,760 ✭✭✭Effects


    capefear wrote: »
    Don’t pay them till you get the correct invoice

    They've frozen my account until I pay them, and don't respond to emails to send a corrected invoice.

    I don't mind the account being frozen, as I've said, I don't intend to use them in the future.

    But am I right to think they can't charge 23% just because they have some issue with their invoicing system?


  • #4
    capefear
    Registered Users, Registered Users 2 Posts: 781 ✭✭✭capefear


    Effects wrote: »
    They've frozen my account until I pay them, and don't respond to emails to send a corrected invoice.

    I don't mind the account being frozen, as I've said, I don't intend to use them in the future.

    But am I right to think they can't charge 23% just because they have some issue with their invoicing system?


    It’s baffling that they won’t issue you a new invoice. Do you still need the product/service that they are charging you for?

    If the invoice is dated September onwards it’s a legal requirement that the vat charged is 21%


  • #5
    Allinall
    Registered Users, Registered Users 2 Posts: 6,825 ✭✭✭Allinall


    Effects wrote: »
    I have an invoice to pay which has the higher 23% vat rate on the invoice.
    When I queried the higher rate and the fact it's not 21%, I was told they haven't gotten around to charging the lower rate yet, and will issue me a credit in the future.
    The higher 23%, over 21%, means a difference of about €200 to me.

    Where do I stand? I'm not sure I'll be dealing with the company any more, so I don't really want to get a €200 credit from them at "some stage next year".

    Are you VAT registered?

    If so, just claim back the 23% VAT.


  • #6
    Effects
    Registered Users, Registered Users 2 Posts: 9,760 ✭✭✭Effects


    Not vat registered for this particular transaction, so can't claim it back. I'd have paid it if that was the case.


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  • #7
    Effects
    Registered Users, Registered Users 2 Posts: 9,760 ✭✭✭Effects


    capefear wrote: »
    It’s baffling that they won’t issue you a new invoice. Do you still need the product/service that they are charging you for?

    If the invoice is dated September onwards it’s a legal requirement that the vat charged is 21%

    Yeah, it's a huge multinational, so a lot of staff that don't really know what they are doing.


  • #8
    capefear
    Registered Users, Registered Users 2 Posts: 781 ✭✭✭capefear


    can you pay them the amount the invoice should have been for?
    and then let them sort it out internally


  • #9
    Effects
    Registered Users, Registered Users 2 Posts: 9,760 ✭✭✭Effects


    That's what I'm going to try, but not sure if their payment system will accept.
    I'll report back after I do.


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