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Cancellation of Contract.....

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  • 09-11-2015 7:36pm
    #1
    Wonda-Boy
    Registered Users Posts: 10,013 ✭✭✭✭


    I wish to cancel my contract, I have a number of outstanding issues falling on deaf ears and after numerous attempts to get these resolved and extreme patience on my behalf with both meteor and Eircom I have had enough.

    I would appreciate if someone could contact me for my details via PM before I just cancel Direct Debit and leave Eircom (Eir) hanging like they have left me.

    BTW,

    Can someone plz tell me if 30 days notice on cancelling a contract is sufficent if i do decide to be the bigger person and give them that time.


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    #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Wonda-Boy wrote: »
    I wish to cancel my contract, I have a number of outstanding issues falling on deaf ears and after numerous attempts to get these resolved and extreme patience on my behalf with both meteor and Eircom I have had enough.

    I would appreciate if someone could contact me for my details via PM before I just cancel Direct Debit and leave Eircom (Eir) hanging like they have left me.

    BTW,

    Can someone plz tell me if 30 days notice on cancelling a contract is sufficent if i do decide to be the bigger person and give them that time.
    Hi Wonda-Boy

    I'm sorry to hear of this. Only eir's cancellations team can advise on the cancellation of your account and the best advice I can offer you is to contact them on free phone 1901 or on 1800303600.

    While I'll be unable to advise on the cancellation I am here to help if you would like to PM me your eir ac number and details of the issues in hand.

    Thanks
    Al


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    #3
    Wonda-Boy
    Registered Users Posts: 10,013 ✭✭✭✭Wonda-Boy


    Have rang them and the manger speak or script that they read is pathetic.....cancellation of direct debit is the best course of action TBH.


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    #4
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Wonda-Boy wrote: »
    Have rang them and the manger speak or script that they read is pathetic.....cancellation of direct debit is the best course of action TBH.
    Hi Wonda-Boy

    It will be at the discretion of the cancellations team to rule on the contract. I'm afraid this judgement cannot be made here.

    Thanks
    Al


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    #5
    Wonda-Boy
    Registered Users Posts: 10,013 ✭✭✭✭Wonda-Boy


    Yeah yeah blah blah, Of course it is management speak at the finest. The contract was invalid from day one, I was told I would have certain features switching over from meteor which have not been implemented.

    Therefore the contract is null and void....Meteor and Eir are a total joke stay well clear folks.


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    #6
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Wonda-Boy wrote: »
    Yeah yeah blah blah, Of course it is management speak at the finest. The contract was invalid from day one, I was told I would have certain features switching over from meteor which have not been implemented.

    Therefore the contract is null and void....Meteor and Eir are a total joke stay well clear folks.
    Sorry you feel this way Wonda-Boy - Ultimately I cannot offer a route to challenge this here but you are entitles to contact the relevant regulating authority if you feel your consumer rights are in breach.

    Al


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    #7
    Wonda-Boy
    Registered Users Posts: 10,013 ✭✭✭✭Wonda-Boy


    ME and hundreds of others.....joke of a company.

    Funny how you cancel a DD and all nicey nicey.


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