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Eir rural FTTH thread II

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Comments

  • #502
    AidenL
    Registered Users Posts: 983 ✭✭✭AidenL


    Airwire: MartinL wrote: »
    That right there is an issue. If you PM me your Eircode, I can have a looksie, what it should be for your address.

    I just want to thank @Airwire:MartinL for his excellent investigative work on my behalf.

    Shows the benefit of the smaller local providers, I’d highly recommend supporting the smaller guys for excellent service.


  • #503
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    KOR101 wrote: »
    Certainly the Balckwater Bridge exchange used to have a microwave dish attached and that is now gone.

    Thats a sign of NGNification. Usually a subtended exchange becoming a standalone unit and joining the 21st century ;)


  • #504
    eamo22
    Registered Users Posts: 164 ✭✭eamo22


    Hi guys just wondering about how Eir set up ftth in villages. I persume people in the village are on fttc with speeds up to 100mb. And then ftth is used for houses outside the village. Or am I wrong and houses in the village are also connected to ftth


  • #505
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    eamo22 wrote: »
    Hi guys just wondering about how Eir set up ftth in villages. I persume people in the village are on fttc with speeds up to 100mb. And then ftth is used for houses outside the village. Or am I wrong and houses in the village are also connected to ftth

    Look at the map on http://fibrerollout.ie/rollout-map/

    Generally, if OpenEIR deployed a VDSL cab, anyone within 500m of that only can avail of FTTC/VDSL. If you're more than 500m from the VDSL cab, then you're most likely either covered by FTTH ... or ADSL1, maybe 2 .. or nothing.

    Unless you're lucky to have alternative providers.

    /M


  • #506
    Jpmarn
    Registered Users, Registered Users 2 Posts: 1,484 ✭✭✭Jpmarn


    eamo22 wrote: »
    Hi guys just wondering about how Eir set up ftth in villages. I persume people in the village are on fttc with speeds up to 100mb. And then ftth is used for houses outside the village. Or am I wrong and houses in the village are also connected to ftth

    That would be typical in most villages. FTTC rollout happened between 2010 and 2015. FTTH rollout begun approximately 18 months ago and is aimed at premises where the FTTC technology has no real benefit. Ocasionally very small villages that don't have their own exchange and a larger village nearby have an FTTH equipped exchange will then have have FTTH connections.


  • #507
    Airwire: MartinL
    Company Representative Posts: 668 ✭✭✭Airwire: MartinL


    We've been working on a coverage check tool. The design is pretty basic currently.

    FTTC data is patchy at best at the moment, as a lot of VDSL isn't coded by Eircode.

    OpenEIR FTTH is spot on and updated weekly.

    SIRO only includes the areas, we cover. So that would currently be Athlone, Ennis, Limerick, Portlaoise and Sligo.

    It can be found here: https://www.airwire.ie/index.php/avail

    Hope it helps.


  • #508
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    Lately, the fibrerollout.ie map doesn't show map data anymore at certain zoom levels or it just takes a long time to load.

    Anyone else seeing that problem ?

    /M


  • #509
    eamo22
    Registered Users Posts: 164 ✭✭eamo22


    Thanks for replys guys. Definitely more than 500m from the exchange. Just I no a couple in another Village that get fttc and ftth is further out. Everything is done here except the fibre on the poles. Boxes are up, poles replaced and ditches cut back last week.


  • #510
    Grab All Association
    Registered Users, Registered Users 2 Posts: 3,921 ✭✭✭Grab All Association


    Borrisoleigh (Nenagh side) today. Still haven’t started work on the Thurles side yet.


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  • #511
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    Grab All Association wrote: »
    Borrisoleigh (Nenagh side) today. Still haven’t started work on the Thurles side yet.

    That is the sort of view you want to have though.

    /M


  • #512
    oscarBravo
    Technology & Internet Moderators Posts: 28,820 Mod ✭✭✭✭oscarBravo


    Marlow wrote: »
    Lately, the fibrerollout.ie map doesn't show map data anymore at certain zoom levels or it just takes a long time to load.

    Anyone else seeing that problem ?

    /M

    I saw it earlier. I checked my browser console and it looked like a Google Maps API quota had been reached.


  • #513
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    oscarBravo wrote: »
    I saw it earlier. I checked my browser console and it looked like a Google Maps API quota had been reached.

    Fibrerollout getting more busy then the ESB PowerCheck tool so. Their map went completely over quota during Ophelia.

    /M


  • #514
    Grab All Association
    Registered Users, Registered Users 2 Posts: 3,921 ✭✭✭Grab All Association


    Marlow wrote: »
    That is the sort of view you want to have though.

    /M

    They consawed the footpath in Bouladuff village a few weeks ago (council stupidly tarmaced over one of the ducts widening footpath) in preparation I assume.


  • #515
    Grab All Association
    Registered Users, Registered Users 2 Posts: 3,921 ✭✭✭Grab All Association


    Grab All Association wrote: »
    They consawed the footpath in Bouladuff village a few weeks ago (council stupidly tarmaced over one of the ducts widening footpath) in preparation I assume.

    Also here’s another foreign manhole cover Groupe Norinco (France). Nenagh Co Tipperary.


  • #516
    loyatemu
    Registered Users, Registered Users 2 Posts: 15,108 ✭✭✭✭loyatemu


    Airwire: MartinL wrote: »
    We've been working on a coverage check tool. The design is pretty basic currently.

    FTTC data is patchy at best at the moment, as a lot of VDSL isn't coded by Eircode.

    OpenEIR FTTH is spot on and updated weekly.

    SIRO only includes the areas, we cover. So that would currently be Athlone, Ennis, Limerick, Portlaoise and Sligo.

    It can be found here: https://www.airwire.ie/index.php/avail

    Hope it helps.

    Hi Martin - looking at a friend's address which is on a rural FTTH road, but her house isn't marked on the map.

    Putting her eircode into your tool it says FTTH is available, but on fibrerollout.ie when I enter the eircode and phone number it only offers 2mb ADSL. She's been told she can't get fibre because of the exchange her phoneline is connected to (which to me makes no sense, why would her copper line affect her ability to get fibre?) - any ideas?


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  • #517
    Airwire: MartinL
    Company Representative Posts: 668 ✭✭✭Airwire: MartinL


    loyatemu wrote: »
    She's been told she can't get fibre because of the exchange her phoneline is connected to (which to me makes no sense, why would her copper line affect her ability to get fibre?) - any ideas?

    Can you PM me her Eircode. I can maybe shed some more light into that.

    We get 2 indiviual databases from OpenEIR on a weekly basis. The fibrerollout map is only updated every month or 2 months at the moment, as it seems.

    There is a case, where she could be in one database, but not the other. This usually means, that she's not fully enabled yet, but she will be soon.


  • #518
    loyatemu
    Registered Users, Registered Users 2 Posts: 15,108 ✭✭✭✭loyatemu


    Airwire: MartinL wrote: »
    Can you PM me her Eircode. I can maybe shed some more light into that.

    We get 2 indiviual databases from OpenEIR on a weekly basis. The fibrerollout map is only updated every month or 2 months at the moment, as it seems.

    There is a case, where she could be in one database, but not the other. This usually means, that she's not fully enabled yet, but she will be soon.

    PM sent - thanks.


  • #519
    Airwire: MartinL
    Company Representative Posts: 668 ✭✭✭Airwire: MartinL


    loyatemu wrote: »
    PM sent - thanks.

    I've actually made some adjustments to the availability check this morning.

    While her house isn't marked at all, it is in the database. So it looks like she'll be enabled together with the houses south of her. Her house really should have had a blue house logo. That's probably a glitch in the map data on fibrerollout.

    She's definatly going to get enabled.


  • #520
    _sheep
    Registered Users, Registered Users 2 Posts: 1,148 ✭✭✭_sheep


    Grab All Association wrote: »
    Borrisoleigh (Nenagh side) today. Still haven’t started work on the Thurles side yet.

    If thats on the main road out of Borrisoleigh to Nenagh and not up the backroad or anything, thats there a few weeks unfortunately, right as the snow hit.

    Havent seen any activity recently except for the odd KN van at the exchange. Wondering were they scheduled to complete Borrisoleigh during the snow, and we just missed our slot now and they moved on with the rest of their schedule.


  • #521
    Grab All Association
    Registered Users, Registered Users 2 Posts: 3,921 ✭✭✭Grab All Association


    _sheep wrote: »
    If thats on the main road out of Borrisoleigh to Nenagh and not up the backroad or anything, thats there a few weeks unfortunately, right as the snow hit.

    Havent seen any activity recently except for the odd KN van at the exchange. Wondering were they scheduled to complete Borrisoleigh during the snow, and we just missed our slot now and they moved on with the rest of their schedule.

    Yes it’s on the R498. Seen them (KN) around the area and defusion around the Borrisoleigh area about 2 weeks ago near Ryan’s garage.

    Can someone clarify why eir vision is not offered in ffth areas?


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  • #522
    fritzelly
    Registered Users, Registered Users 2 Posts: 17,673 ✭✭✭✭fritzelly


    Grab All Association wrote: »
    Can someone clarify why eir vision is not offered in ffth areas?

    What are you talking about, of course it is


  • #523
    jod1983
    Registered Users, Registered Users 2 Posts: 300 ✭✭jod1983


    Hi all,
    I live in Ballyvourney, Co Cork and in the area i live the fibre cable is ran and the boxes up. Other areas have had nothing done yet.
    The website states the the exchange will be live in the 2nd quarter and FTTH by the Autumn.
    I rang Eir and the girl on the phone thought at first it was live in my area by eircode but when she checked my number she realised not.
    I emailed openair in Jan and again in March and received no reply.
    At the moment the best connection i have is 5mb download but my contract with Sky will be expiring in Sept and wont want to renew with them (sky not doing FTTH).
    My suppose my question is anyone had the same experience im having?

    Thanks


  • #524
    oscarBravo
    Technology & Internet Moderators Posts: 28,820 Mod ✭✭✭✭oscarBravo


    jod1983 wrote: »
    I rang Eir and the girl on the phone thought at first it was live in my area by eircode but when she checked my number she realised not.

    I've come across that a few times. The problem is most likely that there are two entries for your home in their address database (ARD). The one for your phone line doesn't have an Eircode and so doesn't show as qualifying for FTTH.

    You need to get the ARD entries merged so that your Eircode is matched to your phone number, and then you should be able to order. As to whether you can get anyone in eir to do it: good luck with that. You might be better off talking to a smaller operator.


  • #525
    jod1983
    Registered Users, Registered Users 2 Posts: 300 ✭✭jod1983


    oscarBravo wrote: »
    I've come across that a few times. The problem is most likely that there are two entries for your home in their address database (ARD). The one for your phone line doesn't have an Eircode and so doesn't show as qualifying for FTTH.

    You need to get the ARD entries merged so that your Eircode is matched to your phone number, and then you should be able to order. As to whether you can get anyone in eir to do it: good luck with that. You might be better off talking to a smaller operator.

    Ya, dealing with Eir is not nice. Personally, i cant see it going live here for a long time!!!!


  • #526
    KOR101
    Registered Users, Registered Users 2 Posts: 1,898 ✭✭✭KOR101


    The cost-cutting exercise is targeted at all grades of staff from workers in stores to managers, but excludes 1,100 of mainly field workers as the company continues to invest in its network, according to sources.

    “Today’s announcement does not in any way impact on the Company’s ability to deliver on its recent contractual commitments in respect of our commercial rural rollout of [ broadband] fibre to the home to 300,000 homes and businesses,” the company statement said.

    https://www.irishtimes.com/business/retail-and-services/eir-to-cut-750-jobs-after-french-takeover-of-phone-company-1.3459576


  • #527
    Grab All Association
    Registered Users, Registered Users 2 Posts: 3,921 ✭✭✭Grab All Association


    L on pole Bouladuff village (Borrisoleigh exchange) work carried out just now.


  • #528
    Gonzo
    Moderators, Science, Health & Environment Moderators Posts: 16,966 Mod ✭✭✭✭Gonzo


    KOR101 wrote: »
    The cost-cutting exercise is targeted at all grades of staff from workers in stores to managers, but excludes 1,100 of mainly field workers as the company continues to invest in its network, according to sources.

    “Today’s announcement does not in any way impact on the Company’s ability to deliver on its recent contractual commitments in respect of our commercial rural rollout of [ broadband] fibre to the home to 300,000 homes and businesses,” the company statement said.

    https://www.irishtimes.com/business/retail-and-services/eir-to-cut-750-jobs-after-french-takeover-of-phone-company-1.3459576

    this french takeover seems to be nothing but bad news all around. That's a lot of job losses. If this takeover happened years ago I doubt any of us rural folk would ever have gotten FTTH and Eir probably wouldn't have gone into the NBP bidding in the first place. This new french owner is all about cost savings and urban focused.


  • #529
    irishfeen
    Registered Users Posts: 8,061 ✭✭✭irishfeen


    Gonzo wrote: »
    this french takeover seems to be nothing but bad news all around. That's a lot of job losses. If this takeover happened years ago I doubt any of us rural folk would ever have gotten FTTH and Eir probably wouldn't have gone into the NBP bidding in the first place. This new french owner is all about cost savings and urban focused.
    It’s seems like awful news for us rural folk :(


  • #530
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    Did ye read the article? Field service is excluded. Its them and all the KNIS crew that are going to help rural residents.


  • #531
    fritzelly
    Registered Users, Registered Users 2 Posts: 17,673 ✭✭✭✭fritzelly


    Gonzo wrote: »
    this french takeover seems to be nothing but bad news all around. That's a lot of job losses. If this takeover happened years ago I doubt any of us rural folk would ever have gotten FTTH and Eir probably wouldn't have gone into the NBP bidding in the first place. This new french owner is all about cost savings and urban focused.

    Private business is all about investing in areas where the return is greater, nothing to do with being part owned by a French company.
    Taking on the NBP was just a ploy to have infrastructure in place to effectively stop anyone else gaining a major foothold in the market

    Though makes you wonder if you can manage to cut a third of what I imagine to be mainly administration jobs and probably a lot of managerial jobs without any detriment to your company why wasn't it done a long time ago


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  • #532
    Johnboy1951
    Registered Users, Registered Users 2 Posts: 14,031 ✭✭✭✭Johnboy1951


    fritzelly wrote: »
    Private business is all about investing in areas where the return is greater, nothing to do with being part owned by a French company.
    Taking on the NBP was just a ploy to have infrastructure in place to effectively stop anyone else gaining a major foothold in the market

    Though makes you wonder if you can manage to cut a third of what I imagine to be mainly administration jobs and probably a lot of managerial jobs without any detriment to your company why wasn't it done a long time ago

    If their customer support gets any worse it will be non-existent.
    Maybe they should cut that out altogether!


  • #533
    fritzelly
    Registered Users, Registered Users 2 Posts: 17,673 ✭✭✭✭fritzelly


    Johnboy1951 wrote: »
    If their customer support gets any worse it will be non-existent.
    Maybe they should cut that out altogether!

    All outsourced so not affected by this
    I wouldn't be blaming the guys on the phone so much - poorly trained, poorly paid, bad hours etc


  • #534
    cencglob
    Registered Users Posts: 78 ✭✭cencglob


    Sorry to jump in as a newbie with such a basic question;

    We've just have the FTTH installed around us recently (before that we we only had a wimp type option) the eir site says we can get the 1Gps speed. Great! not so great is reading all the issues on the various threads here, and I'm not to excited to have to worry about a 1Tb transfer allowance.

    Virgin or other providers don't seem to be offering services on the fibre connection, it looks like eir are the only choice.
    Will this be a long term situation, do eir own all rights and o not have to re-sell, or could it be expected that other providers will soon appear offering other contracts using eir's fibre.

    many thanks


  • #535
    fritzelly
    Registered Users, Registered Users 2 Posts: 17,673 ✭✭✭✭fritzelly


    cencglob wrote: »
    Sorry to jump in as a newbie with such a basic question;

    We've just have the FTTH installed around us recently (before that we we only had a wimp type option) the eir site says we can get the 1Gps speed. Great! not so great is reading all the issues on the various threads here, and I'm not to excited to have to worry about a 1Tb transfer allowance.

    Virgin or other providers don't seem to be offering services on the fibre connection, it looks like eir are the only choice.
    Will this be a long term situation, do eir own all rights and o not have to re-sell, or could it be expected that other providers will soon appear offering other contracts using eir's fibre.

    many thanks

    Anyone can resell the FTTH - you just may be limited on your choice depending on your location.
    Virgin will never use it - they have their own network
    Lots of horror stories here, but lots of happy customers as well, even here in this thread
    https://www.boards.ie/vbulletin/showpost.php?p=106660233&postcount=10487

    When people are happy they generally don't go around forums saying how great the service is.


  • #536
    tsue921i8wljb3
    Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    cencglob wrote: »
    Sorry to jump in as a newbie with such a basic question;

    We've just have the FTTH installed around us recently (before that we we only had a wimp type option) the eir site says we can get the 1Gps speed. Great! not so great is reading all the issues on the various threads here, and I'm not to excited to have to worry about a 1Tb transfer allowance.

    Virgin or other providers don't seem to be offering services on the fibre connection, it looks like eir are the only choice.
    Will this be a long term situation, do eir own all rights and o not have to re-sell, or could it be expected that other providers will soon appear offering other contracts using eir's fibre.

    many thanks

    The list of ISPs providing the service is here (circular green house icons):

    http://fibrerollout.ie/rollout-map/where-to-buy/

    It would be up to yourself to do the maths to see which provider is offering the best value. I'm with eir myself and have had no issues.


  • #537
    cencglob
    Registered Users Posts: 78 ✭✭cencglob


    fritzelly wrote: »
    Anyone can resell the FTTH - you just may be limited on your choice depending on your location.
    Virgin will never use it - they have their own network
    Lots of horror stories here, but lots of happy customers as well, even here in this thread
    https://www.boards.ie/vbulletin/showpost.php?p=106660233&postcount=10487

    When people are happy they generally don't go around forums saying how great the service is.

    Thanks,

    I'm a senior on another forum website where a product is the subject of the forum, and I get the newbie negative posts shock effect. I guess I was bias because I'm already pulling my hair out with them just trying to get a copy of the contract or full T&C's to review. So I appreciate what you say is the case that it's a tiny minority whom I seen on here complaining.

    Now waiting for a another provider to arrive, or waste a day driving 1hr 15 to the nearest eir store to read something they refuse to email me. :pac:

    Thanks for the reassurance :)


  • #538
    cencglob
    Registered Users Posts: 78 ✭✭cencglob


    Dominique Loud Waistband wrote: »
    The list of ISPs providing the service is here (circular green house icons):

    http://fibrerollout.ie/rollout-map/where-to-buy/

    It would be up to yourself to do the maths to see which provider is offering the best value. I'm with eir myself and have had no issues.

    Super thanks...how'd I miss that before...

    Lots of checking to be done :D


  • #539
    fritzelly
    Registered Users, Registered Users 2 Posts: 17,673 ✭✭✭✭fritzelly


    cencglob wrote: »
    Thanks,

    I'm a senior on another forum website where a product is the subject of the forum, and I get the newbie negative posts shock effect. I guess I was bias because I'm already pulling my hair out with them just trying to get a copy of the contract or full T&C's to review. So I appreciate what you say is the case that it's a tiny minority whom I seen on here complaining.

    Now waiting for a another provider to arrive, or waste a day driving 1hr 15 to the nearest eir store to read something they refuse to email me. :pac:

    Thanks for the reassurance :)

    Easiest thing is to phone through to sales (and hope you get someone nice on the phone), end of the day all you need to know is the contract length, terms of the contract (i.e. what are you paying etc) and cancellation policy - everything else is stuff people never read anyway


  • #540
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    cencglob wrote: »
    Super thanks...how'd I miss that before...

    Lots of checking to be done :D

    There's 8 providers offering OpenEIR FTTH at the moment in that list. But some may not offer it everywhere.

    But you certainly aren't confined or forced to buy of Eir retail.

    /M


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  • #541
    ctlsleh
    Registered Users Posts: 787 ✭✭✭ctlsleh


    AidenL wrote: »
    Airwire: MartinL wrote: »
    That right there is an issue. If you PM me your Eircode, I can have a looksie, what it should be for your address.

    I just want to thank @Airwire:MartinL for his excellent investigative work on my behalf.

    Shows the benefit of the smaller local providers, I’d highly recommend supporting the smaller guys for excellent service.

    I couldn’t agree more.......I’m also with airwire and I have to say that it’s a different experience calling up and talking to someone that owns the network, has a personal investment in you as a customer and can address what you want vs calling a call centre and talking to a teenager that hasn’t a clue what you’re talking about.......they provided me with a very personalised service and regular updates on progress, a pleasure to deal with. It’s great to be able to just ping them with stupid questions and get an intelligent knowledgable response........ðŸ‘ðŸ‘


  • #542
    cencglob
    Registered Users Posts: 78 ✭✭cencglob


    I'd love to buy form the smaller re-seller for those exact reasons, and to be supporting a business where my money gets back into our economy quicker, however from having a look through the resellers, most don't sell the 1Gps package.
    So an other dumb question if someone does not mind;
    From what I can see eir have a 1TB per month download limit (I'm assuming this is a transfer limit with upload quotas included)..

    Do they actually charge more for going over, or just hold a right to charge and in reality they don't, or do they throttle?

    many thanks again.


  • #543
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    cencglob wrote: »
    I'd love to buy form the smaller re-seller for those exact reasons, and to be supporting a business where my money gets back into our economy quicker, however from having a look through the resellers, most don't sell the 1Gps package.
    So an other dumb question if someone does not mind;
    From what I can see eir have a 1TB per month download limit (I'm assuming this is a transfer limit with upload quotas included)..

    Do they actually charge more for going over, or just hold a right to charge and in reality they don't, or do they throttle?

    many thanks again.

    Eir has the following terms for going over 1TB: "eir Fibre packages with unlimited usage are subject to a Fair Usage policy of 1TB per month. Usage is excess of 1TB will be charged at €50(inc. VAT) for every 10 GB up to maximum of €100(Inc.VAT) per month" .. Reference here: https://www.eir.ie/support/broadband/broadband-usage-allowance/ ... not easy found, but it's clearly documented. And they do charge you automatically without warning.

    As for the other providers not offering the 1 Gbit/s package: I wouldn't go by the website. They will most likely offer it, but you'll have to ring them to get the pricing, if it's not on their website. Pure Telecom, Digiweb and Airwire have the pricing for the 1 Gbit/s package on their website.

    /M


  • #544
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    Digiweb also have a 1TB limit. Not easy to find either.

    Go to the individual package (like https://www.digiweb.ie/product/ultrafast-1000/ ), then click on "Additional Information". But they just reserve the right to disconnect/cancel your sub, if you exceed it more than once. Won't charge you.

    I haven't found special terms on Pure Telecoms "Unlimited" policy.

    Airwire clearly defines their limits, throttles when you hit them and allows you to buy a top up.

    /M


  • #545
    garroff
    Registered Users Posts: 518 ✭✭✭garroff


    Wrote to Airwire at 08:30 this morning re transferring from Eir.
    Got a reply at 10:30 hrs. Thats customer service.


  • #546
    thomond9112
    Registered Users Posts: 9 ✭thomond9112


    Hi everyone - long time lurker, first time poster.

    I'm living just outside Mallow (just off main Limerick road) and I've noticed the black distribution boxes going up in the last few days near to my house (they're not out as far as me yet, but making good progress!)

    I have checked the Eircode checker this week on Eir.ie, and it says FTTH is available to order (I think they might have just done that for all of Mallow though, we are the last rural route to be done).

    What I'm wondering is when do I actually go ahead with an order, since the eircode checker isn't much of an indicator in my case? Do I order once I see a Black DP on a pole near my home? Or is there more that needs to happen after that?

    TL;DR - At what stage in the rollout process should I place my order? Thanks in advance :-)


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  • #547
    tsue921i8wljb3
    Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    thomond9112 wrote: »
    Hi everyone - long time lurker, first time poster.

    I'm living just outside Mallow (just off main Limerick road) and I've noticed the black distribution boxes going up in the last few days near to my house (they're not out as far as me yet, but making good progress!)

    I have checked the Eircode checker this week on Eir.ie, and it says FTTH is available to order (I think they might have just done that for all of Mallow though, we are the last rural route to be done).

    What I'm wondering is when do I actually go ahead with an order, since the eircode checker isn't much of an indicator in my case? Do I order once I see a Black DP on a pole near my home? Or is there more that needs to happen after that?

    TL;DR - At what stage in the rollout process should I place my order? Thanks in advance :-)

    They (eir) seem to presell the service before it is actually live. My Eircode was showing available for about a month before the product was live. You could order now but obviously you will not get an install date until the physical infrastructure is in place outside your home. Mallow is showing as a live exchange for 310 premises so once you see the distribution point you should be ready to get an installation.


  • #548
    _sheep
    Registered Users, Registered Users 2 Posts: 1,148 ✭✭✭_sheep


    Grab All Association wrote: »
    L on pole Bouladuff village (Borrisoleigh exchange) work carried out just now.

    Couple of KN and unbranded white vans working together on various parts of Borrisoleigh today, looks like we might still be on track to get it soon.


  • #549
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    Dominique Loud Waistband wrote: »
    They (eir) seem to presell the service before it is actually live. My Eircode was showing available for about a month before the product was live.

    They seem to presell houses, once they're about to go live, even though they can't place the order with OpenEIR yet and then just batch-order the lines as they go live.

    Sometimes they miss that date and then it takes ages to get your connection.

    /M


  • #550
    Grab All Association
    Registered Users, Registered Users 2 Posts: 3,921 ✭✭✭Grab All Association


    Update Bouladuff. Was also stopped by an unmarked Garda car taking this photo.


  • #551
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    School behind so you can see how they'd say hello.


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