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Transaction message on 365

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  • 02-12-2020 3:12pm
    #1
    dodderangler
    Registered Users Posts: 9,204 ✭✭✭


    I logged into my banking 365 and it came up immediately transaction sent to me but then it logged out again and there was nothing in my account. Is this someone sending money ti my account? I'm assuming its my arrears im owed by covid payment


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    #2
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    dodderangler wrote: »
    I logged into my banking 365 and it came up immediately transaction sent to me but then it logged out again and there was nothing in my account. Is this someone sending money ti my account? I'm assuming its my arrears im owed by covid payment
    Hi There, 

    Thanks for getting in touch with us here today, can i check with you is this a notification you are receiving from the mobile app advising that a lodgement has been made to your account? 

    Thanks Jen


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    #3
    dodderangler
    Registered Users Posts: 9,204 ✭✭✭dodderangler


    Bank of Ireland Reps wrote: »
    Hi There, 

    Thanks for getting in touch with us here today, can i check with you is this a notification you are receiving from the mobile app advising that a lodgement has been made to your account? 

    Thanks Jen

    Yes it is


  • Options
    #4
    Bank of Ireland: Megan
    Closed Accounts Posts: 265 ✭✭Bank of Ireland: Megan


    dodderangler wrote: »
    Bank of Ireland Reps wrote: »
    Hi There, 

    Thanks for getting in touch with us here today, can i check with you is this a notification you are receiving from the mobile app advising that a lodgement has been made to your account? 

    Thanks Jen

    Yes it is
    Hi there, 

    Thanks for getting back in touch with us.

    There is nothing to be concerned about with this notification, it is tied to an earlier activity you completed on your account. 

    We are aware that some notifications are been sent late and we are working to resolve this issue. 

    Thank you for your patience and we apologise for any inconvenience caused. 

    Have a nice day and take care!

    Many thanks,
    Megan


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