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Paypal and sellers money on hold

john413 · 2021-01-09 13:38:38

Hello all, Basically I sold an item worth €480 to someone in Tory island. He paid via PayPal and the money was put on hold in my account because he did not have a locked in address. An post just has the item as we tried to deliver your post on the tracking page, because it had to be dropped with the ferry then taken over.…

09-01-2021 2:38pm

#1

john413

Registered Users Posts: 21 ✭

Join Date: March 2020

Posts: 14

Hello all,
Basically I sold an item worth €480 to someone in Tory island.
He paid via PayPal and the money was put on hold in my account because he did not have a locked in address.

An post just has the item as we tried to deliver your post on the tracking page, because it had to be dropped with the ferry then taken over.

My customer has received the item this morning, does anyone know when my money will be free?

Thanks in advance
John

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Comments

#2 11-01-2021 9:09am

dpforce

Registered Users, Registered Users 2 Posts: 28 ✭

Join Date: October 2020

Posts: 28

Check if there is possibility to provide tracking information so paypal could confirm delivery to your customer. Otherwise it takes about 20 days till funds are released.

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#3 12-01-2021 12:42am

john413

Registered Users Posts: 21 ✭

Join Date: March 2020

Posts: 14

Hello dpforce,
Thanks for the reply, I actually took a leap of faith with my customer and issued him a full refund and he then sent the money straight to my bank account.

I know it's not ideal but has worked this time.

0