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22-10-2019, 13:42   #1
Mr.Maroon
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Broken Treadmill (Argos)

Hi,

I bought a Reebok treadmill from Argos back in July.
Over the weekend it started acting up and now when it's running the motor seems to be struggling.

I didn't take out the insurance Argos offer when purchasing and I can't find the warranty card which came with it. I also don't have the receipt anymore.

What are my options? Should I contact Argos, Reebok or is it completely pointless and I'm now out of pocket.

Last edited by Mr.Maroon; 22-10-2019 at 13:46.
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22-10-2019, 13:50   #2
Cheshire Cat
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Quote:
Originally Posted by Mr.Maroon View Post
Hi,

I bought a Reebok treadmill from Argos back in July.
Over the weekend it started acting up and now when it's running the motor seems to be struggling.

I didn't take out the insurance Argos offer when purchasing and I can't find the warranty card which came with it. I also don't have the receipt anymore.

What are my options? Should I contact Argos, Reebok or is it completely pointless and I'm now out of pocket.
Did you give Argos your email when you purchased it? They normally mail you the receipt.
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22-10-2019, 14:35   #3
Mr.Maroon
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Did you give Argos your email when you purchased it? They normally mail you the receipt.
I'd say I would have, but there is no sign of it in my inbox.
I do have an SMS from them asking to arrange a date/time for delivery which has the order number included.
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22-10-2019, 14:37   #4
the dunne
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did you pay by card?
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22-10-2019, 14:46   #5
runawaybishop
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Originally Posted by Mr.Maroon View Post
I'd say I would have, but there is no sign of it in my inbox.
I do have an SMS from them asking to arrange a date/time for delivery which has the order number included.
What should do it, Argos are very easy to deal with.
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22-10-2019, 16:46   #6
Postgrad10
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If you paid by card. They can search the purchase number for you to get you a refund. They are the best at returns so you shouldn’t have any problems.
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22-10-2019, 16:49   #7
_Brian
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Have to say Argos are great on these things.

Print off whatever supporting info you have and bring it to customer services and I’m sure they will sort it.
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22-10-2019, 19:16   #8
Mr.Maroon
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Rang them earlier and got it sorted.
They're sending a courier next week to pick up the broken treadmill and have issued me a full refund. They also gave me the choice of a replacement treadmill but I went with the refund instead.

Have to say - their customer service were very helpful and made it a simple pain free process.
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22-10-2019, 19:21   #9
thomas anderson.
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Best in the business for this stuff

Brought back a dodgy head razor 2 days before the warranty was up.thing still had hair in it. They took it back an gave me a new one.

Still have it 7 years later
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23-10-2019, 00:29   #10
Postgrad10
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Bought a faulty vax Hoover a few years back. No receipt but customer services were able to track it for and got my refund. Makes for a happy return customer .
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