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Refurbished iPhone - faulty

  • 11-01-2019 12:52pm
    #1
    englander
    Registered Users, Registered Users 2 Posts: 205 ✭✭


    I purchased a refurbished iPhone from eBay.
    (Its quite a big respectable seller...apparently)

    Headphones do not output sound properly from the iPhone- all muffled.

    I have contacted the seller and they said to return the item for assessment.

    My queries...

    1. What postal company can I use to send a phone back to UK
    (that doesn't have the no battery rule).


    2. Should the company foot the bill for me sending the phone back ?
    (they dont have any policy details up)

    Thanks.


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