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Homebase?

  • 11-06-2015 8:41pm
    #1
    road_high
    Registered Users, Registered Users 2 Posts: 19,475 ✭✭✭✭


    Hi all,

    Is there still a Homebase in the retail park on the Timahoe road? Or did imagine that? Carlow one closed a while and don't see anything near listed except Dublin?


Comments

  • #2
    Chriscl1
    Registered Users, Registered Users 2 Posts: 998 ✭✭✭Chriscl1


    Yes


  • #3
    makeandcreate
    Registered Users, Registered Users 2 Posts: 451 ✭✭makeandcreate


    It has a tendency to close a lot earlier than the posted opening times. Twice I have nipped out half an hour before the stated closing time and it has all been shut. Put me off using it at all.


  • #4
    BigCon
    Closed Accounts Posts: 1,836 ✭✭✭BigCon


    makeandcreate wrote: »
    It has a tendency to close a lot earlier than the posted opening times. Twice I have nipped out half an hour before the stated closing time and it has all been shut. Put me off using it at all.


    Yeah that happened to me a couple of times too, if they can't update the opening times on the web then it says a lot about the store


  • #5
    road_high
    Registered Users, Registered Users 2 Posts: 19,475 ✭✭✭✭road_high


    BigCon wrote: »
    Yeah that happened to me a couple of times too, if they can't update the opening times on the web then it says a lot about the store

    To be honest I couldn't even find the store listed on their website, and little mention of it elsewhere. Sort of bizarre for a chain store like that.
    Thanks guys all the same, it does actaully exist, that's a good start ;)


  • #6
    Darwin
    Registered Users, Registered Users 2 Posts: 2,684 ✭✭✭Darwin


    The management of the store leaves a lot to be desired. A few weeks ago, I rang twice the same day to make an enquiry about a hedge trimmer, the first time the phone was picked up and then put down again, the second time it rang out. I then went to the store and there was nobody around at all to assist me, so I just left and bought what I wanted on amazon. I needed a lawnmower recently and went back again as I believed they had stock of a specific model I wanted. This time I got what I wanted and a friendly store assistant helped me (mind, after I stopped him). However the till operator rung up the wrong price (100 euro over) and then had to scan the box after I pointed out the error. So some good deals to be had but the shop really needs to tighten up their operation.


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  • #7
    jack of all
    Registered Users, Registered Users 2 Posts: 2,376 ✭✭✭jack of all


    I've had similar experiences, staff can be really hit and miss as regards customer service. I do buy there from time to time as they often carry lines that other stores do not have and it is very convenient. They seem to have a high staff turnover (at least that's how it looks to me)and I'll never forget the ignorant bint who flatly refused to make up a tin of tinted satinwood for me- so off to Telfords and paid €2 more for the 2.5L but got proper service! Their garden furniture and accessories is probably the best around, to be fair.


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