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Bought a car issue

2»

Comments

  • #52
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,478 ✭✭✭✭colm_mcm


    Carzone use automated data, (I think from Jato) on their ads. It may have been added as a feature using data from the reg number.


  • #53
    Umpalumpa
    Registered Users Posts: 561 ✭✭✭Umpalumpa


    colm_mcm wrote: »
    Carzone use automated data, (I think from Jato) on their ads. It may have been added as a feature using data from the reg number.

    Even so, surely the dealer is responsible for proof reading the add


  • #54
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,478 ✭✭✭✭colm_mcm


    Carzone have covered themselves for this in the terms and conditions anyway.


  • #55
    seagull
    Registered Users, Registered Users 2 Posts: 2,342 ✭✭✭seagull


    Other option is you just hand the car back to the dealer for a full refund on the basis it's not what was advertised.


  • #56
    Umpalumpa
    Registered Users Posts: 561 ✭✭✭Umpalumpa


    seagull wrote: »
    Other option is you just hand the car back to the dealer for a full refund on the basis it's not what was advertised.

    Not too sure that would work, my car would probably just sit in their yard with them refusing to pay


  • #57
    CD2020!
    Registered Users Posts: 65 ✭✭CD2020!


    The only reason you'd go to small claims is if you want to return the car. Anything you do will cost more than if you pay for BT yourself. But i get it, its the principal. Maybe will have to chalk it up to a bad experience and leave them a bad review(factual).


  • #58
    L1011
    Registered Users, Registered Users 2 Posts: 69,559 ✭✭✭✭L1011


    CD2020! wrote: »
    The only reason you'd go to small claims is if you want to return the car. Anything you do will cost more than if you pay for BT yourself. But i get it, its the principal. Maybe will have to chalk it up to a bad experience and leave them a bad review(factual).

    Small Claims is entirely valid for looking for the cost of the non-supplied kit.


  • #59
    CD2020!
    Registered Users Posts: 65 ✭✭CD2020!


    L1011 wrote: »
    Small Claims is entirely valid for looking for the cost of the non-supplied kit.

    as per my full reply- I meant in the context of cost.


  • #60
    L1011
    Registered Users, Registered Users 2 Posts: 69,559 ✭✭✭✭L1011


    CD2020! wrote: »
    as per my full reply- I meant in the context of cost.

    Small Claims costs 25 quid.


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  • #61
    seagull
    Registered Users, Registered Users 2 Posts: 2,342 ✭✭✭seagull


    Umpalumpa wrote: »
    Not too sure that would work, my car would probably just sit in their yard with them refusing to pay

    Give them a call and ask them. If they agree, you're sorted. If not, you carry on with small claims.


  • #62
    Umpalumpa
    Registered Users Posts: 561 ✭✭✭Umpalumpa


    seagull wrote: »
    Give them a call and ask them. If they agree, you're sorted. If not, you carry on with small claims.

    Issue seems to sorted.
    Contacted Simi and they contacted the garage with my issue. Dealership said they knew nothing about it and said they wouldn't have a problem covering the costs.
    Just waiting for them to send out a cheque


  • #63
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,478 ✭✭✭✭colm_mcm


    Did the cheque arrive in the meantime?


  • #64
    Umpalumpa
    Registered Users Posts: 561 ✭✭✭Umpalumpa


    colm_mcm wrote: »
    Did the cheque arrive in the meantime?

    Yep all sorted


  • #65
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,478 ✭✭✭✭colm_mcm


    Great stuff, nice to see these things work out


  • #66
    cml387
    Registered Users, Registered Users 2 Posts: 8,497 ✭✭✭cml387


    It seems to be an article of faith on Boards that SIMI are of no help in consumer issues with garages. The OP's experience would seem to contradict that.


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  • #67
    L1011
    Registered Users, Registered Users 2 Posts: 69,559 ✭✭✭✭L1011


    I know of one person who got a positive outcome from the SIMI procedure; but plenty that got nothing - odd exceptions to rules exist.


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