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Dunnes Store Click & Collect

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  • 30-03-2020 4:14pm
    #1
    ComputerTech
    Registered Users Posts: 33 ✭


    Hi All ... can I bring to your attention that the "Click & Collection" Service is currently suspended in Dunnes Stores. I only found this out when I had added items into my basket and went to check out. It was in this process I discovered this "Click & Collection" option was gone ... paid delivery only.
    So I rang Dunne's online "Customer Care" and the girl was very nice. I asked why a notice was on the Duunes Home Page letting customer know this? ... after some time the girl found it on the website ... it was down at the very bottom of the "Homepage" under a heading "Customer Service" then go to a sub heading called "Covid 19 Coronavirus FAQs" then, you are taken to another sub heading called "Always Here for our Customers" then go down to a Heading called "Orders and delivery" then onto a sub heading called "Can I still use Click & Collect online?" ARE YOU STILL WITH ME? ... under a sub heading called "Republic of Ireland - Click and Collect" you are then informed "Unfortunately, our Click and Collect ordering service for fashion and homewares items has been temporarily suspended"
    DO THE "Samaritans" WORK ON A MONDAY !


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    #2
    Tasfasdf
    Closed Accounts Posts: 660 ✭✭✭Tasfasdf


    Just bought 20, thanks


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    #3
    Gumbo
    Moderators, Society & Culture Moderators Posts: 38,526 Mod ✭✭✭✭Gumbo


    Tasfasdf wrote: »
    Just bought 20, thanks

    Ruining it for the rest of us when people like you snap up all the stock!


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    #4
    un5byh7sqpd2x0
    Closed Accounts Posts: 1,862 ✭✭✭un5byh7sqpd2x0


    ComputerTech wrote: »
    Hi All ... can I bring to your attention that the "Click & Collection" Service is currently suspended in Dunnes Stores. I only found this out when I had added items into my basket and went to check out. It was in this process I discovered this "Click & Collection" option was gone ... paid delivery only.
    So I rang Dunne's online "Customer Care" and the girl was very nice. I asked why a notice was on the Duunes Home Page letting customer know this? ... after some time the girl found it on the website ... it was down at the very bottom of the "Homepage" under a heading "Customer Service" then go to a sub heading called "Covid 19 Coronavirus FAQs" then, you are taken to another sub heading called "Always Here for our Customers" then go down to a Heading called "Orders and delivery" then onto a sub heading called "Can I still use Click & Collect online?" ARE YOU STILL WITH ME? ... under a sub heading called "Republic of Ireland - Click and Collect" you are then informed "Unfortunately, our Click and Collect ordering service for fashion and homewares items has been temporarily suspended"
    DO THE "Samaritans" WORK ON A MONDAY !

    You know you're allowed to go to the shop?


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    #5
    okidoki987
    Registered Users Posts: 10,618 ✭✭✭✭okidoki987


    Might be self isolating?


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    #6
    Popeleo
    Registered Users Posts: 422 ✭✭Popeleo


    okidoki987 wrote: »
    Might be self isolating?

    You'd still have to go to the shop for click and collect, surely? So what's the advantage, apart from being guaranteed the item when you get there.
    Or have Dunnes blocked off the non-food sections?

    Anyway, I just bought 50 and have put them up on adverts at an incredible mark-up. I await your nasty comments and offers to swap for a rusty bicycle.


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    #7
    degsie
    Registered Users Posts: 8,740 ✭✭✭degsie


    Where's the BA?


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    #8
    degsie
    Registered Users Posts: 8,740 ✭✭✭degsie


    okidoki987 wrote: »
    Might be self isolating?

    https://www.youtube.com/watch?v=hrTDo9_bGYg


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    #9
    GerardKeating
    Registered Users Posts: 7,542 ✭✭✭GerardKeating


    Elisa Tall Reactor wrote: »
    You know you're allowed to go to the shop?

    Not this week, while the grocercy section is considered an essential service, the clothing side is not and should be closed.


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    #10
    Blade
    Moderators, Business & Finance Moderators, Music Moderators, Recreation & Hobbies Moderators Posts: 4,499 Mod ✭✭✭✭Blade


    Not a Bargain Alert, moved to Consumer Issues


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    #11
    un5byh7sqpd2x0
    Closed Accounts Posts: 1,862 ✭✭✭un5byh7sqpd2x0


    GerardKeating wrote: »
    Not this week, while the grocercy section is considered an essential service, the clothing side is not and should be closed.

    Personally, I do find clothes to be essential. I can't very well walk around naked (within 2km of my house) can I?


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    #12
    L1011
    Moderators, Business & Finance Moderators, Motoring & Transport Moderators, Society & Culture Moderators Posts: 67,845 Mod ✭✭✭✭L1011


    The assumption is that you already *have* clothes, and aren't eating them.


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