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Panda Green Bin Weight Dispute

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  • 16-10-2019 4:06pm
    #1
    mlem123
    Registered Users Posts: 220 ✭✭


    Hi all,

    My family are a bit stumped about this. My dad waseither paying or checking for our bins online (panda). On average our green bin is usually a <10kg bin but the one picked up on Friday just gone was about 46kg. (My parents weren't even home the last week so if anything it would be lighter than usual!)

    There was nothing strange put in, we aren't in in the middle of a clear out, and the only things that go in that bin is paper/plastic/tins etc.

    Is there a way to appeal this? Is it more likely someone put something into our bin or a computer error?


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    #2
    NuttyMcNutty
    Registered Users Posts: 115 ✭✭NuttyMcNutty


    Panda, actually take a picture of the green bin when being emptied(not sure if it is fitted to all recycling vehicles), ask them to check to see if they can see anything out of the ordinary, they could also email you the photo. They use this feature to check for contamination of the green bin.


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    #3
    mlem123
    Registered Users Posts: 220 ✭✭mlem123


    NuttyMcNutty wrote: »
    Panda, actually take a picture of the green bin when being emptied(not sure if it is fitted to all recycling vehicles), ask them to check to see if they can see anything out of the ordinary, they could also email you the photo. They use this feature to check for contamination of the green bin.

    Oh I didn't realise! Will definitely check that out thank you :)


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    #4
    seagull
    Registered Users Posts: 2,340 ✭✭✭seagull


    Could someone else have dumped a load of stuff in the bin between it being put out and being collected?


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    #5
    Cerco
    Registered Users Posts: 2,034 ✭✭✭Cerco


    That’s roughly 7 stone...seems heavy for recycling bin.
    I would query it too .


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    #6
    NUTLEY BOY
    Registered Users Posts: 2,344 ✭✭✭NUTLEY BOY


    The other thing to be checked is that you are using your own bin i.e. was your bin mixed up with that of a neighbour before you took it in after the previous collection day and they are using your bin. If so, you are being charged for their bin contents


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    #7
    mlem123
    Registered Users Posts: 220 ✭✭mlem123


    We had this resolved luckily :)

    Contacted Panda and they think their computer may have been wrong so have changed the reading to an avg of our last 6 lifts (about 10kg)

    Thank you for the advice!


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