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Double Payment Car clamp

  • 13-06-2019 7:56pm
    #1
    FLOOPER
    Registered Users, Registered Users 2 Posts: 824 ✭✭✭


    Hi all,

    Would appreciate some feedback on this predicament.

    Short version: got clamped 2 months ago. Had no credit on phone so contracted my brother to arrange for guy to come out and release the car.

    Payed the guy cash but didn’t realize that my brother had paid via credit card till about 5 weeks ago.

    Had forgotten about it till now and checked the CC statement but no refund.

    I haven’t contacted them at all. It’s NCPS and Thor call rate is obnoxiously expensive.

    What recourse do I have as it’ll only be his word against mine. I did take the cash out of nearby atm so that’s recorded.

    Help please. Was furious enough having to pay for the original fee especially as car was left in local pub car park.

    Thanks


Comments

  • #2
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Email them, perhaps.


  • #3
    Cerco
    Registered Users, Registered Users 2 Posts: 2,043 ✭✭✭Cerco


    No receipt for cash payment?


  • #4
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    Do you have a receipt for the cash payment? They should have a receipt for the card payment, so if you can put both receipts together, it should prove the double payment.


  • #5
    FLOOPER
    Registered Users, Registered Users 2 Posts: 824 ✭✭✭FLOOPER


    dudara wrote: »
    Do you have a receipt for the cash payment? They should have a receipt for the card payment, so if you can put both receipts together, it should prove the double payment.


    Thanks for reply’s.

    I did get a receipt but with nothing on it. It wasn’t completed.

    There was no receipt of either payment.

    I’m going to email now with little hope.

    But if no joy there. I’ll let them know I’m taking this to a legal level I’ll go to the guards and I’ll tell them I have CCTV footage of myself paying the guy. Regardless whether I do or don’t.


  • #6
    Tzardine
    Registered Users, Registered Users 2 Posts: 3,884 ✭✭✭Tzardine


    Can you do a chargeback on the credit card?

    Don't say anything about CCTV. They will know it's a bluff and it puts you in a weaker position.


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  • #7
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    No point in going to the Gardaí, they have no basis to get involved.


  • #8
    FLOOPER
    Registered Users, Registered Users 2 Posts: 824 ✭✭✭FLOOPER


    dudara wrote: »
    No point in going to the Gardaí, they have no basis to get involved.


    Would it not be theft if the clamper knew the fee had already been paid.


  • #9
    Tzardine
    Registered Users, Registered Users 2 Posts: 3,884 ✭✭✭Tzardine


    FLOOPER wrote: »
    Would it not be theft if the clamper knew the fee had already been paid.

    Gardai will not touch this. A civil matter of overcharging between you and the clampers.


  • #10
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    FLOOPER wrote: »
    Would it not be theft if the clamper knew the fee had already been paid.

    It’s a civil matter. Theft is a malicious act, whereas this was a case of double payment.

    Plus as you have no receipt, you cannot prove they have your money.


  • #11
    antix80
    Registered Users, Registered Users 2 Posts: 2,419 ✭✭✭antix80


    Write to them with a copy of the cash receipt (if the amount field is blank, I'd probably write it in on the copy and photocopy it again) and a copy of the credit card statement.


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  • #12
    Former Former
    Closed Accounts Posts: 7,728 ✭✭✭Former Former


    I would be absolutely shocked if the guy releasing the clamp was supposed to accept cash. Then he gave you a blank receipt?

    Hmmmm.


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