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Bus Eireann same day return instead of 30 day one

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  • 05-05-2016 1:45pm
    #1
    padyjoe
    Registered Users Posts: 1,190 ✭✭✭


    Long story cut short: my mind was acting up this morning, meant to book a 30 day return ticket on Bus Eireann and ended up with a day return. (Set starting date and both times but left the returning date out. After the booking has gone through noticed the mistake.)
    There is a manage your booking option on website, no luck, throwing me Only reservable route can be changed error. Mad!) Travelling tomorrow, p1ssed off with myself. What can I do? (The website should give a warning asking whether you want to return on the same day.)
    Thanks!


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    #2
    Graham
    Moderators, Society & Culture Moderators Posts: 17,642 Mod ✭✭✭✭Graham


    Online tickets are not transferable and cannot be amended but it looks like you can ask for a refund on unused tickets subject to a €5 fee.

    http://www.buseireann.ie/inner.php?id=291#work


  • Options
    #3
    padyjoe
    Registered Users Posts: 1,190 ✭✭✭padyjoe


    Thank you!

    I have sent an honest email to them. I'll be getting a refund. Fair play to Bus Eireann!


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    #4
    Graham
    Moderators, Society & Culture Moderators Posts: 17,642 Mod ✭✭✭✭Graham


    Out of sheer nosiness, did they charge you the €5 admin fee?


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    #5
    padyjoe
    Registered Users Posts: 1,190 ✭✭✭padyjoe


    I think it's full refund, no charge. Once I get it, let you know.


  • Options
    #6
    padyjoe
    Registered Users Posts: 1,190 ✭✭✭padyjoe


    Can't edit my previous post. :-(

    I checked it today and was refunded the full amount, no admin charge.


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