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Changed Provider Modem Settings

  • 13-12-2018 11:03am
    #1
    BobMc
    Registered Users, Registered Users 2 Posts: 1,145 ✭✭✭


    Hey All

    recently switched business broadband from Vodafone to Eir

    But two things arent working,

    Credit Card Terminal and Email from Copier/Scanner

    Was all working fine before hand, these are connected from downstairs to upstairs to modem via ethernet switch

    Any ideas, been on to Copier supplier re settings change and no joy,

    any advice before I waste my time attempting to fruitlessly contact eir?

    Ta in advance


Comments

  • #2
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    Change the copiers SMTP server to Eirs from Vodafones.

    Your merchant services provider should be able to talk you through the terminal.


  • #3
    BobMc
    Registered Users, Registered Users 2 Posts: 1,145 ✭✭✭BobMc


    Yeah, tried all the settings for mail server on the copier, no joy, thats what led me to think something else is wrong as its
    both the terminal and the copier not working since the switch

    I even have our own SMTP .ie email server, but no joy on that either, working fine on all the PC's


  • #4
    advertsfox
    Registered Users, Registered Users 2 Posts: 2,699 ✭✭✭advertsfox


    Is the network on the terminal / scanner configured manually or retrieved automatically via DHCP? The default gateway address differs on the Vodafone hub compared to Eir so if they are manually configured, they may need updating.


  • #5
    BobMc
    Registered Users, Registered Users 2 Posts: 1,145 ✭✭✭BobMc


    Not sure you're heading into territory beyong me now, dont remember seeing DHCP settings on the copier, I'll have a look


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