Online passport renewal

Theboinkmaster · 06-02-2020 11:55am #1

Just an FYI this service is incredible - I applied online Monday and I received by new passport in the post today.

Oranage2 · 06-02-2020 11:56am

Used it when I was living abroad, got my passport in ten days. Amazing service

jimgoose · 06-02-2020 11:57am

Handy.

Tazio · 06-02-2020 11:59am

agreed... it's a great service... although I did struggle to get a good enough photo using the old phone.... the website didn't think I was bright enough...

Fr_Dougal · 06-02-2020 12:09pm

Theboinkmaster wrote: »

Just an FYI this service is incredible - I applied online Monday and I received by new passport in the post today.

How does it work? In layman’s terms.

Oranage2 · 06-02-2020 12:13pm

Fr_Dougal wrote: »

How does it work? In layman’s terms.

Go online, answer some questions, send a photo. Budda bam Budda Bing. Your done

earlytobed · 06-02-2020 12:14pm

fill out the form, upload a photo, pay the fee, wait a couple of days, new passport

Stevieluvsye · 06-02-2020 12:18pm

I'm assuming it's sent back reg post?

JohnnyFlash · 06-02-2020 12:20pm

I renewed my passport last year. I remember thinking it was one of the slickest, most customer friendly, and technically advanced online services I’ve used. Like noteworthy in how good it was.

silverharp · 06-02-2020 12:21pm

surprised but I thought it was very good , I thought you had to offer your first born to get one. A bit of flaffing taking a photo in the right light that it would accept but no schlepping down to Garda stations and it was quick. Probably a big money spinner now with all the plastic paddies in the UK

jimgoose · 06-02-2020 12:22pm

JohnnyFlash wrote: »

I renewed my passport last year. I remember thinking it was one of the slickest, customer friendly, and technically advanced online services I’ve used. Like noteworthy in how good it was.

I know, I'm scared too. Especially considering Revenue Online and the whole MyGovID rigmarole also work reasonably well. :pac:

banie01 · 06-02-2020 12:23pm

JohnnyFlash wrote: »

I renewed my passport last year. I remember thinking it was one of the slickest, customer friendly, and technically advanced online services I’ve used. Like noteworthy in how good it was.

It really is a shining example of what can be achieved in service delivery by Government departments should best practice be adopted across the board.

Whilst it is an in the main impeccable service.
It really highlights how wrong so many other departments are at handling their client contact and service delivery.

JohnnyFlash · 06-02-2020 12:24pm

jimgoose wrote: »

I know, I'm scared too. Especially considering Revenue Online and the whole MyGovID rigmarole also work reasonably well. :pac:

I know the tinfoil hate crew hate MyGov ID, but it’s very very slick and easy to use.

Mr Tickle · 06-02-2020 12:27pm

Used it for my mother recently. Very impressed with the speed.

One small criticism is that you can't renew a passport and apply for a passport card in one transaction.

If you already have both already you can renew them together. Or if you have an existing passport you can apply for a card online (also very good service)

If you try to order the two together it asks you for your current passport card number (different to passport number) and there's no option to say that you don't have one.

EDIT: turns out you can. ignore me

jimgoose · 06-02-2020 12:27pm

JohnnyFlash wrote: »

I know the tinfoil hate crew hate MyGov ID, but it’s very very slick and easy to use.

For the luvva Mike all it is is SSO - a bunch of different services probably bolted to the one LDAP server. Second-year stuff.

banie01 · 06-02-2020 12:32pm

Mr Tickle wrote: »

One small criticism is that you can't renew a passport and apply for a passport card in one transaction.

.

Yes you can.
Both my wife and I recently renewed our passports and got our 1st passport cards each in a "single" transaction, as did our son a few months ago.

Are you by any chance confusing the passport card number requirements, with the request for your PSC number?

weldoninhio · 06-02-2020 12:38pm

Mr Tickle wrote: »

Used it for my mother recently. Very impressed with the speed.

One small criticism is that you can't renew a passport and apply for a passport card in one transaction.

If you already have both already you can renew them together. Or if you have an existing passport you can apply for a card online (also very good service)

If you try to order the two together it asks you for your current passport card number (different to passport number) and there's no option to say that you don't have one.

I did it for a friend a few weeks ago. Renewed his passport and ordered his 1st passport card in one transaction. €100 all in.

Darranj85 · 06-02-2020 12:45pm

I was amazed at how fast it was, fantastic service

Mr Tickle · 06-02-2020 12:48pm

banie01 wrote: »

Yes you can.
Both my wife and I recently renewed our passports and got our 1st passport cards each in a "single" transaction, as did our son a few months ago.

Are you by any chance confusing the passport card number requirements, with the request for your PSC number?

weldoninhio wrote: »

I did it for a friend a few weeks ago. Renewed his passport and ordered his 1st passport card in one transaction. €100 all in.

well f** me then so :pac:
I don't think it was the psc number. I just took a look at the process again. There's a question "have you previously been issued a passport card?". It's not impossible that I answered that wrong.

Maybe i'm just too cynical and expect some sort of problem from an irish online system.

Deebles McBeebles · 06-02-2020 12:49pm

Great service but it seems to be impossible to upload your own photo, had to go to one of the booths and use a code from there. I'm not the only one this has happened to either.

Hector Savage · 06-02-2020 1:07pm

Great service , and can do it for kids passport too, which saves such a load of hassle ...

biketard · 06-02-2020 1:15pm

Just did this on Monday. Renewed passport and applied for first card. Admittedly it was a bit fussy about the photo, but I managed to get one accepted by changing how the picture was cropped. I'm in Edinburgh, so this saved me a load of hassle.

Will post here when I receive it, although it said it was estimating Friday next week.

Theboinkmaster · 06-02-2020 1:43pm

Deebles McBeebles wrote: »

Great service but it seems to be impossible to upload your own photo, had to go to one of the booths and use a code from there. I'm not the only one this has happened to either.

I disagree - I used my iPhone to take my picture on Monday evening and it was fine. Used it on my 4 year old son last year and accepted also no issues.

Once you follow the photo guidelines it works perfectly.

Deebles McBeebles · 06-02-2020 1:49pm

Theboinkmaster wrote: »

I disagree - I used my iPhone to take my picture on Monday evening and it was fine. Used it on my 4 year old son last year and accepted also no issues.

Once you follow the photo guidelines it works perfectly.

Fair enough. I followed the guidelines to the letter and no luck after multiple attempts. Similar story with a few people from work.

JohnnyFlash · 06-02-2020 1:50pm

jimgoose wrote: »

For the luvva Mike all it is is SSO - a bunch of different services probably bolted to the one LDAP server. Second-year stuff.

Not into technical mumbo-jumbo, Jim. Don’t care how the consultants and neckbeards implemented it at the ‘backend’. It’s easy for the citizen to use.

jimgoose · 06-02-2020 2:07pm

JohnnyFlash wrote: »

Not into technical mumbo-jumbo, Jim. Don’t care how the consultants and neckbeards implemented it at the ‘backend’. It’s easy for the citizen to use.

What I'm trying to say is that there is no reason in this day and age why all Government/public-sector systems shouldn't be similarly pleasant. It's easy enough to do, even for a neckbeard.

SeaFields · 06-02-2020 2:08pm

I used it for my last renewal. Again the photo caused a bit of an issue but got it in the end. It's a great service overall.

There are a fair few public service online platforms which are great. Paye anytime is another that springs to mind. It's mad people pay companies commission to interact with that system on their behalf!

Hector Savage · 06-02-2020 2:46pm

Deebles McBeebles wrote: »

Fair enough. I followed the guidelines to the letter and no luck after multiple attempts. Similar story with a few people from work.

Do you wear glasses ?
I do and it's impossible to get a photo with glasses to work, just took them off ...

tiredblondie · 06-02-2020 2:50pm

I'm looking to update my passport to my marriage name - can that be done online do you know?
I know i have to pay the full cost again - would i just do it as if i was requesting a new or first time passport?

Winning_Stroke · 06-02-2020 2:52pm

Why do we have to pay for passports? What right does the State have to do this to us? Am I not Irish if I can't pony up their blood money?

ohnonotgmail · 06-02-2020 2:55pm

Winning_Stroke wrote: »

Why do we have to pay for passports? What right does the State have to do this to us? Am I not Irish if I can't pony up their blood money?

Oh FFS, there is always one.

Leg End Reject · 06-02-2020 2:57pm

Winning_Stroke wrote: »

Why do we have to pay for passports? What right does the State have to do this to us? Am I not Irish if I can't pony up their blood money?

Sure just stay at home as a protest, that'll show them.

jimgoose · 06-02-2020 3:00pm

Winning_Stroke wrote: »

Why do we have to pay for passports? What right does the State have to do this to us? Am I not Irish if I can't pony up their blood money?

Have you a driver's license? Did you pony up blood money for that?

matchthis · 06-02-2020 3:00pm

Sister in law did it last year with just over a month to go till going on hols. Uploaded all details and didn’t hear anything. Contacted 2 weeks later and and no one knew what was up with the delay. Few days later came back saying the photo was not good enough, despite being accepted initially. Back and forth over the next two weeks and finally got passport 1 day before departure. Had to get my daughters done and was les than a month till departure, so just went in and did it in passport office. Normally used the passport express and was always perfect, but I think with brexit talks, there was a huge increase in applications

keano_afc · 06-02-2020 3:01pm

It shows that we are capable of getting things right on occasion. Used it last summer, 3 days from submitting the application to receiving the passport. Its fantastic.

PringleDemon · 06-02-2020 3:07pm

silverharp wrote: »

surprised but I thought it was very good , I thought you had to offer your first born to get one. A bit of flaffing taking a photo in the right light that it would accept but no schlepping down to Garda stations and it was quick. Probably a big money spinner now with all the plastic paddies in the UK

Not forgetting us lads in the 6 counties , 2 passports each

Winning_Stroke · 06-02-2020 3:15pm

jimgoose wrote: »

Have you a driver's license? Did you pony up blood money for that?

Completely different and you know it. The passport is recognised internationally as a physical representation of your citizenship of a state. Why should I have to pay for that? Next you'll want us to pony up for our PPS number

setanta1984 · 06-02-2020 3:20pm

Does it validate the photo at the time of upload/submitting the form? As in if the form submits its whatever photo you supply does that mean it is guaranteed to be acceptable?
Wouldn't want to go through the process, send off the form only for it to bounce back hours/days/weeks later saying the photo wasn't acceptable.

06-02-2020 3:23pm

It told me two days after I applied that I'd have to submit a new photo.

jimgoose · 06-02-2020 3:25pm

Winning_Stroke wrote: »

Completely different and you know it. The passport is recognised internationally as a physical representation of your citizenship of a state. Why should I have to pay for that? Next you'll want us to pony up for our PPS number

The driver's license is recognised internationally as a physical representation of your entitlement under this jurisdiction to operate a motor vehicle on the public thoroughfare. Why should I have to pay for that? Next you'll want us to pony up for our telephone number. Oh...

Fr_Dougal · 06-02-2020 4:02pm

Winning_Stroke wrote: »

Why do we have to pay for passports? What right does the State have to do this to us? Am I not Irish if I can't pony up their blood money?

It’s other states who require passports, you don’t need one to stay in Ireland.

How long does it take to have a Passport Card processed and delivered?

ohnonotgmail · 06-02-2020 4:07pm

Fr_Dougal wrote: »

It’s other states who require passports, you don’t need one to stay in Ireland.

How long does it take to have a Passport Card processed and delivered?

a passport is a week or less so it should be the same for a passport card.

Squeeonline · 06-02-2020 4:28pm

Fr_Dougal wrote: »

It’s other states who require passports, you don’t need one to stay in Ireland.

How long does it take to have a Passport Card processed and delivered?

I was living in swtizerland when they came out first and ordered one pretty early. I think I had it in my hands 5 working days later, including postage to Switzerland. I was shocked - never seen anything so efficient from Ireland in my life!

setanta1984 · 06-02-2020 4:43pm

Deleted User wrote: »

It told me two days after I applied that I'd have to submit a new photo.

Thanks. That's a bit crap.

Winning_Stroke · 06-02-2020 4:55pm

Passports should deffo be free to people residing most of the year in Ireland. Applicants living abroad should have to pay more to offset the costs. They're the ones getting the most benefit from it and don't pay other taxes to the state, so only fair that they pay more.

branie2 · 06-02-2020 5:55pm

I got mine renewed online as well.

Theboinkmaster · 06-02-2020 6:16pm

Winning_Stroke wrote: »

Passports should deffo be free to people residing most of the year in Ireland. Applicants living abroad should have to pay more to offset the costs. They're the ones getting the most benefit from it and don't pay other taxes to the state, so only fair that they pay more.

I'm quite happy to pay my €75 every 10 years - especially when I get it in 3 days and it's so easy to do online.

wacotaco · 08-02-2020 11:49am

Hi,

I applied for a new passport yesterday 7th. It's currently in 'processing' stage according to the tracker. I travel to the US on 19th of this month. I'm confident I'll have the passport by then but just realised my ESTA is out of date.
I read you need 72hrs before applying for the ESTA....if this is the case I may not have the passport in time to complete the form.

The passport office is closed on the weekends. I'm thinking of ringing up first thing Monday morning and cancelling my new passport? My original passport would still be valid for this trip.

Any help appreciated.

KiKi III · 08-02-2020 3:19pm

wacotaco wrote: »

Hi,

I applied for a new passport yesterday 7th. It's currently in 'processing' stage according to the tracker. I travel to the US on 19th of this month. I'm confident I'll have the passport by then but just realised my ESTA is out of date.
I read you need 72hrs before applying for the ESTA....if this is the case I may not have the passport in time to complete the form.

The passport office is closed on the weekends. I'm thinking of ringing up first thing Monday morning and cancelling my new passport? My original passport would still be valid for this trip.

Any help appreciated.

Definitely ring up, I did and they sped the process along for me. Be extra nice, they deal with a lot of a$$holes and are obviously more willing to go the extra mile for people who are sound.

AndrewJRenko · 08-02-2020 3:22pm

Winning_Stroke wrote: »

Passports should deffo be free to people residing most of the year in Ireland. Applicants living abroad should have to pay more to offset the costs. They're the ones getting the most benefit from it and don't pay other taxes to the state, so only fair that they pay more.

SO you want to cost of running the high security passport printing operation to be borne by everyone, instead of those who actually want passports?

biketard · 11-02-2020 2:23pm

biketard wrote: »

Just did this on Monday. Renewed passport and applied for first card. Admittedly it was a bit fussy about the photo, but I managed to get one accepted by changing how the picture was cropped. I'm in Edinburgh, so this saved me a load of hassle.

Will post here when I receive it, although it said it was estimating Friday next week.

My passport arrived today, so that was a week and a day to Edinburgh (actually more like just a week since I ordered it in the evening). Very impressed. Card still to arrive and it's still saying Friday for that. Will update when it arrives.

Online passport renewal

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