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refund from Aer Lingus

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  • 03-12-2019 6:52pm
    #1
    lizzylad84
    Registered Users Posts: 1,391 ✭✭✭


    Hi, quck question, hopefully someone can help.
    My wife and I booked a flight to Rome a few months ago. We're due to fly in March.
    Since booking, we've found out that were expecting our first baby.
    The due date is only a few weeks after we are due to fly.
    Since flight will be in the third trimester, are we entitled to a refund for the cist of the flights?


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    #2
    EverythingGood
    Registered Users Posts: 2,003 ✭✭✭EverythingGood


    https://www.aerlingus.com/support/cancellations-and-refunds/


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    #3
    coylemj
    Registered Users Posts: 25,331 ✭✭✭✭coylemj


    OP, your best bet is to claim off travel insurance. If you don't have any cover then I wouldn't be relying on getting much back from Aer Lingus.....

    Saver, Smart and Plus fares are non-refundable. Therefore you are only entitled to a refund of any government taxes and charges.

    https://www.aerlingus.com/support/forms/refund-request-form/


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    #4
    beggars_bush
    Registered Users Posts: 4,344 ✭✭✭beggars_bush


    Hope you bought travel insurance before you went to the doctor


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    #5
    Atlantic Dawn
    Registered Users Posts: 81,180 ✭✭✭✭Atlantic Dawn
    M


    Your travel insurance may cover you.


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    #6
    ted1
    Registered Users Posts: 23,266 ✭✭✭✭ted1


    lizzylad84 wrote: »
    Hi, quck question, hopefully someone can help.
    My wife and I booked a flight to Rome a few months ago. We're due to fly in March.
    Since booking, we've found out that were expecting our first baby.
    The due date is only a few weeks after we are due to fly.
    Since flight will be in the third trimester, are we entitled to a refund for the cist of the flights?

    Why would you think that you are ? That’s what travel insurance is for and at that she’s pregnant, you are not.


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    #7
    Lex Luthor
    Registered Users Posts: 11,220 ✭✭✭✭Lex Luthor


    You’ll get the tax back at least
    Call them
    They might let you change to something else without penalties if you know what you want
    I’ve found them v understanding on the phone


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    #8
    Ludo
    Registered Users Posts: 5,015 ✭✭✭Ludo


    If she will be 36 or more weeks pregnant then she cannot travel on Aer Lingus. That will be then not allowing her to travel...I wonder does that mean a refund may apply for her as she isn't technically the one deciding not to travel.


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    #9
    coylemj
    Registered Users Posts: 25,331 ✭✭✭✭coylemj


    Ludo wrote: »
    If she will be 36 or more weeks pregnant then she cannot travel on Aer Lingus. That will be then not allowing her to travel...I wonder does that mean a refund may apply for her as she isn't technically the one deciding not to travel.

    I can't see that working. If you showed up with your leg in a solid plaster cast and no doctor's letter approving you to fly, the same conditions would apply - I want to fly but you won't let me. They'd simply refuse to let you board and it would be your problem.

    I think the airlines are reasonable (in terms of refunds) if somebody who is booked on a flight dies beforehand but for injury, pregnancy, family emergency etc., you need travel insurance.


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    #10
    wildlifeboy
    Registered Users Posts: 1,170 ✭✭✭wildlifeboy


    I have contacted them 4 times now over FB, Twitter and mail and they gave me a credit note but i want a refund, anyone know how i can force them to give me one?


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    #11
    Avoation1091
    Closed Accounts Posts: 104 ✭✭Avoation1091


    wildlifeboy wrote: »
    I have contacted them 4 times now over FB, Twitter and mail and they gave me a credit note but i want a refund, anyone know how i can force them to give me one?

    Call them! i was due to fly to BOS on the 05th of Sept. I rang them that day for a refund and it was with me on the Wednesday after.


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