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HKC wireless Tamper alarm

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  • 15-01-2018 5:04pm
    #1
    hamguy
    Registered Users Posts: 52 ✭✭


    Hi,
    I'm after getting the first every false alarm from my SW1070 system - after about 3 years!
    One of the wireless sensors triggered a tamper alarm last night. The sensor was secure, properly closed/screwed down. No sign of anyone tampering with it ect...

    Why would a wireless sensor give a tamper alarm? Would this indicate a possibly low battery - or low RF level? I checked the log and all it tells me is a tamper alarm. Nothing else.


    Also, what does the "Monitor supervisory" do in menu of each wireless device?

    Thanks!


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    #2
    fred funk }{
    Registered Users Posts: 6,827 ✭✭✭fred funk }{


    Nothing to do with the batteries. Each sensor has two tamper switches so more than likely it's one of those acting up. I'd get your alarm company out to give it a check as tampers can be a real nuisance.


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    #3
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    hamguy wrote: »
    Hi,
    I'm after getting the first every false alarm from my SW1070 system - after about 3 years!
    One of the wireless sensors triggered a tamper alarm last night. The sensor was secure, properly closed/screwed down. No sign of anyone tampering with it ect...

    Why would a wireless sensor give a tamper alarm? Would this indicate a possibly low battery - or low RF level? I checked the log and all it tells me is a tamper alarm. Nothing else.


    Also, what does the "Monitor supervisory" do in menu of each wireless device?

    Thanks!

    Is there any wired devices connected into this wireless device?
    Could be a spring or could be a connection if there's more devices connected to it.
    However at 3 years you will be needing batteries shortly anyway so might be cost effective to get it all looked at together.


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    #4
    Cloontia
    Registered Users Posts: 11 ✭Cloontia


    HKC SW-1070 isnt arming it keeps beeping after 30 seconds with fault light illuminated


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    #5
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    And what displays on the screen when you enter your code?


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    #6
    Cloontia
    Registered Users Posts: 11 ✭Cloontia


    It says 'system unset' and the names of 4 rooms flash up one after the other.


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    #7
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Are they wireless zones?
    Does it announce anything when you are setting the alarm?
    Does you code give you access to the log in the user menu?


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    #8
    Cloontia
    Registered Users Posts: 11 ✭Cloontia


    They are not wireless zones as the system is a wired system.
    No, it just says 'system arming' and starts the 30 sec. countdown.
    Sorry I cant answer your 3rd question.


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    #9
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Take a look at the manual here

    https://www.hkcsecurity.com/download/19

    See can you access the user menu to view the log. This should show you what it's alerting you to.


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    #10
    Cloontia
    Registered Users Posts: 11 ✭Cloontia


    After I unset it reads 'exit fault'


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    #11
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Does the system allow you to part set?


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    #12
    Cloontia
    Registered Users Posts: 11 ✭Cloontia


    no we didn't set it up for part set only full set.


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    #13
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Can you try 0#7 or 0#5 with the front door closed and see if it shows the door open.


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    #14
    Cloontia
    Registered Users Posts: 11 ✭Cloontia


    We have 8 motion sensors and no sensors on doors or windows. Its saying exit fault and alarm. The outside panel light flashes but no sound. It also says 5 of those zones are open and this includes the kitchen which is the exit zone (30 secs.}


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    #15
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Is there power going to all the motion sensors?


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    #16
    Cloontia
    Registered Users Posts: 11 ✭Cloontia


    Yes red light shows when entering all rooms. All 8 motion sensors are working.


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    #17
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    OK. Just to clarify. With the no one in any of the rooms, and you key in 0#5 it shows multiple zones open?


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    #18
    Cloontia
    Registered Users Posts: 11 ✭Cloontia


    Yes , after the 30 sec wait the alarm is set off the light flashes on the panel outside but there is no sound from it and when I disarm, the inside panel reads alarm and shows multiple zones open.


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    #19
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    and if you press 0#5 all these zones show open?

    Sounds like it could be a problem with the zone inputs themselves.
    I'd try a restart of the panel & then I'd close of all the zone inputs on the panel and work from there.


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    #20
    Cloontia
    Registered Users Posts: 11 ✭Cloontia


    Does a restart mean shutting down the power to the whole system? and then restarting, if so I've done that.

    How does one close all the zones-all this is new to me.


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    #21
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Cloontia wrote: »
    Does a restart mean shutting down the power to the whole system? and then restarting, if so I've done that.

    How does one close all the zones-all this is new to me.

    Disconnect each zone from the panel & replace with a short loop of cable or a staple?
    Do you have engineer access BTW?


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    #22
    Cloontia
    Registered Users Posts: 11 ✭Cloontia


    There are 5 wires in the exit motion sensor???? going back to the panel...


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    #23
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Each motion sensor should be wired back to the panel , yes.


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    #24
    Cloontia
    Registered Users Posts: 11 ✭Cloontia


    5 out of 8 motion sensors are not responding in the walk test even though they light up. panel says they are inhibited how do I include them and turn off the 'inhibited setting. Exit fault has been cleared and fuses have been replaced.


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    #25
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Letting the system go through a set/unset cycle should clear all inhibits.
    The alarm must completely set.


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