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PC/Broadband issue

  • 15-01-2021 11:12pm
    #1
    veetwin
    Registered Users, Registered Users 2 Posts: 2,005 ✭✭✭


    Hi all,

    I recently received some excellent advice on the PC Building forum and if this query is better placed there then mods feel free to move it.

    My son took delivery of a custom built fairly high spec gaming PC with all the bells and whistles about 6 months ago. Up to now he has been very happy with it except that he is complaining in the last month that the broadband speed is so slow. We have Sky Broadband that seems to be working fine. Sky Q was recently installed recently.

    If I run a speed test with an iPad or mobile phone it returns between 31 and 75 Mbps download speed and roughly 15Mbps upload.

    However when I test it on the PC the latest result is 1.6 Mbps download and 7.13Mbps upload. The PC is no more than 20 feet from the router with no real barriers between them. Could it be a wifi card issue? I've checked the wifi status on the Network and Internet Settings menu and it's returning a Link Speed of 54/86Mbps.

    Any suggestions welcome!


Comments

  • #2
    Aodhan5000
    Registered Users Posts: 607 ✭✭✭Aodhan5000


    veetwin wrote: »
    Hi all,

    I recently received some excellent advice on the PC Building forum and if this query is better placed there then mods feel free to move it.

    My son took delivery of a custom built fairly high spec gaming PC with all the bells and whistles about 6 months ago. Up to now he has been very happy with it except that he is complaining in the last month that the broadband speed is so slow. We have Sky Broadband that seems to be working fine. Sky Q was recently installed recently.

    If I run a speed test with an iPad or mobile phone it returns between 31 and 75 Mbps download speed and roughly 15Mbps upload.

    However when I test it on the PC the latest result is 1.6 Mbps download and 7.13Mbps upload. The PC is no more than 20 feet from the router with no real barriers between them. Could it be a wifi card issue? I've checked the wifi status on the Network and Internet Settings menu and it's returning a Link Speed of 54/86Mbps.

    Any suggestions welcome!

    Look into getting some power line adapters maybe. They provide a wired connection to the router through the power network of the house although I find their effectiveness varies from house to house


  • #3
    srsly78
    Registered Users, Registered Users 2 Posts: 7,157 ✭✭✭srsly78


    Don't use wifi - use an ethernet cable.


  • #4
    veetwin
    Registered Users, Registered Users 2 Posts: 2,005 ✭✭✭veetwin


    srsly78 wrote: »
    Don't use wifi - use an ethernet cable.


    Not really practical I'm afraid to run a cable from the phone point to the back of the house where the PC is


  • #5
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,897 ✭✭✭DopeTech


    Check you have the latest recommended drivers installed for the networks card on the manufacturers website

    https://www.buymeacoffee.com/dopetech.ie



  • #6
    veetwin
    Registered Users, Registered Users 2 Posts: 2,005 ✭✭✭veetwin


    Aodhan5000 wrote: »
    Look into getting some power line adapters maybe. They provide a wired connection to the router through the power network of the house although I find their effectiveness varies from house to house

    Fitted a power line adapter got from Harvey Norman last night. Great bit of kit for €40. Problem solved. Download speed went from 1.6mbps to 45mbps. Thanks all for the input.


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  • #7
    Aodhan5000
    Registered Users Posts: 607 ✭✭✭Aodhan5000


    veetwin wrote: »
    Fitted a power line adapter got from Harvey Norman last night. Great bit of kit for €40. Problem solved. Download speed went from 1.6mbps to 45mbps. Thanks all for the input.

    Good to see it worked for you. Not as good as direct ethernet but if it gets the job done the happy out :).Enjoy


  • #8
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,897 ✭✭✭DopeTech


    Also try updating your wifi drivers. If you are that close then your speeds should not be that bad.

    https://www.buymeacoffee.com/dopetech.ie



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