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Broadband in Cork

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  • 15-11-2020 11:04am
    #1
    rebs23
    Registered Users Posts: 563 ✭✭✭


    Broadband speeds have reduced considerably recently. Service is down at the moment and generally it's just shocking. Anyone else notice significant issues recently?


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    #2
    ofcork
    Registered Users Posts: 5,362 ✭✭✭ofcork


    More people wfh id say is causing issues.


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    #3
    corks finest
    Registered Users Posts: 8,636 ✭✭✭corks finest


    rebs23 wrote: »
    Broadband speeds have reduced considerably recently. Service is down at the moment and generally it's just shocking. Anyone else notice significant issues recently?

    Yes it’s up n down


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    #4
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Been brutal past few days


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    #5
    yogmeister
    Registered Users Posts: 135 ✭✭yogmeister


    My sky broadband has been gone for a few hours tonight. I'm in the Shandon area.


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    #6
    jimgoose
    Registered Users Posts: 20,175 ✭✭✭✭jimgoose


    Pulling over 50Mb/s this morning via Eir fibre. It was running 95Mb/s back at the start of May. Definitely more people connecting. The technicians were round last week about running cabling for fibre-to-the-router, as part of general network upgrades in the area, so that'll be nice when done.


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    #7
    rebs23
    Registered Users Posts: 563 ✭✭✭rebs23


    jimgoose wrote: »
    Pulling over 50Mb/s this morning via Eir fibre. It was running 95Mb/s back at the start of May. Definitely more people connecting. The technicians were round last week about running cabling for fibre-to-the-router, as part of general network upgrades in the area, so that'll be nice when done.
    I live close enough to the City Centre and can only get 7Mb/s max! Was getting 30 but now I can't even get a connection. Got connected recently to a different provider which lasted less than 3 weeks and now gone since the weekend, it's shocking. SIRO is available in some spots locally but not others.
    I'm pulling my hair out, can't work from home now, no TV streaming, no PS4 for the teenagers.....It's just such an essential service but broadband is simply not available in this part of Cork City. I know first world problems but still.


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    #8
    jimgoose
    Registered Users Posts: 20,175 ✭✭✭✭jimgoose


    rebs23 wrote: »
    I live close enough to the City Centre and can only get 7Mb/s max! Was getting 30 but now I can't even get a connection. Got connected recently to a different provider which lasted less than 3 weeks and now gone since the weekend, it's shocking. SIRO is available in some spots locally but not others.
    I'm pulling my hair out, can't work from home now, no TV streaming, no PS4 for the teenagers.....It's just such an essential service but broadband is simply not available in this part of Cork City. I know first world problems but still.

    I see. I'm in a quiet corner of Bishopstown, where presumably there isn't quite that density of demand. And you're right, first world problem or not, it is an essential utility these days in this part of the world.


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    #9
    opus
    Registered Users Posts: 4,972 ✭✭✭opus


    I switched to GoMo with a 4G wifi router for broadband from VM almost a year ago now, don't think it's ever gone down. Speeds vary (in Shandon) from 10Mb to 60Mb but normally around 25Mb or so. Experimented with a 48 SIM as well but it wasn't anywhere near as consistent as it got dog slow at times.

    I don't stream stuff so the 120Gb limit (before throttling) works fine for me but obviously wouldn't suit everyone, well worth it though to save €50/month.


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    #10
    ofcork
    Registered Users Posts: 5,362 ✭✭✭ofcork


    Im in the northside get about 60mb/s with eir fibre to the cabinet.


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    #11
    corks finest
    Registered Users Posts: 8,636 ✭✭✭corks finest


    ofcork wrote: »
    Im in the northside get about 60mb/s with eir fibre to the cabinet.

    I’m in Carrigaline VF siro , speeds up to 650 but down to feck all at times ,of late


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    #12
    rebs23
    Registered Users Posts: 563 ✭✭✭rebs23


    Just signed up to Virgin after realising there is the old multi-channel cable installation in the house. Mortified I didn't know this earlier. Then checking the cable and someone cut/shredded it out the back so they will have to re-install it. The contrast between dealing with Virgin and Vodafone/Eir/Sky is night and day. Whatsapp connection service, box delivered within 24 hours, top class service. Hopefully the installation will be of the same standard but it might be worth checking if you're having trouble with the other providers to check if you can get their system installed as Virgin effectively have their own network.


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    #13
    Heckler
    Registered Users Posts: 3,322 ✭✭✭Heckler


    Am with virgin now too. Not bad. A couple of dropouts most evenings. Glasheen area.

    What I couldn't understand is years ago I had eircom broadband. Moved and cancelled and when I moved back to the same house 15 years later was told by eircom that broadband wasn't available at the address ??

    So went with virgin. Bit pricey (70 odd a month, BB and phone) should look at changing my plan. Don't need huge fast speeds.


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    #14
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Normally ~200 mbps on Virgin n Bishopstown
    (Speed test on phone via Wi-Fi)

    Usually rock solid except for last week, out for 2 days, wonder were they fixing something


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    #15
    run_Forrest_run
    Registered Users Posts: 6,395 ✭✭✭run_Forrest_run


    experiencing internet outages lately with Vodafone. To be honest I'm fairly sick of them at this stage. Absolute nightmare to get in contact with (Passage area)


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    #16
    rebs23
    Registered Users Posts: 563 ✭✭✭rebs23


    run_Forrest_run wrote: »
    experiencing internet outages lately with Vodafone. To be honest I'm fairly sick of them at this stage. Absolute nightmare to get in contact with (Passage area)
    Completely gave up with Vodafone. Had their broadband for 2 weeks before I was cut off for no reasons. I literally spent a day on the phone between different people in their call centre, got them to cancel my order eventually so I could go with another provider.
    Nearly as bad as Eir.


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    #17
    run_Forrest_run
    Registered Users Posts: 6,395 ✭✭✭run_Forrest_run


    rebs23 wrote: »
    Completely gave up with Vodafone. Had their broadband for 2 weeks before I was cut off for no reasons. I literally spent a day on the phone between different people in their call centre, got them to cancel my order eventually so I could go with another provider.
    Nearly as bad as Eir.

    well, I've been with them for a few years now and up to last November 2019, it was all fairly good, to be honest. However, since then things have gone downhill. It's impossible to get in contact with a person and their 'network crew' are a joke when it comes to working on an issue.
    I'd switch to Virgin but they don't seem to be available in my area.


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    #18
    corks finest
    Registered Users Posts: 8,636 ✭✭✭corks finest


    Heckler wrote: »
    Am with virgin now too. Not bad. A couple of dropouts most evenings. Glasheen area.

    What I couldn't understand is years ago I had eircom broadband. Moved and cancelled and when I moved back to the same house 15 years later was told by eircom that broadband wasn't available at the address ??

    So went with virgin. Bit pricey (70 odd a month, BB and phone) should look at changing my plan. Don't need huge fast speeds.

    Buddy in Sheares park has no issues ref VM


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    #19
    corks finest
    Registered Users Posts: 8,636 ✭✭✭corks finest


    run_Forrest_run wrote: »
    well, I've been with them for a few years now and up to last November 2019, it was all fairly good, to be honest. However, since then things have gone downhill. It's impossible to get in contact with a person and their 'network crew' are a joke when it comes to working on an issue.
    I'd switch to Virgin but they don't seem to be available in my area.
    Twitter/ always answer fairly quickly, and if they don’t tweet publicly as I did to get attention, worked
    PS yes vodaphone have gone down a bit alright


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    #20
    corks finest
    Registered Users Posts: 8,636 ✭✭✭corks finest


    run_Forrest_run wrote: »
    experiencing internet outages lately with Vodafone. To be honest I'm fairly sick of them at this stage. Absolute nightmare to get in contact with (Passage area)

    Twitter bud, if not replying within a few hours tweet publicly outlining your frustration over no interaction etc, they WILL respond


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    #21
    corks finest
    Registered Users Posts: 8,636 ✭✭✭corks finest


    run_Forrest_run wrote: »
    well, I've been with them for a few years now and up to last November 2019, it was all fairly good, to be honest. However, since then things have gone downhill. It's impossible to get in contact with a person and their 'network crew' are a joke when it comes to working on an issue.
    I'd switch to Virgin but they don't seem to be available in my area.
    Twitter/ always answer fairly quickly, and if they don’t tweet publicly as I did to get attention, worked


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    #22
    corks finest
    Registered Users Posts: 8,636 ✭✭✭corks finest


    run_Forrest_run wrote: »
    experiencing internet outages lately with Vodafone. To be honest I'm fairly sick of them at this stage. Absolute nightmare to get in contact with (Passage area)

    Serious problems in the Carrigaline/ passage areas for a long time,so bad last year we lost service during the Christmas period, got free broadband for 3 months as issues were ongoing, actually contacted SIRO themselves and captured their admission ( screenshots)to ongoing problems in the Carrigaline area despite VF customer care denying it


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    #23
    corks finest
    Registered Users Posts: 8,636 ✭✭✭corks finest


    run_Forrest_run wrote: »
    well, I've been with them for a few years now and up to last November 2019, it was all fairly good, to be honest. However, since then things have gone downhill. It's impossible to get in contact with a person and their 'network crew' are a joke when it comes to working on an issue.
    I'd switch to Virgin but they don't seem to be available in my area.
    Twitter/ always answer fairly quickly, and if they don’t tweet publicly as I did to get attention, worked


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    #24
    corks finest
    Registered Users Posts: 8,636 ✭✭✭corks finest


    rebs23 wrote: »
    I live close enough to the City Centre and can only get 7Mb/s max! Was getting 30 but now I can't even get a connection. Got connected recently to a different provider which lasted less than 3 weeks and now gone since the weekend, it's shocking. SIRO is available in some spots locally but not others.
    I'm pulling my hair out, can't work from home now, no TV streaming, no PS4 for the teenagers.....It's just such an essential service but broadband is simply not available in this part of Cork City. I know first world problems but still.
    Worked in Romania years ago ( aid) for 12 years over n back a few times a year so was well used to comparing their speeds with ours( Internet) on really rural areas we were well behind even then , a country with basic infrastructure was light years ahead of us


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    #25
    corks finest
    Registered Users Posts: 8,636 ✭✭✭corks finest


    Heckler wrote: »
    Am with virgin now too. Not bad. A couple of dropouts most evenings. Glasheen area.

    What I couldn't understand is years ago I had eircom broadband. Moved and cancelled and when I moved back to the same house 15 years later was told by eircom that broadband wasn't available at the address ??

    So went with virgin. Bit pricey (70 odd a month, BB and phone) should look at changing my plan. Don't need huge fast speeds.

    Buddy in Sheares park has no issues ref VM


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    #26
    65535
    Registered Users Posts: 795 ✭✭✭65535


    There are a few choices.

    VDSL/DSL - Copper telephone line.
    Eir(Com) own the cables but other providers will supply like Voda/Sky etc. but at the end of the day you are on Eir copper and the distance from your local telephone exchange will determine what speed you get.

    Fibre to the Home - FTTH - SIRO which is ESB/Vodafone do this install, normally only where VM are not installed.
    You then decide from a list of providers - max speed 1GB

    VM - Virgin Media - (Princess Holdings/Cork Multi Channel/UPC)
    Their own Co-Ax TV network - speeds up to 1GB advertised
    (If you can get the cable installed)

    Radio Network - Nova Broadband etc.
    They send a signal (over shared radio frequencies) to an antenna on your house.
    Speeds can vary

    3G/4G router
    essentially if you can get speeds on your mobile then you can buy/install one of these which will give you
    'midband' - better than nothing.


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    #27
    seefin
    Closed Accounts Posts: 1,079 ✭✭✭seefin


    With virgin and apart from losing connection for a few seconds at a time about 5 o clock , it's been good. Out of contract soon and units they give a good deal, thinking of switching to sky ( mainly for the tv package). We have fibre apparently , is sky broadband reliable these days? Working from home so need it to be


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    #28
    TheDriver
    Registered Users Posts: 12,409 ✭✭✭✭TheDriver


    65535 wrote: »
    There are a few choices.

    VDSL/DSL - Copper telephone line.
    Eir(Com) own the cables but other providers will supply like Voda/Sky etc. but at the end of the day you are on Eir copper and the distance from your local telephone exchange will determine what speed you get.

    Fibre to the Home - FTTH - SIRO which is ESB/Vodafone do this install, normally only where VM are not installed.
    You then decide from a list of providers - max speed 1GB

    VM - Virgin Media - (Princess Holdings/Cork Multi Channel/UPC)
    Their own Co-Ax TV network - speeds up to 1GB advertised
    (If you can get the cable installed)

    Radio Network - Nova Broadband etc.
    They send a signal (over shared radio frequencies) to an antenna on your house.
    Speeds can vary

    3G/4G router
    essentially if you can get speeds on your mobile then you can buy/install one of these which will give you
    'midband' - better than nothing.

    Don't forget Eir FTTH which is like siro and usually available in places outside a town and not served by siro or VM


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    #29
    ofcork
    Registered Users Posts: 5,362 ✭✭✭ofcork


    I think with copper it depends how far from the cabinet you are too.


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    #30
    corks finest
    Registered Users Posts: 8,636 ✭✭✭corks finest


    seefin wrote: »
    With virgin and apart from losing connection for a few seconds at a time about 5 o clock , it's been good. Out of contract soon and units they give a good deal, thinking of switching to sky ( mainly for the tv package). We have fibre apparently , is sky broadband reliable these days? Working from home so need it to be

    Brother has sky in Bishopstown ( ****e)


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    #31
    run_Forrest_run
    Registered Users Posts: 6,395 ✭✭✭run_Forrest_run


    corks finest wrote: »
    Twitter bud, if not replying within a few hours tweet publicly outlining your frustration over no interaction etc, they WILL respond

    I did contact them via DM on Twitter and yes, they replied to me fairly promptly. However, their response was a token "we are looking into the issue" and then a few hours later I received a text from them with an issue ID for reference. Jump forward 2 days later and I receive another text saying they are still looking into the issue and further investigation is required. This is their form, I've had an identical experience last year, they pretend to act promptly but over time the texts stop coming and there's no closure on the original issue they raised.

    I even asked them on Twitter to tell me what the actual problem is but I heard nothing back. I honestly feel they are doing nothing and have no idea about the problem, it's all smoke and mirrors.


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