iPhone blocking web content

hesker · 24-12-2019 11:10pm #1

boards is not displaying properly on my iPhone XR. Using either safari or dolphin.

If I use tethered WiFi it works fine.

Having googled I suspect it might be due to handling of mixed content but I cannot find a related setting on the phone. Very occasionally it will display properly but most of the time it’s unusable. There is a certificate installed but the vpn is not active

I’ll try to post a screenshot

Anyone have any ideas

brav · 24-12-2019 11:18pm

Is there a message in place of the blocked content? If so could be carrier/dns blocking.
Some carriers have settings on their web portal for restricting content

If not, is there any content blockers in settings - Safari - content blockers? Try turning those off

I would also remove any profiles in settings - general - profiles and should with the VPN’s removed too.

hesker · 24-12-2019 11:33pm

Can’t remove any profiles. Work phone. There might be nothing I can do about it.

Screenshot attached

hesker · 24-12-2019 11:56pm

Problem sorted I think by disabling the pop up blocker

I know I never would have found that if I hadn’t gone to the trouble of posting about it.

Thanks brav

hesker · 25-12-2019 12:38am

Spoke too soon. Problem is back.

hesker · 09-01-2020 3:02pm

Update: I’ve been onto Vodafone and also my employer. They both say they are not blocking access to websites. Very strange.

hesker · 15-01-2020 4:16pm

Updated to attach two screenshots which I thought I had already attached.

I've swapped sims with a colleague with the same phone and contract. No problems on his phone/sim or on my phone with his sim. But problems also on his phone/my sim.

So the problem seems to be with my sim or my account.

FourFourRED · 15-01-2020 4:23pm

Speak to Vodafone about it.

hesker · 15-01-2020 4:28pm

FourFourFM wrote: »

Speak to Vodafone about it.

I have and still am

brav · 15-01-2020 10:32pm

That last screenshot said it all, it was restricted by Vodafone.
Are you bill pay or pay as you go?
On bill pay when you sign in to My Vodafone account online you can turn off the content restrictions for it, but I you have already called Vodafone surely this has been checked?

hesker · 15-01-2020 11:29pm

Vodafone say that there are no content restrictions on the account. My employer's IT support says there are no restrictions from their side and the sim swapping supports this I would think.

I'm waiting on a response from vodafone on the latest sim swapping results. Yeah, I do believe it's something to do with account settings and I've asked if they can be reset in some way but I lack the technical know how to ask for more specific things to be done.

I can't login to my vodafone account as I am not privy to the logon info as my employer is the bill payer, not me.

I've also asked for help from boards.ie which is partly why I'm documenting things in this thread.

The issue with boards.ie could be different than the other sites. I get a partial connection to boards and occasionally if I hit refresh multiple times I can get it to load fully but sometimes this doesn't work either.

duridian · 17-01-2020 5:26pm

Just as a matter of interest, is it happening on other browsers besides Safari? Firefox, Chrome, Edge, any of those?

Also, is the same thing happening if you try to view these sites in a private window of any web browser?

iPhone blocking web content

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