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Greystones - eFibre (Eircom Fibre Roll-out)

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Comments

  • Registered Users, Registered Users 2 Posts: 2,711 ✭✭✭fat-tony


    Just a little update - might use this as template for others. Got an email a short while ago (23.30) from Vodafone to say they've despatched the modem/router. Got an An Post tracking number.

    Earlier did a bit of google research as I have a monitored alarm and was concerned about how the installation of the NTU by eircom would affect this as I currently have just a simple junction box in the hall with a "rat's nest" of wires feeding the alarm, phone extensions and ADSL. It would seem that the newer NTUs have connectors built-in for the alarm loop and a link for the main phone connection. Just have to hope that the promise of hob-nobs and a cuppa will persuade the eircom tech to put an RJ45 (or RJ11) on the link to my study:)


  • Registered Users, Registered Users 2 Posts: 2,343 ✭✭✭red_bairn


    fat-tony wrote: »
    Just a little update - might use this as template for others. Got an email a short while ago (23.30) from Vodafone to say they've despatched the modem/router. Got an An Post tracking number.

    Earlier did a bit of google research as I have a monitored alarm and was concerned about how the installation of the NTU by eircom would affect this as I currently have just a simple junction box in the hall with a "rat's nest" of wires feeding the alarm, phone extensions and ADSL. It would seem that the newer NTUs have connectors built-in for the alarm loop and a link for the main phone connection. Just have to hope that the promise of hob-nobs and a cuppa will persuade the eircom tech to put an RJ45 (or RJ11) on the link to my study:)

    Yeah, try to get as much work done with them and make sure all devices are getting connected to your router before they leave the house.

    Is there only 206 houses in Hillside? I thought there would be more unless they haven't fully updated the database online.


  • Registered Users, Registered Users 2 Posts: 2,711 ✭✭✭fat-tony


    red_bairn wrote: »
    Yeah, try to get as much work done with them and make sure all devices are getting connected to your router before they leave the house.

    Is there only 206 houses in Hillside? I thought there would be more unless they haven't fully updated the database online.
    Yep - that's about the right number for Hillside!

    I'm not sure the eircom tech will spend too much time on the modem setup. I should be ok to get the wi-fi and cabled infrastructure going, though - house full of geeks:p

    Hope the VDSL modem/router is better than the p.o.s. they supplied to me for ADSL a few years ago. I gave up on that after after about two weeks and went back to my old Netopia modem and Linksys WRTG54 router - which is reliable but a bit long in the tooth at this stage!


  • Registered Users, Registered Users 2 Posts: 2,343 ✭✭✭red_bairn


    fat-tony wrote: »
    Yep - that's about the right number for Hillside!

    I'm not sure the eircom tech will spend too much time on the modem setup. I should be ok to get the wi-fi and cabled infrastructure going, though - house full of geeks:p

    Hope the VDSL modem/router is better than the p.o.s. they supplied to me for ADSL a few years ago. I gave up on that after after about two weeks and went back to my old Netopia modem and Linksys WRTG54 router - which is reliable but a bit long in the tooth at this stage!

    Yeah, we had the grey netopia one. We bought a Netgear DGN2200 last year or early this year...


  • Registered Users, Registered Users 2 Posts: 2,711 ✭✭✭fat-tony


    HG658c modem/router arrived this morning. Came with two ordinary telephone cables (RJ11), one for connection to the DSL and one to plug a phone in the back of the router. Also came with a CAT5 cable with RJ45 connectors for a direct connection from PC to router.
    There was a warning on the box not to connect it to the DSL until the fibre switchover, but I connected in my laptop and checked out the user interface. Pretty straightforward config of DHCP and the wireless settings. I saw that there were three different profiles pre-loaded in the modem for DSL, VDSL and ethernet connection, so I figured it was probably good to go for the existing VF ADSL. After taking a bit longer than my old Netopia it synced up and I was on-line. A couple of hours later and it's working fine. Once I check with the other wireless users in the house as to whether the performance is acceptable I'll probably park my Netopia/Linksys combination.
    Just waiting now for the arrival of the eircom tech next Monday!


  • Registered Users, Registered Users 2 Posts: 2,343 ✭✭✭red_bairn


    fat-tony wrote: »
    HG658c modem/router arrived this morning. Came with two ordinary telephone cables (RJ11), one for connection to the DSL and one to plug a phone in the back of the router. Also came with a CAT5 cable with RJ45 connectors for a direct connection from PC to router.
    There was a warning on the box not to connect it to the DSL until the fibre switchover, but I connected in my laptop and checked out the user interface. Pretty straightforward config of DHCP and the wireless settings. I saw that there were three different profiles pre-loaded in the modem for DSL, VDSL and ethernet connection, so I figured it was probably good to go for the existing VF ADSL. After taking a bit longer than my old Netopia it synced up and I was on-line. A couple of hours later and it's working fine. Once I check with the other wireless users in the house as to whether the performance is acceptable I'll probably park my Netopia/Linksys combination.
    Just waiting now for the arrival of the eircom tech next Monday!


    Long day. Just back from UCD. what do you mean by "park my Netopia/Linksys combination"? Are you bridging the routers?


  • Registered Users, Registered Users 2 Posts: 2,711 ✭✭✭fat-tony


    Sorry - ambiguous use of language! I meant that I would retire the Linksys to a drawer somewhere. The HG658c is performing well as a router for my hardwired connections, so I don't need the Linksys. The old Netopia had only one ethernet port so I was using it in bridging mode and using the Linksys for login to VF's network and also as the DHCP server. All that is handled by the VF Huawei modem/router now. I was a bit disappointed that the ethernet connections are only 100Mb/s as my desktop machines are both 1Gb/s. The wireless performance is theoretically up to 300Mb/s (wireless n) in the technical specs but I haven't seen how to enable it in the menu system.


  • Registered Users, Registered Users 2 Posts: 2,711 ✭✭✭fat-tony


    VF fibre update
    Reminder call this morning to say that the technician would be here Monday to upgrade my line and would contact me beforehand. All good so far...


  • Registered Users, Registered Users 2 Posts: 681 ✭✭✭legrand


    Lucky you!

    It appears there's a whole swathe of households in around the harbour area (think Cliff Road to Beach Road and West as far as Church Road) that are ADSL connected only. My initial thoughts were that some some of fibre jumper would be used at the exchange for those 'directly' connected but a query (via work/account manager) suggests Eircom may look to re-route [my] house to a VDSL cab. Hmmm worrying - thought it would be easier to provision a VDSL cab and services the area and not re-route 100's of household cables.

    Will advise if and when I get any updates.


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  • Moderators, Society & Culture Moderators Posts: 3,740 Mod ✭✭✭✭The Real B-man


    Recieved a Install Date of 21st Nov (Kilcoole) Its an early Christmas Present for me! after 7yrs of Less than 2mb!


  • Registered Users, Registered Users 2 Posts: 328 ✭✭Langerland


    Got ours connected this week!


  • Registered Users, Registered Users 2 Posts: 2,343 ✭✭✭red_bairn


    Langerland wrote: »
    Got ours connected this week!

    Where are you living, may I ask? :)


  • Registered Users, Registered Users 2 Posts: 328 ✭✭Langerland


    Delgany - Cabinet went live on the 30th Oct and got onto them the next day.


  • Registered Users, Registered Users 2 Posts: 20,830 ✭✭✭✭Taltos


    Am also in Delgany - been told 28-Nov to ring back... :( Guess near a different cabinet.


  • Registered Users, Registered Users 2 Posts: 2,343 ✭✭✭red_bairn


    Langerland wrote: »
    Delgany - Cabinet went live on the 30th Oct and got onto them the next day.

    How did you find out? Did it show all the addresses showing up in the phone line checker?
    Taltos wrote: »
    Am also in Delgany - been told 28-Nov to ring back... :( Guess near a different cabinet.

    Where are you located? Did oyu check the Crowdsource Map for your nearest cabinet?


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  • Registered Users, Registered Users 2 Posts: 20,830 ✭✭✭✭Taltos


    red_bairn wrote: »
    Where are you located? Did oyu check the Crowdsource Map for your nearest cabinet?

    Yup - near GRS1_038
    Eircom site shows I can get it.
    Rang Magnet - told me to ring back 28-Nov that while Eircom shows this is active it isn't or at least it will not be released to them until 28-Nov to take bookings against..


  • Registered Users, Registered Users 2 Posts: 2,711 ✭✭✭fat-tony


    Langerland wrote: »
    Got ours connected this week!

    Eircom or Vodafone? How quickly did they switch you over to the new service after the technician called and what's your speed like? :)


  • Registered Users Posts: 205 ✭✭OCD


    RE: GRS1_032 Convent Court (pedestrian walkway)

    There are 3 cabinets at the end of this walkway. A large green ESB sub unit to the RHS looking uphill on the walkway; a small green ESB cabinet to the LHS and a white cabinet to the LHS. Is this white cabinet the eircom one or am I missing something completely? Just wondering where the existing ADSL cabinet is.


  • Registered Users, Registered Users 2 Posts: 2,711 ✭✭✭fat-tony


    Is this a new cabinet you are going to map? There's no GRS1_032 on the map yet, as far as I can see. The VDSL cabinets are the ones with a large hinge/lock on the right hand side and are green. There wouldn't be an ADSL cabinet as such - ADSL is exchange based.


  • Registered Users, Registered Users 2 Posts: 2,343 ✭✭✭red_bairn


    OCD wrote: »
    RE: GRS1_032 Convent Court (pedestrian walkway)

    There are 3 cabinets at the end of this walkway. A large green ESB sub unit to the RHS looking uphill on the walkway; a small green ESB cabinet to the LHS and a white cabinet to the LHS. Is this white cabinet the eircom one or am I missing something completely? Just wondering where the existing ADSL cabinet is.

    What Tony said. You don't get ADSL from that cabinet but it is called a distribution cabinet. It is an Eircom one. I think these were a newer cabinet that Eircom were going for a little while but not as secure as the cross hatch distribution cabinets that you get around most of Greystones. I think they might replace this one with the cross hatch in the future. A VDSL cabinet will be going in at that area and one further down the road across from Thornbury.

    I usually go for walks with my mammy past those and I haven't seen any work as of yet. :/


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  • Registered Users Posts: 800 ✭✭✭Jimjay


    Eircom fibre sales people are calling round charlesland (wood) anyone ordered yet and what dates were give For installation?


  • Registered Users, Registered Users 2 Posts: 2,343 ✭✭✭red_bairn


    delta214 wrote: »
    Anyone know when the killincarrig area will be able to order?

    I've just noticed that they've erected the VDSL cabinet near the the distribution cabinet (GRS1_002) close to Killincarrick roundabout, heading towards Delgany.

    We are currently on the look out for the following cabinets to have an accompanying VDSL cabinet within its vicinity:

    • GRS1_002 Killincarrick Roundabout, Greystones.
    • GRS1_010 Edengate Roundabout, Greystones.
    • GRS1_016 Barry’s Bridge/Drummin Road, Delgany.

    • GRS1_030 Delgany National School, Delgany. (Sticker)
    • GRS1_031 Killincarrig/Delgany Glen, Delgany.
    • GRS1_032 Convent Court/Main Road (near. Roundabout), Delgany.
    • GRS1_034 Delgany Wood, Delgany (Opp Thornbury).
    • GRS1_035 Windgates Hill, Windgates Upper, Greystones.
    • GRS1_039 Meridian Complex.
    • GRS1_040 Meridian Complex2
    • GRS1_052 Charlesland Grove, Greystones.
    • GRS1_064 Edengate, Delgany/Greystones.
    • GRS1_065 Edengate, Delgany/Greystones.

    • GRS1_066 Charlesland Park, Greystones.


    Any other housing states or areas getting Sales People?


  • Registered Users Posts: 205 ✭✭OCD


    fat-tony wrote: »
    Is this a new cabinet you are going to map? There's no GRS1_032 on the map yet, as far as I can see. The VDSL cabinets are the ones with a large hinge/lock on the right hand side and are green. There wouldn't be an ADSL cabinet as such - ADSL is exchange based.

    No, not mapping a new cabinet. I guess my actual question what is that white cabinet the eircom one which red_bairn said it was. I wasn't sure what those white ones were.

    I walk past this area regularly so I'll keep an eye out for this one and the thornbury one. Pity they haven't installed all the cabinets within a few weeks of each other seeing as there are new VDSL cabinets in areas with less population.


  • Registered Users Posts: 34 gorehoundess


    I'm off Lott Lane, Kilcoole (north kilcoole) and have received the date 19th Nov. for installation. Although it says GRS on the cabinets, on the crowdsource map https://www.google.com/fusiontables/DataSource?docid=1M_lYcvMkt7xIqqSa43TdS1s25oRqtA2JgpxAkYM#map:id=4
    it tells me we've been detached from the Greystones Exchange and connected to NTMK for Vdsl


  • Registered Users, Registered Users 2 Posts: 2,343 ✭✭✭red_bairn


    OCD wrote: »
    No, not mapping a new cabinet. I guess my actual question what is that white cabinet the eircom one which red_bairn said it was. I wasn't sure what those white ones were.

    I walk past this area regularly so I'll keep an eye out for this one and the thornbury one. Pity they haven't installed all the cabinets within a few weeks of each other seeing as there are new VDSL cabinets in areas with less population.

    If you live in that area, the nearest ones to you are the Killincarrick roundabout and Delgany NS. If you can keep an eye on those two spots, that'll be great! Thanks


  • Registered Users, Registered Users 2 Posts: 2,711 ✭✭✭fat-tony


    kn/eircom tech arrived at 15:30 (having switched the line at the cabinet 10 mins previously).
    40 min job in total. He installed the NTU and this accommodated my monitored alarm and phone extensions internally. I got him to attach an RJ11 plug on the end of my previously hardwired DSL extension from the study. This was plugged in to the NTU and off we went:
    3093946584.png
    3093946584.png


  • Registered Users, Registered Users 2 Posts: 2,343 ✭✭✭red_bairn


    fat-tony wrote: »
    kn/eircom tech arrived at 15:30 (having switched the line at the cabinet 10 mins previously).
    40 min job in total. He installed the NTU and this accommodated my monitored alarm and phone extensions internally. I got him to attach an RJ11 plug on the end of my previously hardwired DSL extension from the study. This was plugged in to the NTU and off we went:
    3093946584.png
    3093946584.png

    You are the first Greystoner with a speedtest (excluding the Kilcoole folk). Nice stats. How far are you from the cabinet?


  • Registered Users Posts: 800 ✭✭✭Jimjay


    Just ordered fibre for charlesland wood through utvconnect. 45€ for unlimited download and unlimited offpeak calls, including to the uk. Router being sent by courier and they said they will call back with installation date.


  • Registered Users, Registered Users 2 Posts: 2,711 ✭✭✭fat-tony


    red_bairn wrote: »
    You are the first Greystoner with a speedtest (excluding the Kilcoole folk). Nice stats. How far are you from the cabinet?

    About 250m if you draw a line from the cabinet and follow the paths via the shortest route, but the cable may head off in a different direction.


  • Registered Users, Registered Users 2 Posts: 2,343 ✭✭✭red_bairn


    fat-tony wrote: »
    About 250m if you draw a line from the cabinet and follow the paths via the shortest route, but the cable may head off in a different direction.

    Excellent speeds nonetheless. Enjoy! :D


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  • Registered Users Posts: 29 Edgar_Murl


    Got connected to Eircom fibre today. Live about 200m from the cabinet and getting 26mbs wirelessly in the room where the modem is and 16 in the room furthest away. Happy days.


  • Registered Users, Registered Users 2 Posts: 2,343 ✭✭✭red_bairn


    Edgar_Murl wrote: »
    Got connected to Eircom fibre today. Live about 200m from the cabinet and getting 26mbs wirelessly in the room where the modem is and 16 in the room furthest away. Happy days.

    Where are you located? What are you getting if wired?


  • Registered Users Posts: 29 Edgar_Murl


    Located in Hillside. Just checked wired and getting 61.5 download and 16.5 upload


  • Registered Users, Registered Users 2 Posts: 2,343 ✭✭✭red_bairn


    Edgar_Murl wrote: »
    Located in Hillside. Just checked wired and getting 61.5 download and 16.5 upload

    Very nice! I wonder will they be offering it to Rathdown any time in '13? :)


  • Registered Users, Registered Users 2 Posts: 2,711 ✭✭✭fat-tony


    Edgar_Murl wrote: »
    Located in Hillside. Just checked wired and getting 61.5 download and 16.5 upload

    Welcome to 21st century broadband :)
    It's a bit ironic though, that it is eircom's fibre infrastructure, you are an eircom customer, you ordered in early October, yet Vodafone were able to connect me Monday last following an order on 1st November...


  • Registered Users Posts: 29 Edgar_Murl


    fat-tony wrote: »
    Welcome to 21st century broadband :)
    It's a bit ironic though, that it is eircom's fibre infrastructure, you are an eircom customer, you ordered in early October, yet Vodafone were able to connect me Monday last following an order on 1st November...

    Yes, it does seem strange, but Eircom outsource the installation and I guess that the volume of their business would be many multiples of Vodafone's, based on their respective market share. I am very happy with the Eircom installation and it working a treat all over the house.


  • Registered Users, Registered Users 2 Posts: 2,343 ✭✭✭red_bairn


    Edgar_Murl wrote: »
    Yes, it does seem strange, but Eircom outsource the installation and I guess that the volume of their business would be many multiples of Vodafone's, based on their respective market share. I am very happy with the Eircom installation and it working a treat all over the house.

    No I think it is either Eircom or KN who would usually do the installation.


  • Registered Users, Registered Users 2 Posts: 2,711 ✭✭✭fat-tony


    My original inclination was to go with eircom (as I was out of contract with VF), but the price package on VF was just too good for me, given my limited number of landline calls each month.

    Edgar_Murl - you might check out the broadband forum, particularly this thread - http://www.boards.ie/vbulletin/showthread.php?t=2056555985
    Lots of eircom customers commenting on the fact that they are limited to 50Mb profiles despite ordering the top package. Now it may be that the cabinet and line infrastructure is particularly good in Greystones/Hillside but it might be worthwhile monitoring the modem settings to ensure that there is no trimming back of speeds in the medium term.


  • Registered Users, Registered Users 2 Posts: 681 ✭✭✭legrand


    @ fat-tony

    should be interesting to see how your through-put fairs over the coming weeks/months as more folks switch to fibre - Eircom I think claim this fibre service is contention free but ...

    meanwhile no sign of fibre availability (no vdsl cab in my area - only adsl) for me so dead envious :o


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  • Banned (with Prison Access) Posts: 21 Buzkashi


    fat-tony wrote: »
    Welcome to 21st century broadband :)
    It's a bit ironic though, that it is eircom's fibre infrastructure, you are an eircom customer, you ordered in early October, yet Vodafone were able to connect me Monday last following an order on 1st November...

    @fat-tony, I'm with VF in Rathdown Park about 300m from the entrance. No word from them on when fibre is available. What was the procedure you followed to get it from them? Their site says, "wait and we will contact you".

    I'd especially like to know as their DSL service has been getting worse and worse, with several disconnections per day and at least five mins per time getting it rebooted...


  • Registered Users, Registered Users 2 Posts: 2,711 ✭✭✭fat-tony


    @Buzkashi - answered your pm


  • Registered Users, Registered Users 2 Posts: 7,612 ✭✭✭eigrod


    Buzkashi wrote: »
    I'd especially like to know as their DSL service has been getting worse and worse, with several disconnections per day and at least five mins per time getting it rebooted...

    Which has been happening to me for 2 months now and my kids say many of their friends in the area are experiencing the same. Several phone calls, emails and site visits later, the problem persists. They insist there is no known problem in the area though :rolleyes:


  • Registered Users Posts: 502 ✭✭✭nerrad1983


    Got connected to this today in Newtown, very happy with it so far

    Speedtest was showing 47mbps for downloading and 12mbps uploading

    I tested it out earlier and it downloaded 1.3gb in under 3 minutes


  • Registered Users Posts: 34 gorehoundess


    Buzkashi wrote: »
    @fat-tony, I'm with VF in Rathdown Park about 300m from the entrance. No word from them on when fibre is available. What was the procedure you followed to get it from them? Their site says, "wait and we will contact you".

    I'd especially like to know as their DSL service has been getting worse and worse, with several disconnections per day and at least five mins per time getting it rebooted...

    The speeds on dsl seem to get much worse as they're installing the efibre in the area. I'm waiting for connection and my normal .5 Mb has gone down to .24Mb wireless and .33 Mb wired. Didn't think it could get much worse but it sure has!
    :mad:


  • Registered Users, Registered Users 2 Posts: 2,711 ✭✭✭fat-tony


    I must say that my own ADSL service (8Mb) has been stable and I haven't had any deterioration during the deployment phase of the fibre to the cabinets. The fibre cabinets are separate to the copper cabinets and the optical fibre back to the exchange shouldn't cause any issue with the existing copper bundles. Maybe it's a consequence of some disturbance on individual lines during the running of the optical fibre through the ducts/manholes from the exchange to the cabinets that may have caused issues with ADSL performance? It's a separate path so it shouldn't interfere. I don't know whether there is a loop made between the VDSL and copper cabinet in advance of the VDSL install or whether it only happens when you order fibre on the day when the engineer comes to install your new socket in the hall. Either way, the splitter on the line (in the VDSL cabinet) should isolate your telephone service (and ADSL) all the way from the exchange, from the optical fibre supplying the VDSL service.

    I would image that as more and more people are attached to the VDSL service from a particular bundle of cable from a cabinet, then there would be an increased possibility of crosstalk affecting the remaining ADSL subscribers on that bundle.

    What is eircom / Vodafone saying about the issue when you complain about it? Is there an effect on your voice service?


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  • Registered Users Posts: 304 ✭✭F3


    Got an email from Eircom Yesterday, confirming
    my change over on the 3rd December, Woodlands Greystones


  • Registered Users, Registered Users 2 Posts: 41,104 ✭✭✭✭Annasopra


    Was thinking of going with the tv/phone/internet bundle special offer - has anyone got it in? The one drawback I see is no itv channels

    It was so much easier to blame it on Them. It was bleakly depressing to think that They were Us. If it was Them, then nothing was anyone's fault. If it was us, what did that make Me? After all, I'm one of Us. I must be. I've certainly never thought of myself as one of Them. No one ever thinks of themselves as one of Them. We're always one of Us. It's Them that do the bad things.

    Terry Pratchet



  • Registered Users, Registered Users 2 Posts: 2,343 ✭✭✭red_bairn


    Was thinking of going with the tv/phone/internet bundle special offer - has anyone got it in? The one drawback I see is no itv channels

    What I noticed also and they are not sure if they are getting it in. I asked a rep via the online interactive chat.


  • Registered Users Posts: 45 Quiggers59


    Hi All. I live in Rathdown. Park and have been following the E Fibre roll out programme with interest. I registered my interest with Eircon twice,and had no response.I web chatted with them today,and then spent 23 minutes talking to their sales and tech heads.The responses were unhelpful and useless,they have NO idea as to when we can access E Fibre in Rathdown Park,they cannot even give a date.They refer to "exchange" not being enabled,as if it's the 1970's.I see the cabinet installed at top of park since may,and see cables installed approx September. Any advice as to how I jump start Eircom,their customer service smacks of 1970's Customer service so maybe I should expect no better.Advice please. Thanks Quiggers


  • Registered Users Posts: 304 ✭✭F3


    Get a name and an email address of an Eircom customer service and bombard them daily with email requesting a meeting with supervisors from eircom, request names etc. I did it from a business point of view as I was really struggling with the 8mb speed that pinged terribly. I was pulling my hair out not being able to work from my place of business and eircom had the monopoly and it had started to cost me money.

    What is completely unacceptable is that they cannot tell you 'when' the E fibre is due in your area. If it were due soon, then the contracts would be executed with the contractors and a clear schedule of work defined on an area by area basis.

    get as many people in your area to ring up requesting same as i am sure it is governed on he who shouts loudest etc


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