Glastonbury 2020

Lemsiper · 06-10-2019 9:50am

Got one! Well, 24 out of our 50 groups did.

Alkers · 06-10-2019 9:50am

MadYaker wrote: »

Ha! Delighted for you, that's some dedication.

I wonder why glasto persist with using Seetickets? It clearly isn't up to the task.

Well they get through all the tickets quick enough, it's as much of a lottery as it can be

Seathrun66 · 06-10-2019 9:51am

MadYaker wrote: »

Ha! Delighted for you, that's some dedication.

I wonder why glasto persist with using Seetickets? It clearly isn't up to the task.

Is it them though, or just the sheer volume of people? 2.4 million registered for tickets, and many with unregistered pals trying for them. People also on multiple devices multiplying the number of attempts to get through so hard to see who would do better.

Kenzothe · 06-10-2019 9:52am

Devestated! Weekend off the drink for nothing!
Anyone any suggestions for a European festival in mid to late June or early july? Preferably somewhere with a beach close by and that won't have Glasto on the tele. Thanks in advance.

MadYaker · 06-10-2019 9:55am

Anyone get a confirmation email yet?? I can't relax until I have the email

mossy464 · 06-10-2019 9:57am

MadYaker wrote: »

Anyone get a confirmation email yet?? I can't relax until I have the email

I got one but once the money is taken from your card id say your safe

Basq · 06-10-2019 10:00am

Furious-Red wrote: »

My friends cousin got through from Saudi Arabia in no time as well, Maybe if you get someone abroad to try might increase the chances or go on your holidays when they go on sale :pac::pac:

It's the second time he's come through for us from Oz..

.. so tried a Melbourne VPN after he said he got them (to help another group) but no luck for me!

Seathrun66 wrote: »

Is it them though, or just the sheer volume of people? 2.4 million registered for tickets, and many with unregistered pals trying for them. People also on multiple devices multiplying the number of attempts to get through so hard to see who would do better.

Yeah, it's exactly this.

I rather the SeeTickets method than the "queue type" muck from other ticket outlets that just seems hugely skewed.

mossy464 wrote: »

I got one but once the money is taken from your card id say your safe

Money came out immediately from account - and I got an email very quickly as the lead booker / payer.

Others will filter through this afternoon.

Poorside · 06-10-2019 10:01am

MadYaker wrote: »

Anyone get a confirmation email yet?? I can't relax until I have the email

Got it about 20 mins after purchase.

Lemsiper · 06-10-2019 10:01am

MadYaker wrote: »

Anyone get a confirmation email yet?? I can't relax until I have the email

Took about 20 mins for mine to arrive.

aka accounts 2010 · 06-10-2019 10:06am

Got 6 tickets.

Absolutely over the moon.

2020 will be my 4th year after 2014, 2017 and 2019.

Still can't believe it.

Seathrun66 · 06-10-2019 10:08am

mossy464 wrote: »

I got one but once the money is taken from your card id say your safe

Is the money not taken automatically, or is there a delay in processing? I've got the confirmation mail and assumed this was after processing.

Basq · 06-10-2019 10:13am

Seathrun66 wrote: »

Is the money not taken automatically, or is there a delay in processing? I've got the confirmation mail and assumed this was after processing.

Well, it's held - so it'll be indicated on your statement now but not taken from your account.

From my A/C (for 6 deposits):

06-10-2019 10:14am

Got in woop

MadYaker · 06-10-2019 10:16am

9 of our 11 groups got tickets.

Toast · 06-10-2019 10:41am

Got our groups sorted. The site was very responsive for me throughout. Whenever I pressed refresh I got the waiting message until I got through.

I have been in the situation where you get nothing at all before and it is very bizarre. This sort of technical lark is (sort of) my field and I've looked at it before and here is my best suggestion of what is going on (but still just a guess as this is way beyond the scale I'd know).

I believe there are at least three layers of load balancers. A DNS level load balancer at the very beginning that spreads request to 5 servers with a low TTL so they can remove and add more if they need (never seen them do this though other than the time they typoed the IP address).

There is a network load balancer that gets you to the holding page. This is designed to hold sessions of people who've gotten through to avoid timeouts in the middle of a transaction.

Then there is an application load balancer that hands out a unique cookie that lets you get to the booking page. Once you get this cookie you can refresh multiple times and still get the ticket ordering page.

If you are getting the blank page or timeout etc it is likely the network load balancer is full. It is protecting the sessions that are already in flow. It seems if you get in that door there you can consistantly try to get through to the next level which is to get to the actual booking page. If you don't get past the network load balancer you are already fighting a losing battle as you are waiting for it to decide some previous connections are now stale (people in the network load balancer need to leave for whatever reason).

There is no traditional "queue". Just two bottlenecks protecting the system from collapsing and every time you refresh depending where you are you may get through to the next level.. but you persist in that next level. If that makes sense.

One thing I noticed when I got into the ticket booking thing is it popped up a cookie warning. If you had an aggressive ad blocker this might be blocked and stop you moving on from the booking page (someone mentioned this happened?). Absolutely ensure all your ad blocking is off just to avoid that one.

I dunno if I'd suggest moving away from Seetickets... "Ticketmaster is a super responsive site on big sales that I feel fairly treated by" no one said ever. I've said before it might be nice if they just did a lottery for all registered people who expressed an interest and randomly sent out the links to book like what was done for the Led Zeppelin reunion a while back... I guess the danger is people would "sell" that privelage.

TenPicnics · 06-10-2019 11:10am

I am one of the lucky few who got through and still can't believe it. First time going, been wanting to all my life.

Was on that holding page from 9am for about 15 minutes, refreshing manually every 5 seconds or so until finally moved to registration details page then payment page. I only had one tab - the seeticket page - open on Safari, if that makes any difference.

For those unlucky this morning, don't give up, there'll be a resale in the spring and there seems to be a separate 50 pairs of tickets lottery which they'll notify by email.

Refresh often was the advice I picked up from here (thank you all) and Glastonbury info page, but don't refresh at the same time it's going through auto refresh.

MadYaker · 06-10-2019 11:13am

From reddit

Honestly after 5 years of never getting a ticket I think it would be easier to just learn how to play music and get on the ****ing line up

Hal3000 · 06-10-2019 11:14am

TenPicnics wrote: »

I am one of the lucky few who got through and still can't believe it. First time going, been wanting to all my life.

Was on that holding page from 9am for about 15 minutes, refreshing manually every 5 seconds or so until finally moved to registration details page then payment page. I only had one tab - the seeticket page - open on Safari, if that makes any difference.

For those unlucky this morning, don't give up, there'll be a resale in the spring and there seems to be a separate 50 pairs of tickets lottery which they'll notify by email.

Refresh often was the advice I picked up from here (thank you all) and Glastonbury info page, but don't refresh at the same time it's going through auto refresh.

Does it not just refresh automatically? I just left it open but didn’t get through. I’ll try again on the resale. Any tips ?

TenPicnics · 06-10-2019 11:20am

Hal3000 wrote: »

Does it not just refresh automatically? I just left it open but didn’t get through. I’ll try again on the resale. Any tips ?

It does refresh automatically but only every 20 seconds. I just followed tips that all seemed to recommend manual refresh more regularly than that, & also not to have multiple tabs open in your browser. At the end of the day it might just be random luck though.

Basq · 06-10-2019 11:20am

Hal3000 wrote: »

Does it not just refresh automatically? I just left it open but didn’t get through. I’ll try again on the resale. Any tips ?

You're better to refresh every so often yourself than wait IMO.

Hal3000 · 06-10-2019 11:22am

Basq wrote: »

You're better to refresh every so often yourself than wait IMO.

Thanks I’ll try that on the resale but doubt there will be many left.

Basq · 06-10-2019 11:23am

Hal3000 wrote: »

Thanks I’ll try that on the resale but doubt there will be many left.

Don't doubt it.. I got resale in 2016.

Chelon · 06-10-2019 11:24am

Toast wrote: »

Got our groups sorted. The site was very responsive for me throughout. Whenever I pressed refresh I got the waiting message until I got through.

I have been in the situation where you get nothing at all before and it is very bizarre. This sort of technical lark is (sort of) my field and I've looked at it before and here is my best suggestion of what is going on (but still just a guess as this is way beyond the scale I'd know).

I believe there are at least three layers of load balancers. A DNS level load balancer at the very beginning that spreads request to 5 servers with a low TTL so they can remove and add more if they need (never seen them do this though other than the time they typoed the IP address).

There is a network load balancer that gets you to the holding page. This is designed to hold sessions of people who've gotten through to avoid timeouts in the middle of a transaction.

Then there is an application load balancer that hands out a unique cookie that lets you get to the booking page. Once you get this cookie you can refresh multiple times and still get the ticket ordering page.

If you are getting the blank page or timeout etc it is likely the network load balancer is full. It is protecting the sessions that are already in flow. It seems if you get in that door there you can consistantly try to get through to the next level which is to get to the actual booking page. If you don't get past the network load balancer you are already fighting a losing battle as you are waiting for it to decide some previous connections are now stale (people in the network load balancer need to leave for whatever reason).

There is no traditional "queue". Just two bottlenecks protecting the system from collapsing and every time you refresh depending where you are you may get through to the next level.. but you persist in that next level. If that makes sense.

One thing I noticed when I got into the ticket booking thing is it popped up a cookie warning. If you had an aggressive ad blocker this might be blocked and stop you moving on from the booking page (someone mentioned this happened?). Absolutely ensure all your ad blocking is off just to avoid that one.

I dunno if I'd suggest moving away from Seetickets... "Ticketmaster is a super responsive site on big sales that I feel fairly treated by" no one said ever. I've said before it might be nice if they just did a lottery for all registered people who expressed an interest and randomly sent out the links to book like what was done for the Led Zeppelin reunion a while back... I guess the danger is people would "sell" that privelage.

That's all interesting stuff, never heard that about the ad blocker before

Chelon · 06-10-2019 11:27am

MadYaker wrote: »

9 of our 11 groups got tickets.

Well done, I'm not crystal clear how the groups thing works.

You had 11 x groups of 6 people?

So 66 different reg numbers?

MadYaker · 06-10-2019 11:37am

Chelon wrote: »

Well done, I'm not crystal clear how the groups thing works.

You had 11 x groups of 6 people?

So 66 different reg numbers?

Yeah. I only knew people in 3 of the groups. Every year our group grows and grows, last year there was only 4 or 5 groups.

We had all 11 groups labelled on a spreadsheet with letters A to K. First everyone tries for their individual groups and when any group is successful they move on to try for the next group down the list. So for example if group A gets tickets then all 6 people in that group start trying for group B and if B gets tickets then you have groups A, B and C all trying for group C and so on until everyone has tickets. When a group gets tickets they marked their group as successful on the spreadsheet so others knew which groups had tickets and which didn't. We had one massive whatsapp group chat with all 66 people in it and then each group had an individual whatsapp group chat as well. All this and still 2 groups didn't manage to get tickets.

Hal3000 · 06-10-2019 11:37am

If anyone knows any groups I’d like to join ? Desperate to go this year...

Toast · 06-10-2019 11:44am

Chelon wrote: »

That's all interesting stuff, never heard that about the ad blocker before

I don't know it was the cause of the problem for the person who mentioned it here but I have had adblockers knock out the cookie confirmation dialogue on other sites in the past and I'd been going mad wondering why the submit button didn't work and then have to disable the adblocker and refresh to continue. Might be the site will work if you don't accept the cookie dialogue here but I wouldn't want to risk it.

MadYaker wrote: »

We had all 11 groups labelled on a spreadsheet with letters A to K. ... We had one massive whatsapp group chat with all 66 people in it and then each group had an individual whatsapp group chat as well.

Wow. We used the same approach but it was only 2 groups (and one whatsapp channel). That is some scale to manage (it was mild chaos even with our 2).

MadYaker · 06-10-2019 11:47am

It was a bit chaotic at times but it works! There were no mess ups with anyone being in 2 groups or anything like that. Some people were freaking out because the payment page was crashing but that's par for the course.

Just got the confirmation email

:D is it too early for a drink??

Toast · 06-10-2019 11:55am

MadYaker wrote: »

It was a bit chaotic at times but it works! There were no mess ups with anyone being in 2 groups or anything like that. Some people were freaking out because the payment page was crashing but that's par for the course.

Just got the confirmation email :D is it too early for a drink??

Haha never.. I was knackered getting up for 9 but the post T-day adrenaline last for hours.. no better way to burn it out. That and war stories...

I got through thinking I was first and filled in my groups details and then got the message that the registrations had been used (someone else had gotten through). Panic as I slammed in the second groups details, accidentally entered someone in twice... accidentally launched the chrome debug .. got a 503... fell back to a second tab I had opened and then whatsapped furiously to the lead booker to get their card details.

Got it in the end but I was very very relieved when they got their confirmation mail and knew I hadn't messed anything more up (I think if your payment is declined you get a chance to fix it during the week but not sure?). The real confirmation is when you see the charge on the card of course.

So when is the Worthy View Sale?

ghostdancer · 06-10-2019 12:03pm

Toast wrote: »

So when is the Worthy View Sale?

end of the month usually. have to pay in full for it at the time, but cancel later if needed.

Chelon · 06-10-2019 12:07pm

MadYaker wrote: »

Yeah. I only knew people in 3 of the groups. Every year our group grows and grows, last year there was only 4 or 5 groups.

We had all 11 groups labelled on a spreadsheet with letters A to K. First everyone tries for their individual groups and when any group is successful they move on to try for the next group down the list. So for example if group A gets tickets then all 6 people in that group start trying for group B and if B gets tickets then you have groups A, B and C all trying for group C and so on until everyone has tickets. When a group gets tickets they marked their group as successful on the spreadsheet so others knew which groups had tickets and which didn't. We had one massive whatsapp group chat with all 66 people in it and then each group had an individual whatsapp group chat as well. All this and still 2 groups didn't manage to get tickets.

Still 9/11 is still a very good result IMO

How did you get to join this setup?

JimmyCorkhill · 06-10-2019 12:12pm

Only message two of us got all morning was This Site Cannot Be Reached, so never managed to even get onto the page where it tells you you are being held and page will refresh every 20 secs.

Many others unable to even reach the site?

MadYaker · 06-10-2019 12:12pm

Chelon wrote: »

Still 9/11 is still a very good result IMO

How did you get to join this setup?

It's just friends of friends of friends all grouping together. Mostly London based I think and a few in Ireland. We spent ages yesterday evening organising all the groups on whatsapp so everyone knew what they were doing.

ghostdancer · 06-10-2019 12:14pm

JimmyCorkhill wrote: »

Only message two of us got all morning was This Site Cannot Be Reached, so never managed to even get onto the page where it tells you you are being held and page will refresh every 20 secs.

Many others unable to even reach the site?

2 out of my 3 devices couldn't reach the site. only my phone was able to get to the waiting page.

Basq · 06-10-2019 12:44pm

ghostdancer wrote: »

2 out of my 3 devices couldn't reach the site. only my phone was able to get to the waiting page.

Funnily enough my phone was the only device that never reached it.

robinph · 06-10-2019 12:56pm

Grrr. Missed out again.

Only one of our groups got tickets, and another was screwed over by two of the people being in another group and having tickets through that which meant as soon as the rest of the group loaded the page they got blocked.

Still gutted about having missed 2019, but going to hit up a friend of a friend who does marshaling and try that. 2020 will be the 50th anniversary and my first Glastonbury was the 25th anniversary. I have to go.

Zardoz · 06-10-2019 1:14pm

Toast wrote: »

Haha never.. I was knackered getting up for 9 but the post T-day adrenaline last for hours.. no better way to burn it out. That and war stories...

9am on a Sunday is a shocking time to put tickets for anything on sale ,especially considering tit will be sold out in 30 minutes.

Why not 2pm or 6pm like the coach sale ?

All to generate hype no doubt.

MadYaker · 06-10-2019 1:17pm

I wish theyd do it at 4am on xmas morning. Id have a better chance at getting tickets!

declanleo · 06-10-2019 1:22pm

Only 2 of our 9 groups got through.on 3 occasions folk got through to put my groups details in only for the site to crash or be sold out. Very disappointed.

Toast · 06-10-2019 1:50pm

robinph wrote: »

Grrr. Missed out again.

Only one of our groups got tickets, and another was screwed over by two of the people being in another group and having tickets through that which meant as soon as the rest of the group loaded the page they got blocked.

Not sure what you are saying here? 2 of the group had already got tickets? If that is the case when you submit you get told people already have tickets bought for them and you just remove them. It is a delay but like a fifteen second delay...

Seathrun66 · 06-10-2019 2:43pm

Toast wrote: »

Not sure what you are saying here? 2 of the group had already got tickets? If that is the case when you submit you get told people already have tickets bought for them and you just remove them. It is a delay but like a fifteen second delay...

Could be a sufficient enough delay to lose you the tickets.

ghostdancer · 06-10-2019 3:12pm

Zardoz wrote: »

9am on a Sunday is a shocking time to put tickets for anything on sale ,especially considering tit will be sold out in 30 minutes.

Why not 2pm or 6pm like the coach sale ?

All to generate hype no doubt.

why would it generate hype at 9am, and not if it was at 2pm/6pm?

at least 9am on Sunday requires a small bit of effort of getting up and organised. pretty much everyone is awake by 2pm/6pm.

Dublinstiofán · 06-10-2019 4:00pm

Got SFA unfortunately. I was trying in Dublin and my mate in London neither of us got past the wait page.

MadYaker · 06-10-2019 5:22pm

Piss poor success rate out of all the people trying here, it’s getting harder every year

Zardoz · 06-10-2019 6:17pm

ghostdancer wrote: »

why would it generate hype at 9am, and not if it was at 2pm/6pm?

at least 9am on Sunday requires a small bit of effort of getting up and organised. pretty much everyone is awake by 2pm/6pm.

So that they can say they were sold out at 9.30am .

Sold out at 2.30pm or 6.30pm doesn't sound as good.

Mrs Shuttleworth · 06-10-2019 6:32pm

It might be worth using a VPN from a distant country for the resale. Punters from Finland, Saudi Arabia and Australia all got through with no access issues.

ghostdancer · 06-10-2019 7:47pm

Zardoz wrote: »

So that they can say they were sold out at 9.30am .

Sold out at 2.30pm or 6.30pm doesn't sound as good.

they'd just say "sold out in 30mins"

Seathrun66 · 06-10-2019 8:34pm

Zardoz wrote: »

9am on a Sunday is a shocking time to put tickets for anything on sale ,especially considering tit will be sold out in 30 minutes.

Why not 2pm or 6pm like the coach sale ?

All to generate hype no doubt.

If ever a festival didn't need hype.....

Seathrun66 · 06-10-2019 8:39pm

MadYaker wrote: »

Piss poor success rate out of all the people trying here, it’s getting harder every year

Definitely getting harder but the rate here is likely above average, or maybe we know what we're doing. 2.4 million registrations and 135,000 tickets means one per 17.77 people. Seems like we've done better than that.

aivilo · 06-10-2019 8:56pm

Managed to get tickets, this will be my 8th Glastonbury. Hardest year ever to get them. Delighted

Glastonbury 2020

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