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Double PMs on touch

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  • 27-02-2013 1:55pm
    #1
    Sauve
    Registered Users Posts: 22,646 ✭✭✭✭


    For the past few weeks, all pm's I've sent using the touch site have been delivered twice.
    Doesn't seem to be a problem with the few other users I've asked about it.

    Anything I can try to make it stop?
    Thanks :)


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    #2
    Boards.ie: Danny
    Closed Accounts Posts: 3,609 ✭✭✭Boards.ie: Danny


    Please drop me a PM from the touch site for testing purposes.

    Danny


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    #3
    Boards.ie: Danny
    Closed Accounts Posts: 3,609 ✭✭✭Boards.ie: Danny


    Of course it would happen that I only received a single PM from you :pac:

    Next time it happens please drop this thread an update with the time and recipient name and we can look into the logs to see what's happening. I'm going to mark this as resolved until your update but I'll leave the thread open.

    Thanks for the bug report

    Danny


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    #4
    Sauve
    Registered Users Posts: 22,646 ✭✭✭✭Sauve


    Got one :D

    Sent to anncoates at 17:51

    Don't know if it makes a difference, but it seems to happen when I send a reply to a pm, rather than when I initiate a conversation.

    Thanks.


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    #5
    Boards.ie: Danny
    Closed Accounts Posts: 3,609 ✭✭✭Boards.ie: Danny


    It's late so I don't feel like logging in to check the logs which I'll do tomorrow, but let's test out your theory. I replied to your earlier PM, so drop me a response back and we'll see if I get it twice

    Danny


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    #6
    Boards.ie: Danny
    Closed Accounts Posts: 3,609 ✭✭✭Boards.ie: Danny


    Considering a recent PM from this morning I'm going to take it this is still happening?

    Having looked into this it appears to be a problem with your phone, as such I'm marking this as not a bug. I've dropped you a PM with some details I found from the server logs and a suggestion on how to resolve it.

    Thanks for the bug report

    Danny


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