Amazon Echo Dot 6.34GBP (22GBP with 15.66GBP cashback)

Muahahaha · 10-12-2019 1:39am

AFAIK the £5 membership fee was annual, not monthly as I downgraded on it just now before the opportunity to do so was gone on the 28th Dec. I clicked into the my dashboard section of the site and 'Estimate Payable' it says 55p will be paid in 6 weeks with 'Status' as Confirmed and for the £15 it says n/a and status as pending.

Mickeroo · 10-12-2019 11:52am

My £15 has reverted to pending after being confirmed for a while too.

Nyum Nyum · 10-12-2019 3:00pm

Mickeroo wrote: »

My £15 has reverted to pending after being confirmed for a while too.

Same here. I've not opened my Echo Dot yet. If this deal falls through then I'll send it back.

cletus · 10-12-2019 4:41pm

So, I've sent an email requesting clarification about this. Customer service turnaround is about 48 hours according to the website.

I'll post the outcome here

cletus · 11-12-2019 3:55pm

Reply from customer service

TopCashback 11.12.2019

Hello there,

I hope you're well.

I can see this is now tracking correctly.

New member deals should go payable 30 days after the purchase date.

If you have any questions then do get back in contact.

Kind regards,
Paige

I've asked for further clarification of "tracking correctly", as the money is still pending

cletus · 13-12-2019 3:05pm

TopCashback13.12.2019

Hey Gavin

Thanks for getting back to us

Your cashback is tracking as it should be on your account , this is now confirmed and will become payable 30 days from the purchase date,

I hope this helps if you have any further questions please get in touch,

Best Wishes
Dean

Latest response. Guess I'll just wait till the 30 days are up

Nyum Nyum · 13-12-2019 4:40pm

cletus wrote: »

Latest response. Guess I'll just wait till the 30 days are up

Thanks for all of your efforts Cletus

Muahahaha · 15-12-2019 5:51pm

Thanks for posting Cletus. See yis all around the 28th :pac:

TheDriver · 15-12-2019 8:53pm

Conveniently one day later than my last free day on premium.

This is it · 15-12-2019 9:24pm

TheDriver wrote: »

Conveniently one day later than my last free day on premium.

You can disable that any time, I've already done it.

TheDriver · 15-12-2019 9:41pm

As did I but I suspect they're relying on people not doing that and conveniently credit is there to take.

This is it · 15-12-2019 10:00pm

TheDriver wrote: »

As did I but I suspect they're relying on people not doing that and conveniently credit is there to take.

Ah, apologies, I thought you were suggesting that a premium account was required.

Yes, one would wonder alright. Though I think it's only £5?

TheDriver · 15-12-2019 10:19pm

This is it wrote: »

Ah, apologies, I thought you were suggesting that a premium account was required.

Yes, one would wonder alright. Though I think it's only £5?

No bother. It's only a fiver but it could conveniently catch a lot of people from the mirror offer

Mickeroo · 17-12-2019 12:03pm

The £15 has moved back from Pending to Confirmed on mine. And so the dance continues.

This is it · 17-12-2019 12:17pm

Mickeroo wrote: »

The £15 has moved back from Pending to Confirmed on mine. And so the dance continues.

Same.

ColdTurkey · 17-12-2019 2:47pm

Link to downgrade account

https://www.topcashback.co.uk/account/membership

Gerlad · 18-12-2019 1:05am

ColdTurkey wrote: »

Link to downgrade account

https://www.topcashback.co.uk/account/membership

“If you downgrade, any cashback you’ve already earned will be updated to Classic cashback rate“

Nyum Nyum · 27-12-2019 6:18pm

Anyone had their cashback yet? 29 days since I ordered. Wonder if you lose out if you downgrade the account?

This is it · 27-12-2019 6:19pm

Mine is still sitting at confirmed.

dinky earnshaw · 27-12-2019 6:55pm

Received an email yesterday saying the money was now payable. Swapped it for an Amazon gift card.
Thanks OP
Ps I downgraded my acc when I ordered.

toby2111 · 27-12-2019 6:58pm

Mine still says pending......

BBMcQ · 27-12-2019 7:04pm

toby2111 wrote: »

Mine still says pending......

Mine too. Ordered on Black Friday and haven’t opened the Echo dot yet! (I had one already).

I can’t open the Alexa app on my iPhone since the latest round of updates 2 weeks ago by Amazon. Their tech support keep telling me to check back in 12-24 hours....

Muahahaha · 27-12-2019 9:58pm

On the dashboard mine is showing-
Pending 0.00
Confirmed 15.55
Payable 0.00

Its all very confusing !

mad m · 27-12-2019 10:23pm

Muahahaha wrote: »

On the dashboard mine is showing-
Pending 0.00
Confirmed 15.55
Payable 0.00

Its all very confusing !

Not really on right hand side of screen it will say cashback explained!

This is it · 27-12-2019 11:05pm

Muahahaha wrote: »

On the dashboard mine is showing-
Pending 0.00
Confirmed 15.55
Payable 0.00

Its all very confusing !

That's the same for me, you can withdraw once it's "Payable".

Gumbo · 28-12-2019 7:40pm

Muahahaha wrote: »

On the dashboard mine is showing-
Pending 0.00
Confirmed 15.55
Payable 0.00

Its all very confusing !

Payable = you can withdraw it.

Muahahaha · 28-12-2019 8:31pm

This is it wrote: »

That's the same for me, you can withdraw once it's "Payable".

Yeah hopefully it becomes Payable in the next few days. I read the Payout page and at least there are stacks of companies you can spend it with.

cletus · 28-12-2019 8:31pm

kceire wrote: »

Payable = you can withdraw it.

I've already posted emails from the company explaining this, doesn't seem to make much difference

noble00 · 28-12-2019 8:43pm

Hi my account says I earned 16 pounds but when I go to payable it’s says I don’t have anything to pay out ,it was confirmed early December that I earned it , do I have to use it on the site. Thanks

cletus · 31-12-2019 1:27am

My money just went payable

ImANoob08 · 31-12-2019 10:19am

Mines jumped back to pending from confirmed for the second time ha

TheDriver · 31-12-2019 10:27am

Mine payable too

This is it · 31-12-2019 10:46am

Payable last night, went to cash out and now it's pending again ffs

barry75 · 31-12-2019 11:54am

Mine is gone back from confirmed to pending now

Mickeroo · 31-12-2019 11:56am

barry75 wrote: »

Mine is gone back from confirmed to pending now

Same as that. This has been quite the roller-coaster.

TheDriver · 31-12-2019 12:29pm

Mine was confirmed so I put it into the rewards wallet to buy an amazon credit. Says paid and awaiting the voucher

Gerlad · 31-12-2019 12:53pm

Mine gone back to Pending

RoYoBo · 31-12-2019 6:29pm

Back to Pending again here too - half of my earnings became Payable yesterday, so I opted to leave it until it all became payable. Not even at the Confirmed stage now.

I imagine the safest thing to do is grab a voucher as soon as it shows to be payable. Not particularly keen on the way they do things - seems like they're hoping you'll give up and forget about your earnings.

TheDriver · 31-12-2019 7:48pm

Received Amazon gift card and loaded it onto my amazon account.

Muahahaha · 31-12-2019 7:56pm

Im back into the Pending dog house too, this is quite the merry dance. Have got good use out the the Dot so at least theres that.

cletus · 05-01-2020 4:46pm

The saga continues. I reverted back to pending, so I emailed and asked for clarification. I received a response apologising that the payment didn't track properly, but that they had manually set it to payable for me.

I've added my PayPal account to payout to, and now I've to wait 72 hours before I can do that, as it's a newly added account

This is it · 05-01-2020 4:53pm

cletus wrote: »

The saga continues. I reverted back to pending, so I emailed and asked for clarification. I received a response apologising that the payment didn't track properly, but that they had manually set it to payable for me.

I've added my PayPal account to payout to, and now I've to wait 72 hours before I can do that, as it's a newly added account

I sent them a message via their contact page today. Mine is back to confirmed but not payable. Will let ye know

06-01-2020 3:02pm

I added my Revolut UK account details to be ready. Mine also went to payable and then back to confirmed last week.

Gumbo · 06-01-2020 4:15pm

Just sent them a message now as mine still sitting at conformed.

Gerlad · 08-01-2020 9:12pm

Logged a ticket that first of all got a generic response and then a follow up one that took 5 days to reply. Was told amount will become payable on 20th January. I’d say they’re hoping people just give up and forget.

Muahahaha · 09-01-2020 10:53pm

Gerlad wrote: »

Logged a ticket that first of all got a generic response and then a follow up one that took 5 days to reply. Was told amount will become payable on 20th January. I’d say they’re hoping people just give up and forget.

It certainly feels that way ! I know I would have likely forgotten about it over Christmas except for having this thread reminding me

shocksy · 09-01-2020 10:58pm

They're obviously a joke of a setup and I certainly won't be using any of their links or their website again. They're clearly a shady outfit.

cletus · 10-01-2020 12:58am

Just to balance the last post, my money was payable 72 hours after setting up PayPal, my money way transferred. 24 hours after that it was showing up on PayPal. I currently have an extra £15.55 in the account.

It was certainly a rollercoaster, but worked out in the end. I wonder did they get hit much harder than they expected on this deal

yabadabado · 10-01-2020 3:18am

shocksy wrote: »

They're obviously a joke of a setup and I certainly won't be using any of their links or their website again. They're clearly a shady outfit.

If I'd only used them for this deal I'd be in total agreement but have used them twice since and it's worked perfectly.

I'm still getting confirmation on mine.

deegs · 10-01-2020 9:05am

Weird... I can't set up a payment method as the page says "You don't currently have any payable cashback to payout from your TopCashback account."
My cash is confirmed but not payable

Amazon Echo Dot 6.34GBP (22GBP with 15.66GBP cashback)

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