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Whats going on with Permanent TSB online?

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  • 06-07-2020 11:14am
    #1
    Sonic_exyouth
    Registered Users Posts: 538 ✭✭✭


    Just wondering if I am alone here in have *significant* issues with PTSB online.

    Setting up new payees isn't working, logging on mostly fails, payments fail.

    In general, it's been a shocking shambles for nearly a month.

    Is this covid related awfulness, or
    is there something else at play, or
    is it just my laptop/Phone/Tablet, etc ?


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    #2
    divocsolutions
    Registered Users Posts: 12 ✭divocsolutions


    Sonic_exyouth wrote: »
    Just wondering if I am alone here in have *significant* issues with PTSB online.

    Setting up new payees isn't working, logging on mostly fails, payments fail.

    In general, it's been a shocking shambles for nearly a month.

    Is this covid related awfulness, or
    is there something else at play, or
    is it just my laptop/Phone/Tablet, etc ?

    Yes, issues are happening for over a month. Sometimes it logs you out and says invalid password and we have to reset the password. Very slow too, their IT department must be struggling in this covid situation.


  • Options
    #3
    conor_mc
    Registered Users Posts: 658 ✭✭✭conor_mc


    Same here. Intermittent login failures for about a month but seemingly fixed a couple of weeks back., iPhone app wouldn’t open properly last week, delete and reinstall sorted it. Set up accounts on Revolut app with open banking, failed refreshes after a day or two, again deleted but can’t re-add them - looks like their API is non-responsive.

    Not a great look....


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