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Clamped unfairly and missed flight as a result .. what recourse to I have?

13»

Comments

  • #62
    Victor
    Registered Users, Registered Users 2 Posts: 78,490 ✭✭✭✭Victor


    Isambard wrote: »
    in retrospect, you could have left the car with them and got a taxi to the airport. (Chances are the clamp would be gone when you return).
    Assuming the clampers didn't spot the error, it's as likely the vehicle would be towed and the OP might have to pay more fees.


  • #63
    OldMrBrennan83
    Closed Accounts Posts: 26,658 ✭✭✭✭OldMrBrennan83


    Victor wrote: »
    Assuming the clampers didn't spot the error, it's as likely the vehicle would be towed and the OP might have to pay more fees.

    Or they indeed remove the clamp and then your car is left there the next day with no parking paid and ready to be legitimately clamped. It was an absolutely preposterous suggestion.


  • #64
    Isambard
    Registered Users, Registered Users 2 Posts: 5,795 ✭✭✭Isambard


    oh calm down.


  • #65
    OldMrBrennan83
    Closed Accounts Posts: 26,658 ✭✭✭✭OldMrBrennan83


    Isambard wrote: »
    oh calm down.

    Yeah stupid suggestions are way better.


  • #66
    Crock Rock
    Closed Accounts Posts: 616 ✭✭✭Crock Rock


    Hi all.
    The initial appeal was rejected and I was told to go to the second "independent" appeals route. I did, and paid over €20 for it, I successfully got my money back, less the appeals fee. They were initially only offering half of it back.


    My manager said she won't let this go, she said she'll push tooth and nail to hammer them clampers for every conceivable expense she can to teach them a lesson. Missed flight, paid for (but unused) accommodation, lost company time (96 hours of it), her time wasted chasing it up, etc.


    I'll keep you all posted.


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  • #67
    Shelflife
    Registered Users, Registered Users 2 Posts: 3,075 ✭✭✭Shelflife


    On what basis was your initial appeal denied ?

    Clamping company clearly in the wrong from the start, refuse to unclamp without you paying and then refuse your appeal !!

    I really hope your company go through them for a shortcut, Id love to be the judge with that case before me !


  • #68
    m5ex9oqjawdg2i
    Closed Accounts Posts: 11,221 ✭✭✭✭m5ex9oqjawdg2i


    Crock Rock wrote: »
    Hi all.
    The initial appeal was rejected and I was told to go to the second "independent" appeals route. I did, and paid over €20 for it, I successfully got my money back, less the appeals fee. They were initially only offering half of it back.


    My manager said she won't let this go, she said she'll push tooth and nail to hammer them clampers for every conceivable expense she can to teach them a lesson. Missed flight, paid for (but unused) accommodation, lost company time (96 hours of it), her time wasted chasing it up, etc.


    I'll keep you all posted.

    I can't even... WTF planet are these bottom feeders living on? The audacity of them to deny your appeal, especially as this was the advice given by one of their phone monkeys. Then they literally slap you in the face with a rotten fish and tell you they are only giving you half back? What was the reason for that? Admin costs or some nonsense?

    For the love of god, tell me you got the €20 "independent" appeal fee back also? WTF is an independent appeal anyway?

    Get a solicitor and take these cowboys to the cleaners. Your story might be worth a few bob too, although clamper hunting season has passed I believe.


  • #69
    Crock Rock
    Closed Accounts Posts: 616 ✭✭✭Crock Rock


    Gannon Chubby Jumper wrote: »
    I can't even... WTF planet are these bottom feeders living on? The audacity of them to deny your appeal, especially as this was the advice given by one of their phone monkeys. Then they literally slap you in the face with a rotten fish and tell you they are only giving you half back? What was the reason for that? Admin costs or some nonsense?

    For the love of god, tell me you got the €20 "independent" appeal fee back also? WTF is an independent appeal anyway?

    Get a solicitor and take these cowboys to the cleaners. Your story might be worth a few bob too, although clamper hunting season has passed I believe.




    My manger is gripping onto this like a Cavan man on a penny.


    She asked me if I'd give her copies of my phone bill and she's literally circling all and everything ! Texts sent, calls made etc (premium numbers).


    She wants to tare them asunder. She doens't seem to want to let this go. It's great to have good support like this. Shes more adamant thatn I am to tell the truth.


  • #70
    m5ex9oqjawdg2i
    Closed Accounts Posts: 11,221 ✭✭✭✭m5ex9oqjawdg2i


    Crock Rock wrote: »
    My manger is gripping onto this like a Cavan man on a penny.


    She asked me if I'd give her copies of my phone bill and she's literally circling all and everything ! Texts sent, calls made etc (premium numbers).


    She wants to tare them asunder. She doens't seem to want to let this go. It's great to have good support like this. Shes more adamant thatn I am to tell the truth.

    Christ! The phone calls are premium? How much did they cost if you don't mind? I am no lawyer,, but maybe ask in the legal forum for some advice. Were you on company time? Maybe you can't take any legal action of your own. I am not sure, have no idea sorry.

    Sure is good to have a manager like that alright, I hope she does everything in her power to seek justice.


  • #71
    sportsfan90
    Registered Users, Registered Users 2 Posts: 641 ✭✭✭sportsfan90


    I sometimes find myself standing up for clampers when peoples throw out lazy remarks like calling them all vultures etc. Unfortunately they're sometimes a necessary evil to deter people from parking their car wherever the hell the like.

    But they're behaving terribly in this instance and I hope you they're made pay up for every last cent. Yes mistakes can happen but they could at least hold their hands up, apologise and rectify their mistake asap. Also fair play to your boss for backing you up to such an extent.


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