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Flight day change - EU261 compensation?

  • 24-09-2020 7:09pm
    #1
    Morby
    Registered Users, Registered Users 2 Posts: 531 ✭✭✭


    I have just received an email informing me that my flight date has been changed and has been brought forward by a day.

    Unfortunately the new date does not suit.

    I note in the email they sent documentation with regards to EU261 compensation is "delayed" by more than by 2 hours.

    In my case the flight has been brought forward, but not delayed yet still causes an inconvenience.

    They next available flight which would be more suitable would be 48hrs later.

    If I was to change my flight to one 48hrs later as it's more suitable time wise, would I still be entitled to claim compensation under EU261 due to the disruption of the original flight?

    First time dealing with all of this so any feedback would be much appreciated, thanks.


Comments

  • #2
    EverythingGood
    Registered Users, Registered Users 2 Posts: 2,003 ✭✭✭EverythingGood


    No, as they'll cite exceptional circumstances


  • #3
    goingnowhere
    Registered Users, Registered Users 2 Posts: 4,210 ✭✭✭goingnowhere


    If the flight is more than 14 days away, straight refund in full is an option. You can call up and indicate which flight you want to change to and there should be no charge

    If less than 14 days notice then EC261 compensation comes into play, but the airlines are being crafty and avoiding making changes within 14 days.


    The 'exceptional circumstances' line while valid earlier is not going to stand up as COVID is not a surprise. As the airline is willing to fly to the same destination the day before or a day earlier the 'exceptional circumstance' that the country has closed its borders etc cannot be claimed.

    'exceptional circumstances' too few people traveling is not legally defensible


  • #4
    SSLil
    Registered Users Posts: 88 ✭✭SSLil


    My flight time was changed from an early morning to a late evening flight. It didn't suit me so I requested a refund. It was with Ryanair. I went through the app and although it kept saying that it wasn't eligible for a refund, I kept trying and it went through. I got my refund last week.


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