48.ie - Was 7.99/month - 100 GB, all calls, all texts, 10 GB EU data - [Now 10.99]

Kirby2k07 · 16-05-2020 3:59pm

Has anyone had issues porting their number across?

I was with Three on bill pay with contract finished phone unlocked, and every time I try to port it i get the same email "There's been a problem moving your number. You'll need to check you've selected the right account type."

It's weird the first window is "Enter the mobile number you want to move over to 48" followed by the security code and then the window "enter your account number". I presume this account number is my Three account number, which is 9 digits long. However the box requires 10 digits? This didn't work. Added a zero at the front, then the back, both didn't work. Then just reentered my phone number in the account number section as that's 10 digits long. Also didn't work.

Anyone have any similar issues or can help me out? Cheers!

MOH · 17-05-2020 3:35pm

MOH wrote: »

This is ridiculous. It keeps telling me I can't order a SIM because I'm outside Ireland.

I've tried on:
- via broadband
- via broadband with Irish VPN
- mobile on wifi
- mobile (on Three!)

And in incognito mode on all of them.

Is their site just knackered? This isn't very confidence inspiring

Got a reply from 48 customer service, reasonably quickly in fairness.

Except they just told me to try another browser or another computer.
Despite me telling them in the original mail I'd already tried multiple devices and browsers. Guess I'll be going elsewhere

Setanter · 17-05-2020 4:22pm

MOH wrote: »

Got a reply from 48 customer service, reasonably quickly in fairness.

Except they just told me to try another browser or another computer.
Despite me telling them in the original mail I'd already tried multiple devices and browsers. Guess I'll be going elsewhere

This was happening to me also.
For me, turned off the VPN (which was set to Ireland, should not have mattered), then closed all browsers, opened Chrome incognito. Finally there was peace.

Quackster · 17-05-2020 5:41pm

MOH wrote: »

Got a reply from 48 customer service, reasonably quickly in fairness.

Except they just told me to try another browser or another computer.
Despite me telling them in the original mail I'd already tried multiple devices and browsers. Guess I'll be going elsewhere

I've an unused SIM surplus to requirements. If you want to PM me your address, I can stick it in the post.

Daibheid · 17-05-2020 9:12pm

MOH wrote: »

Got a reply from 48 customer service, reasonably quickly in fairness.

Except they just told me to try another browser or another computer.
Despite me telling them in the original mail I'd already tried multiple devices and browsers. Guess I'll be going elsewhere

You'll get exactly the same level of response when you look for service support on coverage issues.
They don't read or care about what you tell them and just hit you with boilerplate responses and then nothing.
You have been warned!

FFVII · 17-05-2020 10:57pm

Daibheid wrote: »

You'll get exactly the same level of response when you look for service support on coverage issues.
They don't read or care about what you tell them and just hit you with boilerplate responses and then nothing.
You have been warned!

No better lad than myself to stick it to all comers but I've been with 48 for donkeys years, very, very rare ive needed to contact them as their site plus searchable community answers everything but couldn't fault their support myself.

I shouldn't say this as all ye GOMO can f#ck off and not be swamping my 48 but anywho.

Rodney Bathgate · 17-05-2020 11:04pm

I have had to contact 48 twice in 2.5 years, both times the issue (one my fault not reading up on roaming, the other an issue with porting) was resolved quickly between chat and them calling me re the porting issue.

MOH · 18-05-2020 11:24am

Setanter wrote: »

This was happening to me also.
For me, turned off the VPN (which was set to Ireland, should not have mattered), then closed all browsers, opened Chrome incognito. Finally there was peace.

Cheers. I just got it to work in IE. With the Irish VPN on. Fairly sure I'd tried Chrome incognito last week. Still says I'm abroad in Brave, even after deleting all local storage.
I say "work" - I got as far as entering my address and I've had an animated 48 logo for the last 5 minutes, so no idea if I've ordered a SIM or not.

Quackster wrote: »

I've an unused SIM surplus to requirements. If you want to PM me your address, I can stick it in the post.

Hey, really appreciate the offer, thanks a million.
But if I'm having this hassle just trying to get a SIM off them it's not worth the hassle.

orm0nd · 18-05-2020 12:48pm

MOH wrote: »

Cheers. I just got it to work in IE. With the Irish VPN on. Fairly sure I'd tried Chrome incognito last week. Still says I'm abroad in Brave, even after deleting all local storage.
I say "work" - I got as far as entering my address and I've had an animated 48 logo for the last 5 minutes, so no idea if I've ordered a SIM or not.

Hey, really appreciate the offer, thanks a million.
But if I'm having this hassle just trying to get a SIM off them it's not worth the hassle.

The site is under going maintenance this morning may not be working properly.

Kirby2k07 · 18-05-2020 10:52pm

After the maintenance my sim finally swapped over. Realized their "4G" is actually LTE..what's the deal with that? Also would have assumed personal hotspot would be a given in 2020, but doesn't appear to be working at all?

I guess its vodafone in a month for me...

Rodney Bathgate · 18-05-2020 10:53pm

Personal hotspot works fine for me.

Kirby2k07 · 19-05-2020 10:36am

Rodney Bathgate wrote: »

Personal hotspot works fine for me.

Can I ask how? On an iPhone, I went into cellular settings, selected “set up personal hotspot” and a pop-up tells me “to enable personal hotspot on this account, contact Carrier” .. I don’t remember it being this hard with Three

okidoki987 · 19-05-2020 12:31pm

Kirby2k07 wrote: »

Can I ask how? On an iPhone, I went into cellular settings, selected “set up personal hotspot” and a pop-up tells me “to enable personal hotspot on this account, contact Carrier” .. I don’t remember it being this hard with Three

I had the exact same problem with an IPhone and Virgin Mobile, worked on a Nokia with no problems though.

Rodney Bathgate · 19-05-2020 11:28pm

Kirby2k07 wrote: »

Can I ask how? On an iPhone, I went into cellular settings, selected “set up personal hotspot” and a pop-up tells me “to enable personal hotspot on this account, contact Carrier” .. I don’t remember it being this hard with Three

Worked out of the box for me. Mobile Data > Personal Hotspot > APN set to 48months.liffeytelecom.com

FFVII · 20-05-2020 8:00am

Kirby2k07 wrote: »

Can I ask how? On an iPhone, I went into cellular settings, selected “set up personal hotspot” and a pop-up tells me “to enable personal hotspot on this account, contact Carrier” .. I don’t remember it being this hard with Three

Spend one quarter the money next time and buy a proper phone

rizzee · 20-05-2020 10:11am

FFVII wrote: »

Spend one quarter the money next time and buy a proper phone

:rolleyes:

.E_C_K_S. · 20-05-2020 10:50am

Initially struggled to get any connection when setting up my sim. Used the following link to ensure I had the correct settings and everything worked as expected:

http://48months.tweakker.com/choose

rizzee · 23-05-2020 2:26pm

Just tested 48 sim with the free 1gb and suprised it's killing Vodafone in download and upload speeds around the house. That may be good enough for me.

Does it support 2 factor authorisation messages? Just asking as I signed up to Virgin 10 euro unlimited deal this morning but am in the process of cancelling as I didn't realise they don't support 2FA messages from banks etc. This would be a deal breaker for me as I use them every day

Edit- also same as above hot spot doesn't work on my iPhone 11, it says contact carrier. Will look into that but no big deal, have a work phone with unlimited Vodafone usage and hot-spot is fine.

Edit2 - found answer to 2fa and appears it works

great news.

Will wait til my VF credit expires

rizzee · 25-05-2020 7:52pm

Rodney Bathgate wrote: »

Worked out of the box for me. Mobile Data > Personal Hotspot > APN set to 48months.liffeytelecom.com

I found another way (iphone 11 on iOS 13.5) there and it's after getting rid of ask the carrier message.

Settings - mobile data - mobile data network - scroll down to personal hotspot and insert attached settings

Apn: 48months.liffeytelecom.com
Username: admin
Password: password

Works 100% for me now and I'm still testing with the 1gb free. Agents online were quick to respond regarding the 2nd month free membership for referral (misses is going to sign up too, handy) and confirmed 2FA bank messages etc are not blocked by them. Good experience so far. Will be porting tomorrow.

StupidLikeAFox · 26-05-2020 3:23pm

For those who switched from GoMo - I tried to move twice today but keep getting this message:

There's been a problem moving your number. You'll need to check you've selected the right account type. For example, have you put in 'prepay unregistered' where it's meant to be 'prepay registered'? If so, you can go back and enter the correct details on the move your number page

On the port page I have an option for Prepay, Billpay and Business/Family. I have tried Prepay and Billpay but neither worked - any ideas?

Another thing I noticed was my Gomo account number was 8 digits but 48 wanted a 10 digit number - I just threw two 0's in front which might not have been the correct option...

rizzee · 26-05-2020 3:26pm

StupidLikeAFox wrote: »

For those who switched from GoMo - I tried to move twice today but keep getting this message:

On the port page I have an option for Prepay, Billpay and Business/Family. I have tried Prepay and Billpay but neither worked - any ideas?

Another thing I noticed was my Gomo account number was 8 digits but 48 wanted a 10 digit number - I just threw two 0's in front which might not have been the correct option...

Have you tried contacting the live chat? Mine initially came up ''Error - Sorry! this msisdn already exists'' but they said to go out of the app and try again and it should work, which it did.

Kirby2k07 · 27-05-2020 11:18am

rizzee wrote: »

I found another way (iphone 11 on iOS 13.5) there and it's after getting rid of ask the carrier message.

Settings - mobile data - mobile data network - scroll down to personal hotspot and insert attached settings

Apn: 48months.liffeytelecom.com
Username: admin
Password: password

Works 100% for me now and I'm still testing with the 1gb free. Agents online were quick to respond regarding the 2nd month free membership for referral (misses is going to sign up too, handy) and confirmed 2FA bank messages etc are not blocked by them. Good experience so far. Will be porting tomorrow.

I did this, same phone, and hotspot can be turned on, my phone can be found by my laptop but once the two connect my laptop is reading "connected, no internet". Then on the actual iphone while I have data, 48 prevents me from switching on my wifi while connecting to hotspot. Does the same thing happen to you?
When I was with Three, iphone wifi had to be switched on along with data in order for the hotspot to work.....

kneemos · 29-05-2020 3:45pm

Still not got a sim. Any point ordering again?

rizzee · 29-05-2020 3:49pm

kneemos wrote: »

Still not got a sim. Any point ordering again?

I ordered 5 on Monday. Came today.

rizzee · 02-06-2020 5:49pm

Anyone else's data not working??Just noticed it the last 30 mins or so. Won't load any sites etc. Had to swap to wifi

FFVII · 02-06-2020 6:14pm

rizzee wrote: »

Anyone else's data not working??Just noticed it the last 30 mins or so. Won't load any sites etc. Had to swap to wifi

Fine here.

Only time it went down in years was that time someone cut the fibre optic by accident.

rizzee · 02-06-2020 6:23pm

FFVII wrote: »

Fine here.

Only time it went down in years was that time someone cut the fibre optic by accident.

Was onto the live chat. After a few minutes and trying different options I had to turn on airplane mode then turn it off and it worked. Strange one!

xtal191 · 01-07-2020 4:51pm

I think I'm finally done with 3 and thinking of moving to 48, hopefully the 40gb will do me. Do 2fa texts 100% work with these?

donnyvegas · 01-07-2020 6:50pm

Switched yesterday. Decent speeds.

Rodney Bathgate · 01-07-2020 6:51pm

xtal191 wrote: »

I think I'm finally done with 3 and thinking of moving to 48, hopefully the 40gb will do me. Do 2fa texts 100% work with these?

Yes

bigboss1986 · 02-07-2020 12:00am

What he said .I bought new phone and I had to set up mobile banks,revolut,amazon,skrill etc.All codes/texts came in fine within seconds.Also speed has improved where I live compare to Vodafone so for 10euro thats the best deal you can get if you have good coverage

Rodney Bathgate · 02-07-2020 12:10am

I have used at least half a dozen SMS based 2FA systems with them, between banking and other IT systems. Never any issues.

castle2012 · 02-07-2020 10:54pm

Ordered a sim today. Seems like a really good deal plus it's pre-pay which means it's will stay €9.99.I was on the Go Mo €9.99 deal but every month there was hidden extra charges.

Bikerman2019 · 03-07-2020 12:01am

castle2012 wrote: »

Ordered a sim today. Seems like a really good deal plus it's pre-pay which means it's will stay €9.99.I was on the Go Mo €9.99 deal but every month there was hidden extra charges.

What hidden extra charge?

castle2012 · 03-07-2020 9:34am

Bikerman2019 wrote: »

What hidden extra charge?

I was getting charged 30 cent for every mms, while I taught I was sending a text message. Apparently its common if your texting from android to iPhone.
Also I was charged on a ferry for using data, That's the negative with a bill I suppose. I had taught it was capped at €9.99.
Anyway I won't have to worry here as its pre-pay.
Ordered a sim card, I'll let the board know how I get on.

AhhHere · 03-07-2020 9:49am

Bikerman2019 wrote: »

What hidden extra charge?

there's a connection fee of €12.99 too. So you're essentially paying twice the first month.

Really happy with 48. SIMs are free to order and I was able to test my connection with the free GB they offer. I've a dual sim phone and find it really handy to keep work/personal call seperate.

Bikerman2019 · 03-07-2020 10:16am

castle2012 wrote: »

I was getting charged 30 cent for every mms, while I taught I was sending a text message. Apparently its common if your texting from android to iPhone.
Also I was charged on a ferry for using data, That's the negative with a bill I suppose. I had taught it was capped at €9.99.
Anyway I won't have to worry here as its pre-pay.
Ordered a sim card, I'll let the board know how I get on.

I think you are wrong there.
Mms are still not included
https://48.ie/charges/other-call-charges
As its a prepay phone, it either won't go, or you end up in a neg balance, so it's hardly an unexpected charge. And as for the activation fee, that's just the current months bill as the sim is live on receipt.
I have 5 of these sims and the only extras so far are International texts by granny.

AhhHere · 03-07-2020 1:41pm

Bikerman2019 wrote: »

I think you are wrong there.
Mms are still not included
https://48.ie/charges/other-call-charges
As its a prepay phone, it either won't go, or you end up in a neg balance, so it's hardly an unexpected charge. And as for the activation fee, that's just the current months bill as the sim is live on receipt.
I have 5 of these sims and the only extras so far are International texts by granny.

Are you taking about gomo or 48? Because all texts are free with 48. Sorry not clear for me in you post

castle2012 · 03-07-2020 1:51pm

Bikerman2019 wrote: »

I think you are wrong there.
Mms are still not included
https://48.ie/charges/other-call-charges
As its a prepay phone, it either won't go, or you end up in a neg balance, so it's hardly an unexpected charge. And as for the activation fee, that's just the current months bill as the sim is live on receipt.
I have 5 of these sims and the only extras so far are International texts by granny.

Well good for you. But think I'm right. I will only have to pay €9.99 with 48 as its credit not a bill.

kneemos · 03-07-2020 1:59pm

castle2012 wrote: »

Well good for you. But think I'm right. I will only have to pay €9.99 with 48 as its credit not a bill.

You'll have to buy extra credit if you want to use services outside what's covered for the tenner. Don't really see the difference.

castle2012 · 03-07-2020 2:02pm

kneemos wrote: »

You'll have to buy extra credit if you want to use services outside what's covered for the tenner. Don't really see the difference.

I won't have to buy any extra credit . I won't need to add credit as it won't send and then I can send a WhatsApp etc. It's a great deal 48. If you like Bill good for you. But €9.99 suits me and I'm sure many others on this board.

Bikerman2019 · 03-07-2020 2:04pm

AhhHere wrote: »

Are you taking about gomo or 48? Because all texts are free with 48. Sorry not clear for me in you post

mms is not classed as a text. It is extra services.

https://48.ie/charges/other-call-charges

MMS is not included in either package. Gomo charges you for it, you need to check what 48 will do.

Bikerman2019 · 03-07-2020 2:05pm

castle2012 wrote: »

I won't have to buy any extra credit . I won't need to add credit as it won't send and then I can send a WhatsApp etc. It's a great deal 48. If you like Bill good for you. But €9.99 suits me and I'm sure many others on this board.

That sounds right. With gomo all irish calls and texts are included, but MMS is neither. If only I could get granny to stop texting international and use WhatsApp, I could save the 7 cent for each.

castle2012 · 03-07-2020 2:06pm

Bikerman2019 wrote: »

That sounds right. With gomo all irish calls and texts are included, but MMS is neither. If only I could get granny to stop texting international and use WhatsApp, I could save the 7 cent for each.

It's 30 cent per mms.

DopeTech · 03-07-2020 2:11pm

castle2012 wrote: »

I was getting charged 30 cent for every mms, while I taught I was sending a text message. Apparently its common if your texting from android to iPhone.
Also I was charged on a ferry for using data, That's the negative with a bill I suppose. I had taught it was capped at €9.99.
Anyway I won't have to worry here as its pre-pay.
Ordered a sim card, I'll let the board know how I get on.

MMS are extra. Android by default changes group SMS to MMS even if it just text. This can be changed in the messages settings.

Maritime charges are charged across all networks too.

Bikerman2019 · 03-07-2020 2:12pm

Look at this link
https://48.ie/charges/other-call-charges

Look under premium services. 48 lists MMS as premium services so they are not in your 9.99 package.

You need to ask them if you are prepaid, what happens if you send one. You think you wont have to pay, if that is correct, fine, but chances are they wont allow you to send it.

When you sign up to a contract of 9.99 for data and calls and texts, you cannot complain if they charge you for extra services. Gomo allows you to send it, but charge you. You need to ask 48 what will they do. Don't think they wont charge you for out of package useage. They will find a way.

And it is not a hidden charge, it is in the terms and conditions you agreed to.

castle2012 · 03-07-2020 2:14pm

DopeTech wrote: »

MMS are extra. Android by default changes group SMS to MMS even if it just text. This can be changed in the messages settings.

Maritime charges are charged across all networks too.

Maritime charges are across all networks. However if you have no credit you don't get service. If you are bill with Go Mo or any other network you will get a nasty large bill. 48 all the way for me, don't have to worry about that

kneemos · 03-07-2020 2:15pm

Bikerman2019 wrote: »

Look at this link
https://48.ie/charges/other-call-charges

Look under premium services. 48 lists MMS as premium services so they are not in your 9.99 package.

You need to ask them if you are prepaid, what happens if you send one. You think you wont have to pay, if that is correct, fine, but chances are they wont allow you to send it.

When you sign up to a contract of 9.99 for data and calls and texts, you cannot complain if they charge you for extra services. Gomo allows you to send it, but charge you. You need to ask 48 what will they do. Don't think they wont charge you for out of package useage. They will find a way.

And it is not a hidden charge, it is in the terms and conditions you agreed to.

It's 30c for mms.

Bikerman2019 · 03-07-2020 2:18pm

kneemos wrote: »

It's 30c for mms.

I know. 30c for MMS and Gomo charges me 7c for international texts.

kneemos · 03-07-2020 2:23pm

Bikerman2019 wrote: »

I know. 30c for MMS and Gomo charges me 7c for international texts.

Granny needs to go.

48.ie - Was 7.99/month - 100 GB, all calls, all texts, 10 GB EU data - [Now 10.99]

Comments