faulty tegral slates

poula1 · 10-07-2015 4:02pm

Terrible Tegral

Slates cupping badly, discoloured slates, porous slates, brittle slates, all on the one roof! Tegral man made (not natural slate) . My own Engineer tells me that they will not last another winter. Rep from Tegral called and took one slate away to carry out tests. 3 weeks later when I contacted the company again they informed me that they could Not carry out a test as the slate contained Aspestos! They then informed me by letter that the roof had Minor problems and "not a cause for concern" Wow!! I am now in the process of stripping the entire roof and will let Solicitors deal with this Company. Stay away from Tegral!!!

Sad to say about an Irish Company in the current climate.

johnr71 · 29-09-2015 4:27pm

Hi,

I am looking for some advice regarding Tegral Slates which are losing their colour.

Like many others it seems, the slates on my house are losing colour they seem to be pealing and curling.
I built the house in 2006 ( direct labour) but the roof now looks like it is 50 years old !!

Can someone tell me how I should begin the process of trying to get Tegral to repair or replace the slates.
Do I contact the building provider who supplied the slates or go directly to Tegral.

Will they send a rep ?

Thanks in advance for your help

y2kkieron · 02-10-2017 9:19pm

Problems with Tegral products seems to be larger than Tegral would like to admit, but admitting liability for a bad or inferior product will be the last thing they will do, my issue arose in may 2016 when I noticed the slates on my garage were loosing colour and pitting as these slates were only 8 years old at the time and Tegral guaranteeing there products for 20 years, I contacted Tegral about the matter, they sent me a form to fill in with all details when built, builders name and particular product and where they were bought and also some photographic images, after filling in all details I forwarded it to Tegral, waited for 2 months no reply, contacted Tegral and they said they never received the form, filled in second form they never got it either, then a third one which they eventually received, I was told I put wrong address on envelope, not possible as I addressed all 3 envelopes with same address and they received the third, waited for Rep to call, eventually called and he told me it was an issue with coating and that Tegral would re-coat at no cost to me, he had to do report and would get notice of re-coating very soon, now its oct 2017 and I am still waiting for Tegral to re-coat my slates, why would Tegral guarantee there products if they cant stand by them if there's an issue. if possible stay away from Tegral products because if there is a problem they will not sort it out.

ab4248 · 23-02-2018 5:42pm

y2kkieron wrote: »

Problems with Tegral products seems to be larger than Tegral would like to admit, but admitting liability for a bad or inferior product will be the last thing they will do, my issue arose in may 2016 when I noticed the slates on my garage were loosing colour and pitting as these slates were only 8 years old at the time and Tegral guaranteeing there products for 20 years, I contacted Tegral about the matter, they sent me a form to fill in with all details when built, builders name and particular product and where they were bought and also some photographic images, after filling in all details I forwarded it to Tegral, waited for 2 months no reply, contacted Tegral and they said they never received the form, filled in second form they never got it either, then a third one which they eventually received, I was told I put wrong address on envelope, not possible as I addressed all 3 envelopes with same address and they received the third, waited for Rep to call, eventually called and he told me it was an issue with coating and that Tegral would re-coat at no cost to me, he had to do report and would get notice of re-coating very soon, now its oct 2017 and I am still waiting for Tegral to re-coat my slates, why would Tegral guarantee there products if they cant stand by them if there's an issue. if possible stay away from Tegral products because if there is a problem they will not sort it out.

I’m just starting this process. My slates are all pitted and eroded. I’ve contacted the building supply company that we bought the slates off. I’m hoping they will find our invoice/ receipt as I can’t find it. We have some slates left over that might be our saving grace. I would not accept a recoating if it was offered as I think this would eventually wear away too. We bought the slates in 2008 as well. How did you get on in the end???

seanog1233 · 27-02-2018 1:13pm

Got Nowhere, ended up replacing the whole roof. Some battens were wet and rotted as the "slate" was porous. Tegral you should be ashamed.!

Constantinople · 12-08-2019 9:44pm

Hi folks
I am a journalist working on a story on this for one of the Sunday papers.
I have spoken to one man already and need some more from around the country to chat to me to show this is a nationwide issue.
I am on -snip- but need to talk to anyone interested ASAP

Constantinople · 12-08-2019 9:52pm

Seems I cannot post my number here so please pm me

tom nort west · 24-08-2019 2:07pm

Hi I am interested in talking to you as I am fighting with them this past 5 years and after collecting alot of information and data on these slates I could do with a bit more help,

dohc turbo2 · 31-08-2019 8:59pm

Had forgotten about this tread till I looked at my slates lately , they came out and did a repaint and replaced about 100 slate for me , looking at my roof now it’s as bad as ever , I seen a neighbour who had same problem same time as me is after getting his coated a second time ,

nunanddun · 12-09-2019 5:57pm

Hi. I have had issues and am now in the middle of a re-occurance...can fill you in. Let me know how to contact you?

Jackot · 21-09-2019 11:09am

I having the same problem as you all can someone pm me could do with some advice on this slate issue. Thanks

Jackot · 21-09-2019 11:23am

I having the same problem as you all can someone pm me could do with some advice on this slate issue. Thanks

RosieandJim · 23-09-2019 9:57am

Hi I am having the same problem, can you contact me pm please

teamddr · 07-11-2019 12:25pm

Hi everyone
I have a tegral trutone plus roof that has been fitted for ten years now but started to break up 5 years ago(there are parts of slate literally falling to the ground off the roof)) and the coating is lifting off in other places. They eventually sent someone to inspect the roof and i got the impression he was looking for some reason that would compromise the warranty. now they are requesting I remove samples from my own roof so they can test them to see if the meet their specification. These are slates that are literally falling apart. considering this roof was more expensive than ordinary tiles I wish i never heard of tegral. The struggle to get them to uphold there warranty continues.

I was wondering if anyone on here would be interested in getting a group going(whats app) and fight them together

rampantbunny · 08-11-2019 10:06am

teamddr wrote: »

Hi everyone
I was wondering if anyone on here would be interested in getting a group going(whats app) and fight them together

Although I don't have Tegral products on my roof I did have an issue with my slates. Issue occurred a few months after install. Neighbor using same product had same issues so it was a batch problem. Company involved paid to re-slate both roofs without resistance, so our experiences were good apart from the inconvenience.

Reading back over the thread all I was thinking about was, why doesn't everyone get together and tackle as a group. The weight in numbers approach. Otherwise it is easy for a company to fob individuals off and bat the issues away.

So +1 on the collaboration suggestion, but I'm not sure if this might contravene the charter (I saw a post previously re. can't use forum for rounding up the troops, although I don't understand why personally).

Jackot · 21-05-2020 3:50am

nunanddun wrote: »

Hi. I have had issues and am now in the middle of a re-occurance...can fill you in. Let me know how to contact you?

-snip- could you call need your help

Jackot · 22-05-2020 7:18pm

Yes please could you message me it’s failing me to message you private

Jackot · 22-05-2020 7:19pm

Yes please nunandun could you private message me it’s failing me to message you private. A

Jackot · 22-05-2020 7:29pm

nunanddun wrote: »

Hi. I have had issues and am now in the middle of a re-occurance...can fill you in. Let me know how to contact you?

Contact me on -snip- thanks would be great.

BryanF · 22-05-2020 7:49pm

hi, welcome to boards. One post is enough. And please don’t post your phone number. Thanks

michaelmchale · 05-07-2020 3:46pm

Just wondering if anyone got the slates replaced. My roof is ten years done and in awful condition colour and holes in the slates, rich caps just falling to bits, what's the best way to mo é forward

07-08-2020 11:35am

I got bounced between builder, their supplier, and finally Tegral.

Been going on 3 years now and still nothing, from them.

247music · 23-05-2021 11:24pm

Ah Tegral... What a joke... Already been through the mill with this company. Slates warping or cupping as I'm told is the technical term and discolouration around the edges of the slates and ridges. Took three years but I came out triumphant.. Or so I thought. Had my complete roof reslated by them, they provided the contractor... And now I find myself back to square one again, slates have started cupping and discolouring again..

Glenda1 · 24-05-2021 8:05am

How did you get Tegral to agree to re roof the house originally?

247music · 24-05-2021 10:39am

Keep after them. Refuse minor offers, get engineers report and then go the legal route. I just refused to accept anything else but a full reslate. At the end of the day once your roof was constructed to specifiction required at the year of construction then the fault is with their product.

Glenda1 · 24-05-2021 10:44am

Got engineers report and have gone the legal route. They have taking a slate to test but they didn't get back to me. Did yours I to court ? Can you pm me I'll give you my no to discuss.

dohc turbo2 · 24-05-2021 11:42am

Waiting for them to come out again , roof gone as bad again , repainting is a waists of time

247music · 24-05-2021 6:40pm

Seems they have rebranded as "Cedral" now.. I hope this is not a way to dodge the poor quality history of the Tegral name and that it might effect any claims against Tegral.

24-05-2021 7:23pm

Glenda1 wrote: »

Got engineers report and have gone the legal route. They have taking a slate to test but they didn't get back to me. Did yours I to court ? Can you pm me I'll give you my no to discuss.

Would you PM the engineer you used? Mine are cuping/warping now

SineadLed · 09-12-2021 12:08pm

We are having the same issue, with our slates curling, its been going on almost 10 years, We have issued proceedings and Tegral are going to fight it. they say the the slates are fitted incorrectly even though the slates at the back of my house are perfect. They are also saying time has run out on us even we started having this issue 4 years after the roof was fitted!! but they have been putting it on the long finger. They offered to paint the roof, however this is not going to flatten the slates. My engineer is saying that the issue is with the slates not the fitting or the ventilation.At a loss as to what to do.