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Ireland Ticket Information Thread

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Comments

  • Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 14,124 Mod ✭✭✭✭pc7


    lotmc wrote: »
    I havent got any response / update / refund. It will be 2 weeks tomorrow since Bruno in FFR advised that he was fixing the bug. Maybe time to send him a reminder - I will send one tomorrow.

    Yeah will do the same, between this one and various different airlines and flights I’m losing track!


  • Registered Users, Registered Users 2 Posts: 216 ✭✭lotmc


    So I sent another email to FFR last night ( to billetterie@ffr.fr and cc'ed to bruno.ajorque@ffr.fr ) and this morning I got the following response:

    Hello,
    Holders of tickets for matches organised by the FFR and postponed as a result of the health crisis linked to the Covid19 epidemic may keep their tickets which will be valid on the new date set for the match(s). for FRANCE IRELAND
    XV de France Men : 09 :00PM au Stade de France October 31 2020 (Saint-Denis-Paris)
    - XV de France woman : October 31 2020 Stadium (Villeneuve d’Ascq, Lille)

    A refund will also be possible via email address remboursement@ffr.fr (informations and requests gathering in first step)f or any person unable to attend the postponed match, the modalities will be specified when the new dates will be announced.
    Other competitions are cancelled
    For other competitions: France Rugby remains at your disposal for the refund at remboursement@ffr.fr. informations and requests gathering in first step
    We thank you for your understanding and your trust.
    Regards,
    Bien cordialement,
    Billetterie Fédération Française de Rugby

    SERVICE CLIENT - FÉDÉRATION FRANÇAISE DE RUGBY
    billetterie@ffr.fr
    09 70 25 22 04


    Looks like they are delaying for as long as they can... This is the first time that they have said that they are at the "informations and requests gathering" stage. Anyway I will send the email to the remboursement@ffr.fr address as well, just to be sure.

    If I hear any more I will update.


  • Closed Accounts Posts: 1,862 ✭✭✭un5byh7sqpd2x0


    I got that exact email on the 6th, which is why I emailed remboursement@ and got the previously outlined procedure.

    All you’ll get from remboursement is the procedure from Bruno asking you to apply on the FFR site.


  • Registered Users, Registered Users 2 Posts: 6,459 ✭✭✭corcaigh07


    Anyone manage to get a refund yet from Stade De France for France V Ireland 6 nations?


  • Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 14,124 Mod ✭✭✭✭pc7


    corcaigh07 wrote: »
    Anyone manage to get a refund yet from Stade De France for France V Ireland 6 nations?


    no emailed again today, no response as yet, hopefully they understood my google translate!


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  • Moderators, Business & Finance Moderators Posts: 6,545 Mod ✭✭✭✭Sheep Shagger


    Lads, just an idea....can you initiate a chargeback with your credit card provider if you are getting ****ed around for the refund?


  • Registered Users, Registered Users 2 Posts: 6,459 ✭✭✭corcaigh07


    Lads, just an idea....can you initiate a chargeback with your credit card provider if you are getting ****ed around for the refund?

    You can definitely start one and I would find it hard to see how French Rugby could defend the chargeback or have the time or effort to do.


  • Moderators, Business & Finance Moderators Posts: 6,545 Mod ✭✭✭✭Sheep Shagger


    corcaigh07 wrote: »
    You can definitely start one and I would find it hard to see how French Rugby could defend the chargeback or have the time or effort to do.

    Got all my flights and a family holidat refunded in full pretty quickly instead of waiting for the merchant to get around to it plus not ****ing around with vouchers.


  • Closed Accounts Posts: 1,862 ✭✭✭un5byh7sqpd2x0


    Have just initiated one, 18 working days is time enough for Bruno to get the finger out.


  • Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 14,124 Mod ✭✭✭✭pc7


    Yeah will do, still waiting on one from AIB for flights, pain waiting in it.


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  • Registered Users, Registered Users 2 Posts: 937 ✭✭✭Kevski


    Just received this from them:

    Hello,

    We inform you that for the moment the refunds have not yet started.

    As you can imagine, the files are numerous and the workload heavy at this unprecedented time.

    The service concerned does its utmost and is fully mobilized.



    Best regards,
    Billetterie Fédération Française de Rugby



    Sounds like utter nonsense. Refunds were issued for the PRO14 final within a couple of days so no reason why the same can’t be done here.


  • Closed Accounts Posts: 1,862 ✭✭✭un5byh7sqpd2x0


    They must not have computers in the FFR and poor Bruno is doing them all manually from home.


  • Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 14,124 Mod ✭✭✭✭pc7


    They must not have computers in the FFR and poor Bruno is doing them all manually from home.


    I sent in the chargeback with AIB, not hopeful as currently waiting 3 months on them to do my Ryanair ones. Lets see who wins, AIB or Bruno!


  • Registered Users, Registered Users 2 Posts: 6,459 ✭✭✭corcaigh07


    I'm not badly stuck for these so gonna wait for an announcement. Bit mad though, currently on paper, this game is going ahead with 80k fans in Paris.


  • Registered Users, Registered Users 2 Posts: 19,085 ✭✭✭✭BonnieSituation


    corcaigh07 wrote: »
    I'm not badly stuck for these so gonna wait for an announcement. Bit mad though, currently on paper, this game is going ahead with 80k fans in Paris.

    Same as yourself. I'm still planning on making the trip over. So there's no panic in offloading tickets to a game that may go ahead and have limited numbers at.


  • Closed Accounts Posts: 1,862 ✭✭✭un5byh7sqpd2x0


    corcaigh07 wrote: »
    I'm not badly stuck for these so gonna wait for an announcement. Bit mad though, currently on paper, this game is going ahead with 80k fans in Paris.

    The announcement was a month ago. Only 5k allowed


  • Registered Users, Registered Users 2 Posts: 6,459 ✭✭✭corcaigh07


    The announcement was a month ago. Only 5k allowed

    Do you have a link for the 5k spectators?


  • Moderators, Business & Finance Moderators Posts: 6,545 Mod ✭✭✭✭Sheep Shagger


    corcaigh07 wrote: »
    Do you have a link for the 5k spectators?

    https://www.google.com/amp/s/uk.france.fr/en/holiday-prep/information-coronavirus-france/amp

    Major festivals, sporting events and gatherings of over 5,000 people are suspended until at least September. Events for up to 5,000 people are permitted in open-air spaces, and in covered spaces subject to fulfilling specific health rules


  • Registered Users, Registered Users 2 Posts: 6,201 ✭✭✭troyzer


    Think I'm going to initiate the charge back now. This is taking the mick.


  • Registered Users, Registered Users 2 Posts: 216 ✭✭lotmc


    Email just received- refund promised within a week or so. Thanks to google translate for the following translation:

    Dear rugby fans,

    Due to the further deterioration of the health situation in France, the public authorities are examining with the organizers the conditions under which large-audience sports events can be organized in Ile-de-France and in other areas where the virus is circulating. active.

    Due to this uncertainty, the FFR can no longer guarantee that the "France-Ireland" match of the Six Nations Tournament of the 2020 edition postponed to October 31, 2020 will be played with the public.

    The FFR must therefore cancel your tickets for this match and reimburse their purchase price.

    No action is required on your part.
    The Credit Card used to purchase your tickets will be automatically credited during the week of September 7 to 11.

    If the bank card used during the purchase transaction is no longer valid, we invite you to contact your bank now to notify them of the refund.

    If no refund is credited to your bank account within 7 days of receiving this email, and nothing has been noted by your bank, contact us directly at the following email address: refund@ffr.fr.

    We hope that the evolution of the health situation will allow the return of rugby fans to the stadiums as soon as possible and will then come back to you to suggest that you attend these matches as a priority.

    France Rugby


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  • Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 14,124 Mod ✭✭✭✭pc7


    That's great, haven't received anything back at all from my emails, hopefully credit just shows this week.


  • Registered Users, Registered Users 2 Posts: 216 ✭✭lotmc


    Got a full refund paid into my visa account by FFR today. Happy Days!


  • Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 14,124 Mod ✭✭✭✭pc7


    My refund in today, just need to hope Aerlingus cancel our flights. I’d moved them in March to October.


  • Registered Users Posts: 2,704 ✭✭✭Nermal


    I didn't look for any refund/correspond at all, and got a full refund today.


  • Registered Users, Registered Users 2 Posts: 19,085 ✭✭✭✭BonnieSituation


    Nermal wrote: »
    I didn't look for any refund/correspond at all, and got a full refund today.

    Same as. Landed last Saturday.


  • Closed Accounts Posts: 1,862 ✭✭✭un5byh7sqpd2x0


    Now to try to get a refund from Rugby Travel Ireland, I haven’t heard a jot from them since June.


  • Registered Users, Registered Users 2 Posts: 10,141 ✭✭✭✭Caranica


    Now to try to get a refund from Rugby Travel Ireland, I haven’t heard a jot from them since June.

    They pretty much shut down for a while but back up and busy now so you should have no issues contacting them


  • Moderators, Business & Finance Moderators Posts: 6,545 Mod ✭✭✭✭Sheep Shagger


    Caranica wrote: »
    They pretty much shut down for a while but back up and busy now so you should have no issues contacting them

    Ring and say you want to book a Lions tour package....you'll get someone then lol.


  • Registered Users, Registered Users 2 Posts: 8,749 ✭✭✭degsie


    Anybody have a 6N ticket for sale :)


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  • Moderators, Business & Finance Moderators Posts: 6,545 Mod ✭✭✭✭Sheep Shagger


    degsie wrote: »
    Anybody have a 6N ticket for sale :)

    They were all refunded given they have to be played behind closed doors?


  • Registered Users, Registered Users 2 Posts: 12,500 ✭✭✭✭Exclamation Marc


    They were all refunded given they have to be played behind closed doors?

    776.jpg

    :)


  • Moderators, Business & Finance Moderators Posts: 6,545 Mod ✭✭✭✭Sheep Shagger


    776.jpg

    :)

    Whoosh :(


  • Moderators, Business & Finance Moderators Posts: 6,545 Mod ✭✭✭✭Sheep Shagger


    2022 France v Ireland 6N tickets going on public sale 25 May.

    https://billetterie.ffr.fr/fr/node/608


  • Registered Users, Registered Users 2 Posts: 38,892 ✭✭✭✭PTH2009


    Did the new Irish supporter's club site get launched yet ?

    Membership was up Feb 2021 but couldn't renew, no email from the club yet


  • Registered Users, Registered Users 2 Posts: 1,846 ✭✭✭siltirocker


    2022 France v Ireland 6N tickets going on public sale 25 May.

    https://billetterie.ffr.fr/fr/node/608

    Anyone any idea what time this on sale at?


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  • Registered Users, Registered Users 2 Posts: 1,873 ✭✭✭Redo91


    Anyone any idea what time this on sale at?

    Came on here to post the same thing. Just says coming soon.


  • Registered Users, Registered Users 2 Posts: 1,154 ✭✭✭PMC83


    PTH2009 wrote: »
    Did the new Irish supporter's club site get launched yet ?

    Membership was up Feb 2021 but couldn't renew, no email from the club yet


    It looks to be launched.


  • Registered Users, Registered Users 2 Posts: 38,892 ✭✭✭✭PTH2009


    PMC83 wrote: »
    It looks to be launched.

    Had a look there you now log in with your email address instead of a username

    No renewal option as of yet but looks like the price is staying at €50 for the year


  • Registered Users, Registered Users 2 Posts: 1,154 ✭✭✭PMC83


    PTH2009 wrote: »
    Had a look there you now log in with your email address instead of a username

    No renewal option as of yet but looks like the price is staying at €50 for the year


    Yeah I couldn't remember my password so asked them to send me a new one, hasn't shown up anywhere though!


  • Registered Users Posts: 21 aedanknight


    Anyone any idea what time this on sale at?

    They are on sale now, just picked up two myself!


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  • Registered Users, Registered Users 2 Posts: 1,873 ✭✭✭Redo91


    They are on sale now, just picked up two myself!

    Were you waiting in the queue long? I tried twice on my mobile and got an error when I was around 20%. I’m only after joining now on a desktop and I after using Google translate I see you can’t leave the page if you’re using a mobile device!


  • Registered Users Posts: 21 aedanknight


    Redo91 wrote: »
    Were you waiting in the queue long? I tried twice on my mobile and got an error when I was around 20%. I’m only after joining now on a desktop and I after using Google translate I see you can’t leave the page if you’re using a mobile device!

    There was no queue when I went in, was done in about 5 minutes!


  • Registered Users, Registered Users 2 Posts: 1,750 ✭✭✭ShatterProof


    Just in now. was only about 10 mins in queue. plenty of tickets available. even cat 6 tickets.


  • Registered Users, Registered Users 2 Posts: 1,873 ✭✭✭Redo91


    Got sorted too. Got a pair of tickets for €80 each.


  • Registered Users Posts: 2,704 ✭✭✭Nermal


    Flights to Paris looking a bit pricey at the moment unfortunately.


  • Registered Users, Registered Users 2 Posts: 10,141 ✭✭✭✭Caranica


    Nermal wrote: »
    Flights to Paris looking a bit pricey at the moment unfortunately.

    Plenty of ways to get there. For one six Nations I ended up going Dublin-Zurich-Paris and the same on the way back to save cash :D


  • Moderators, Business & Finance Moderators Posts: 6,545 Mod ✭✭✭✭Sheep Shagger


    Nermal wrote: »
    Flights to Paris looking a bit pricey at the moment unfortunately.

    They weren't last week...under €150 return.

    Direct flights always pricey for sporting events but plenty of options via London, Frankfurt and other parts of France and get a train - all depends on how much direct flights are worth to you.


  • Registered Users, Registered Users 2 Posts: 38,892 ✭✭✭✭PTH2009


    Is anyone able to renew there supporters club subscription ?

    It says my subscription expired on the 1st May 2021 but I have no prompt to renew it. No email either


  • Registered Users, Registered Users 2 Posts: 10,899 ✭✭✭✭Riskymove


    PTH2009 wrote: »
    Is anyone able to renew there supporters club subscription ?

    It says my subscription expired on the 1st May 2021 but I have no prompt to renew it. No email either

    Got an email today saying the club will be relaunched this month with new login details etc.

    Presume previous details now void


  • Registered Users, Registered Users 2 Posts: 38,892 ✭✭✭✭PTH2009


    Riskymove wrote: »
    Got an email today saying the club will be relaunched this month with new login details etc.

    Presume previous details now void

    The username is been replaced by your email address and you have to reset your password


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