Samsung Galaxy Buds for FREE when moving to Vodafone & TopUp 20 Euro

JamesRLS · 15-10-2020 3:54pm

Has anyone done it and got the code yet

15-10-2020 4:05pm

JamesRLS wrote: »

Has anyone done it and got the code yet

Done it all, but no code. Customer support wouldn't have a clue about it either, so they're not help.

In fairness, it says up to 2 weeks for a code, but usually these things are almost immediate.

jhammer · 15-10-2020 4:27pm

smilgy wrote: »

Anyone else not receive their sim card yet? Ordered this on Monday and still no sight of it.

I ordered Tuesday night. Didnt get an email to confirm either so not sure how i would go about tracking should it come to it. Did anyone get an email to confirm?

gerard2210 · 15-10-2020 4:40pm

jhammer wrote: »

I ordered Tuesday night. Didnt get an email to confirm either so not sure how i would go about tracking should it come to it. Did anyone get an email to confirm?

I ordered the sim over the weekend arrived in the post yesterday (Wednesday). Didn't get a confirmation email.

consulatory · 15-10-2020 4:41pm

DopeTech wrote: »

I contacted them on live chat, gave them the order number and sim number and they activated it there and then..

Where is the live chat on their site? Can't see it anywhere.
Tried talking to their phone customer service but yer man kept putting back to the same flippin menu every time i said i was porting a number. Absolutely useless

jhammer · 15-10-2020 4:44pm

jhammer wrote: »

I ordered Tuesday night. Didnt get an email to confirm either so not sure how i would go about tracking should it come to it. Did anyone get an email to confirm?

Really weird. Lost signal on Eir and text of vodafone about switching. but no Sim!

consulatory · 15-10-2020 5:00pm

consulatory wrote: »

Where is the live chat on their site? Can't see it anywhere.
Tried talking to their phone customer service but yer man kept putting back to the same flippin menu every time i said i was porting a number. Absolutely useless

downloaded the app -> dirtbags still have chat enabled through the app so got through to them in like 2 secs using that

consulatory · 15-10-2020 5:41pm

Did anybody get this error when trying to top up for first time?

> The session is invalid or it may expired, if you were in middle of a payment, no charge has been made.
Please login to your My Vodafone account again

Definitely logged in and still getting t. Tried Firefox, Edge etc.

bromley52 · 15-10-2020 6:24pm

jhammer wrote: »

Really weird. Lost signal on Eir and text of vodafone about switching. but no Sim!

Same here. I thought that was not supposed to happen until it's registered as delivered. Nightmare for anyone switching there own number.

DopeTech · 15-10-2020 7:00pm

consulatory wrote: »

Did anybody get this error when trying to top up for first time?

> The session is invalid or it may expired, if you were in middle of a payment, no charge has been made.
Please login to your My Vodafone account again

Definitely logged in and still getting t. Tried Firefox, Edge etc.

Same

DopeTech · 15-10-2020 8:17pm

DopeTech wrote: »

Same

Contacted support and they said the account is not fully set up yet but it will be within 24 hours. Got my first sim setup fully and topped up so just waiting on the text to that phone.

MeMen2_MoRi_ · 15-10-2020 8:21pm

Went for this, applied for port on Tuesday afternoon, got sim this morning.. it went live this evening and topped up about an hour ago.. so a wait and see for the message from them.

pandaa · 15-10-2020 9:19pm

Just had a chat with CCE and they said 72 hours required. They gave 20e credit. What will I do with credit when i cannot make any calls and cannot receive any calls.

No phone for 3-4 days

16-10-2020 6:16am

pandaa wrote: »

Just had a chat with CCE and they said 72 hours required. They gave 20e credit. What will I do with credit when i cannot make any calls and cannot receive any calls.

No phone for 3-4 days

If you go into a shop they will sort it on the spot for you.

DopeTech · 16-10-2020 6:57am

DopeTech wrote: »

Contacted support and they said the account is not fully set up yet but it will be within 24 hours. Got my first sim setup fully and topped up so just waiting on the text to that phone.

Finally managed to top up the 2nd sim so now just waiting on the text with the discount code. Hopefully that part goes a little more smooth. Vodafone really make hard work of the porting process. They could really learn a few things from gomo/48.

bromley52 · 16-10-2020 9:27am

SIM arrived this morning. I checked I was on the X plan topped up, and made chargeable call. Now to wait for text.

bren2001 · 16-10-2020 9:41am

bromley52 wrote: »

SIM arrived this morning. I checked I was on the X plan topped up, and made chargeable call. Now to wait for text.

Mine arrived this morning as well. Waiting to be ported over.

Oathkeeper · 16-10-2020 11:12am

Has anybody actually gotten the discount code yet

cfeeneyinterior · 16-10-2020 11:15am

Sim finally started working after taking 2 days showing as not provisioned, chat wanted me to phone them but I couldn't get around to it. Topped up there . 14 day wait now I suppose. I assume once the codes start coming out, people will put it up here.

jhammer · 16-10-2020 12:08pm

bromley52 wrote: »

SIM arrived this morning. I checked I was on the X plan topped up, and made chargeable call. Now to wait for text.

How do you check the plan?

Ignore. I got sorted via vodafone chat.

epopnomis · 16-10-2020 12:49pm

My package arrived from vodafone today, everything but the sim card...

JOKERS

DopeTech · 16-10-2020 1:08pm

epopnomis wrote: »

My package arrived from vodafone today, everything but the sim card...
JOKERS

It's very small. Check the bag again.

epopnomis · 16-10-2020 1:13pm

Have turned it inside and out, no joy... Ah well back onto vodaclowns again.

jhammer · 16-10-2020 4:38pm

Sim arrived. Worked straight away. Topped up by 20e, that took an hour or two. Made a call/text and browsed data on web. 14 days countdown is on....

okidoki987 · 16-10-2020 5:20pm

I'd say there may be a lot of annoyed people if they don't deliver on the Buds.

pandaa · 17-10-2020 8:59am

okidoki987 wrote: »

I'd say there may be a lot of annoyed people if they don't deliver on the Buds.

Do they care. I have a sim with no incoming and outgoing. Twitter team is useless. Gave me 20e credit for next month which is a lie as no credit exists

What will I do with credit when cant make a call. SCAM. They planted it this way, why would they care

okidoki987 · 17-10-2020 10:30am

pandaa wrote: »

Do they care. I have a sim with no incoming and outgoing. Twitter team is useless. Gave me 20e credit for next month which is a lie as no credit exists

What will I do with credit when cant make a call. SCAM. They planted it this way, why would they care

Because of the grief they will get on Facebook, Twitter etc if it goes pear shaped.
Big companies do not like get bad feedback and will try to avoid at all costs.
I would guess there are lots of people porting to 48 and Gomo from Vodafone because of price so not clever by making a mess of getting people back.

pandaa · 17-10-2020 2:57pm

okidoki987 wrote: »

Because of the grief they will get on Facebook, Twitter etc if it goes pear shaped.
Big companies do not like get bad feedback and will try to avoid at all costs.
I would guess there are lots of people porting to 48 and Gomo from Vodafone because of price so not clever by making a mess of getting people back.

Hope so day 5 not working

17-10-2020 3:36pm

pandaa wrote: »

Hope so day 5 not working

Your SIM isn't working? Go into a Vodafone shop and they will sort you on the spot.

pandaa · 18-10-2020 7:24pm

Basil3 wrote: »

Your SIM isn't working? Go into a Vodafone shop and they will sort you on the spot.

I did and Vodafone guy was surprised what I am doing at store
Why cc sent me to store. He was nice and swapped sim.

Guess what...still no outgoing

VF is very funny...cost or dreaming for a 20e galaxy buds. I cant see myself getting one

18-10-2020 7:27pm

I am also seeing the "sim not provisioned" message more than 72 hours after receiving the sim.

Roberto_gas · 18-10-2020 7:46pm

pandaa wrote: »

I did and Vodafone guy was surprised what I am doing at store
Why cc sent me to store. He was nice and swapped sim.

Guess what...still no outgoing

VF is very funny...cost or dreaming for a 20e galaxy buds. I cant see myself getting one

I lost all faith in store after filling a form to add additional name to my broadband connection...spent 30 mins to figure out how its done.

Icing on cake is name addition was never done nor it could be traced anywhere !! I think they are being bought by someone soon and i am not surprised !

18-10-2020 7:47pm

pandaa wrote: »

I did and Vodafone guy was surprised what I am doing at store
Why cc sent me to store. He was nice and swapped sim.

Guess what...still no outgoing

VF is very funny...cost or dreaming for a 20e galaxy buds. I cant see myself getting one

Mine worked for me as soon as he swapped out the SIM. I was on to 3 different online Customer Care reps and none could get the SIM working, so that was the only option I was given.

The guy in the shop said that my number was ported across and active, but the SIM just wasn't working.

omega42 · 18-10-2020 7:57pm

Has anybody just ordered a gomo/48 sim then just transfer it over, Im already on vodofone

18-10-2020 7:59pm

omega42 wrote: »

Has anybody just ordered a gomo/48 sim then just transfer it over, Im already on vodofone

Bear in mind that this has been added to the terms of the offer:

Effective from 16 October 2020:
Customers moving from Tesco /48 are not eligible to avail of this offer.

I used an Eir SIM for mine.

DopeTech · 18-10-2020 8:00pm

omega42 wrote: »

Has anybody just ordered a gomo/48 sim then just transfer it over, Im already on vodofone

I ported over a recruiter sim that hadn't been activated. It failed the first time but Vodafone retried it and it worked so not sure if 48 refused it the first time or not.

omega42 · 18-10-2020 8:00pm

A sh1T, Thanks Basil3

Ordered a Eir Sim

DopeTech · 18-10-2020 8:46pm

Basil3 wrote: »

Bear in mind that this has been added to the terms of the offer:
Quote:
Effective from 16 October 2020:
Customers moving from Tesco /48 are not eligible to avail of this offer.

They better honor mine that ported over on Friday, it wasn't a condition when I signed up last week.

Spn744 · 18-10-2020 9:26pm

Basil3 wrote: »

Bear in mind that this has been added to the terms of the offer:

I used an Eir SIM for mine.

Where do you see the new terms? Can’t see to find the change about 48 sims. Thanks

18-10-2020 9:31pm

Spn744 wrote: »

Where do you see the new terms? Can’t see to find the change about 48 sims. Thanks

https://n.vodafone.ie/terms/offers.html

Under the Samsung Buds offer

okidoki987 · 18-10-2020 10:10pm

Basil3 wrote: »

Bear in mind that this has been added to the terms of the offer:

Effective from 16 October 2020:
Customers moving from Tesco /48 are not eligible to avail of this offer.
.

B'tards.
I'd say that will knock out a good few people getting these if 48 won't work.

JamesRLS · 18-10-2020 10:15pm

since the terms went into effect 16th oct onwards, people who ported before that should be fine id presume?

lordsheepface · 18-10-2020 10:17pm

Whats the logic of excluding tesco and 48?

okidoki987 · 18-10-2020 10:27pm

These are the t&c's for the offer.
The last line is only valid since Friday 16th so anyone who has ordered before then should get their buds but it's a moving the goalposts decision and won't be appreciated.
So 18 days into the offer, Vodafone have decided to change the t&c's and remove 2 operators from the list.
Also in the t&c's, it states it is "Students" offer?

Free Samsung Galaxy Wireless Ear Buds when you switch to Vodafone X (without a handset) Online Promotion Campus Tour September/October 2020 Terms and Conditions
These terms and conditions apply to the promotional offer pursuant to which students can receive a set of free Samsung Galaxy Wireless Ear Buds (worth €139 RRP) if they (i) switch to Vodafone X from another network (excluding Lyca Mobile), using our online channel, without the purchase of a handset, and (ii) top up by €20 or more in one go (the “Offer”). These terms will apply in addition to the General Terms and Conditions under which you enjoy access to Vodafone's Mobile Telecommunications Services (found here: https://n.vodafone.ie/terms/pay-as-you-go.html) and any applicable service specific terms.
- This Offer is available to Eligible Customers only. Eligibility is determined in accordance with the terms and conditions.
- Eligible Customers means new student customers who port to Vodafone X from another network provider (excluding Lyca Mobile) using our online channel. This Offer excludes Vodafone customers moving from any other Vodafone plan to Vodafone X. This Offer excludes customers moving from any other network to Vodafone X who also purchase a handset.
- To avail of this Offer, Eligible Customers must; (i) successfully port to Vodafone X from another network (excluding Lyca Mobile), using our online channel, between the dates of 28th September 2020 to 30th October 2020 inclusive, (ii) top up by at least €20 or more within 14 days of the request to port, and (iii) have used their phone in one of the following ways: make an outgoing phone call, send a text message or avail of data services within 14 days of the request to port.
- Eligible Customers who satisfy the Offer conditions will receive a unique code via SMS within 14 days of satisfying the above criteria, along with instructions on how to redeem their free Samsung Galaxy Wireless Ear Buds on the online Vodafone accessories portal (https://www.vodafonefaf.ie/collections/free-galaxy-buds-2019-sep-2020). The code will remain valid for 7 days at which point it will expire.
- Customers who believe they satisfy the Offer conditions but who have not received a code via SMS must contact Vodafone customer care by 30th November 2020 to investigate or they will be deemed to have forfeited any and all entitlements pursuant to this Offer. Vodafone’s determination in respect thereof shall be final.
- Strictly one Offer per customer/account/household/IP address.
- Once the order process is complete, the free Samsung Galaxy Wireless Ear Buds will be delivered to the customer’s provided address on the Vodafone accessories portal within 5 working days.
- This Offer cannot be claimed in conjunction with any other Vodafone offer, including but not limited to the Vodafone X Refer a Friend programme. For the avoidance of doubt, customers who join Vodafone X as referees through the Refer a Friend programme are not eligible to receive free Samsung Galaxy Wireless Ear Buds pursuant to this Offer but this does not exclude students who avail of this Offer from subsequently partaking in the Vodafone X Refer a Friend programme as referrers.
- The Samsung Galaxy Wireless Ear Buds cannot be exchanged for cash.
- This Offer is strictly subject to availability and while stocks last.

Effective from 16 October 2020:
Customers moving from Tesco /48 are not eligible to avail of this offer.

DopeTech · 18-10-2020 10:30pm

Turning into an absolute shambles.

okidoki987 · 18-10-2020 10:34pm

lordsheepface wrote: »

Whats the logic of excluding tesco and 48?

I'd guess more applications than they were expecting which is probably due to this thread!

Spn744 · 18-10-2020 11:01pm

Very bad form from Vodafone. I ordered the sim on the 16th so hopefully it is still valid but I won’t be topping up by €20 until I get confirmation that I’ll still get the offer and I’d recommend anyone else to do the same from 48/Tesco.

It feels to me like a €20 raffle for a chance to win the earbuds rather than guaranteed item.

18-10-2020 11:09pm

Spn744 wrote: »

Very bad form from Vodafone. I ordered the sim on the 16th so hopefully it is still valid but I won’t be topping up by €20 until I get confirmation that I’ll still get the offer and I’d recommend anyone else to do the same from 48/Tesco.

It feels to me like a €20 raffle for a chance to win the earbuds rather than guaranteed item.

I'd say you're fine if you went through the signup process and got the text through to the number you're porting from. That's probably the only place it could fail if they're blocking ports from certain networks.

Their pixel 3a offer said you couldn't port from Lyca, and multiple people did, so I wouldn't worry about it too much. It's just a safer bet to port from Eir or something.

Spn744 · 18-10-2020 11:20pm

Basil3 wrote: »

I'd say you're fine if you went through the signup process and got the text through to the number you're porting from. That's probably the only place it could fail if they're blocking ports from certain networks.

Their pixel 3a offer said you couldn't port from Lyca, and multiple people did, so I wouldn't worry about it too much. It's just a safer bet to port from Eir or something.

Thanks for the info. Hopefully all will be good because it’s an amazing offer to be fair!

okidoki987 · 19-10-2020 12:13am

Basil3 wrote: »

I'd say you're fine if you went through the signup process and got the text through to the number you're porting from. That's probably the only place it could fail if they're blocking ports from certain networks.

Their pixel 3a offer said you couldn't port from Lyca, and multiple people did, so I wouldn't worry about it too much. It's just a safer bet to port from Eir or something.

Would imagine because the sim is free, people would use 48 if they didn't want to port their own numbers over.
Any there any other free sims around?

Samsung Galaxy Buds for FREE when moving to Vodafone & TopUp 20 Euro

Comments