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Tuning in Irish Channels on SaorviewConnect box

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  • 14-10-2019 7:10pm
    #1
    Pat6519
    Registered Users Posts: 10 ✭


    I set up a new Saorview Connect box at home in the last few days. My issue is that the Irish channels do not seem to be tuned in properly. The picture and sound come and go on some of the Irish channels. But the satellite channels all work fine.
    The UHF aerial was installed 13yrs ago and my TV is the same age.
    I have auto scanned several times and the manual scan doesn't seem to work on the box.
    Is this issue only solvable by getting an engineer out to look at the UHF aerial?
    Unfortunately customer support from Saorview was very disappointing, so I've taken to Boards.


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    #2
    Johnboy1951
    Registered Users Posts: 13,999 ✭✭✭✭Johnboy1951


    Pat6519 wrote: »
    I set up a new Saorview Connect box at home in the last few days. My issue is that the Irish channels do not seem to be tuned in properly. The picture and sound come and go on some of the Irish channels. But the satellite channels all work fine.
    The UHF aerial was installed 13yrs ago and my TV is the same age.
    I have auto scanned several times and the manual scan doesn't seem to work on the box.
    Is this issue only solvable by getting an engineer out to look at the UHF aerial?
    Unfortunately customer support from Saorview was very disappointing, so I've taken to Boards.

    Most likely your aerial or the cabling from it needs attention.
    Get an aerial erector out to check things out.
    It is probable that you need a replacement aerial.


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    #3
    Antenna
    Registered Users Posts: 2,306 ✭✭✭Antenna


    Pat6519 wrote: »
    I set up a new Saorview Connect box at home in the last few days.

    What were you using before for Irish channels ? and did that have a stable reception ?


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    #4
    Pat6519
    Registered Users Posts: 10 ✭Pat6519


    Johnboy1951 wrote: »
    Most likely your aerial or the cabling from it needs attention.
    Get an aerial erector out to check things out.
    It is probable that you need a replacement aerial.

    I rang an aerial guy and he advised me to face the aerial towards a different transmitter. And that worked. The original aerial was installed 13 yrs ago. Thanks.


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    #5
    Johnboy1951
    Registered Users Posts: 13,999 ✭✭✭✭Johnboy1951


    Pat6519 wrote: »
    I rang an aerial guy and he advised me to face the aerial towards a different transmitter. And that worked. The original aerial was installed 13 yrs ago. Thanks.

    Glad you got it sorted so easily :D


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    #6
    tom23
    Registered Users Posts: 1,204 ✭✭✭tom23


    Sorry for jumping in on this thread. Picked up one of these boxes for my parents today. Bought it second hand. Before I initially set up can anyone offers dos and donts so I don't make a b@lls of it? Any tricks to get the best out of this box. I see they are not well liked here but I'll give it the benefit of the doubt. cheers


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