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Anyone elses internet slow as hell?

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  • 06-01-2020 9:52pm
    #1
    B.A._Baracus
    Registered Users Posts: 11,171 ✭✭✭✭


    Anyone else on virgin and internet terribly slow?

    Or just me :pac:


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    #2
    [Deleted User]
    Posts: 6,025 ✭✭✭ [Deleted User]


    same in our house, Ive a pain in my hole calling them and resetting the damn thing.

    :mad:


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    #3
    Caranica
    Registered Users Posts: 10,010 ✭✭✭✭Caranica


    Left them last month. Reading this makes me glad I did!


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    #4
    jeffk
    Registered Users Posts: 5,830 ✭✭✭jeffk


    Been onto them myself and had engineer out

    Its a network issue and will sort itself out being told

    What speed are you getting compared to your package?

    Im on up to 500 and barely get 170

    Just checked and hardwired pc getting the same speed as my phone


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    #5
    LorelaiG
    Registered Users Posts: 699 ✭✭✭LorelaiG


    Actually the opposite. We had an engineer out just before Christmas and he put in new wires and a new box on the wall.

    I don't go by speed cos I know we will never get the advertised speed but we have a house full of electronics all connected to the internet and most of them on the go at the same time due to kids and we never have problems with connection or speeds.


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    #6
    TheValeyard
    Registered Users Posts: 12,215 ✭✭✭✭TheValeyard


    I have noticed speed as been quite bad as of late.

    Fcuk Putin. Glory to Ukraine!



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    #7
    jeffk
    Registered Users Posts: 5,830 ✭✭✭jeffk


    I has a engineer out and changed box wire etc

    Then had Virgin accuse me of over downloading etc and hinting they slowed me down

    Eventually have a engineer out to replace three year router thursday (should have really done it 1st first and then 2nd visit i told him and he refused)


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    #8
    ozmo
    Registered Users Posts: 3,846 ✭✭✭ozmo


    jeffk wrote: »
    What speed are you getting compared to your package?

    Im on up to 500 and barely get 170

    Just checked and hardwired pc getting the same speed as my phone


    170 is still excellent - here's my PC (hardwired - not wifi)

    8924146263.png


    made from www.speedtest.net - ran then 'share' and took the image option.

    “Roll it back”



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    #9
    Nemeses2050
    Registered Users Posts: 1,567 ✭✭✭Nemeses2050


    I had UPC/Virgin for years, was happy with their speeds for BB. Then switched to Sky for a year as I wanted both TV/BB from one supplier...Sky BB was terrible...so reverted back to Virgin in Dec and have noticed their speeds dropping remarkably...had to reset router a few times...


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    #10
    jeffk
    Registered Users Posts: 5,830 ✭✭✭jeffk


    ozmo wrote: »
    170 is still excellent - here's my PC (hardwired - not wifi)

    8924146263.png


    made from www.speedtest.net - ran then 'share' and took the image option.

    Well yeah it's good speed, but not when paying for 500 and use to get near it

    Don't talk to me a about speed tests, seen about 100 of them, then listening to tech support saying can't see the pictures


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    #11
    jeffk
    Registered Users Posts: 5,830 ✭✭✭jeffk


    8927160119.png

    Engineer out, net router, same result

    Onto them tomorrow, no point paying for up to 500 package when there is 250 package


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    #12
    B.A._Baracus
    Registered Users Posts: 11,171 ✭✭✭✭B.A._Baracus


    Fuc*ing hell.
    Keeps dropping again tonight. Anyone recommend another broadband service?

    Getting a right pain paying for this sh*te.


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    #13
    Caranica
    Registered Users Posts: 10,010 ✭✭✭✭Caranica


    B.A._Baracus wrote: »
    Fuc*ing hell.
    Keeps dropping again tonight. Anyone recommend another broadband service?

    Getting a right pain paying for this sh*te.

    I moved to Vodafone and haven't looked back but I wouldn't be all that heavy a user as my housemate doesn't do digital. 100mb is pinging 80-92 which is in and around what I was getting from Virgin while paying for 240mb


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    #14
    Peatys
    Closed Accounts Posts: 2,881 ✭✭✭Peatys


    Last two nights in a row Virgin broadband gone at 9pm on the bell.. presumed it was down to the storm last night, no excuse for tonight tho


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    #15
    Phil.x
    Registered Users Posts: 1,723 ✭✭✭Phil.x


    Gone again here tonight


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    #16
    ozmo
    Registered Users Posts: 3,846 ✭✭✭ozmo


    Normally no problem- but yesterday and today very slow in d15 here.
    Speedtest is showing 70mb download still - which sounds a lot but actual experience webpages are slow to load and many failing to load at all.

    “Roll it back”



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    #17
    ongarboy
    Registered Users Posts: 5,201 ✭✭✭ongarboy


    Yes, noticing this with Virgin in Ongar too. Now TV and Netflix etc buffering first the first time ever these last couple of weeks. Very annoying.


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    #18
    B.A._Baracus
    Registered Users Posts: 11,171 ✭✭✭✭B.A._Baracus


    anyones broadband down today in d15?


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    #19
    Nemeses2050
    Registered Users Posts: 1,567 ✭✭✭Nemeses2050


    ours has been acting up since last nite...I rebooted it once last nite and again this morning...so don't what's the story with it now...


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    #20
    B.A._Baracus
    Registered Users Posts: 11,171 ✭✭✭✭B.A._Baracus


    Nemeses2050 wrote: »
    ours has been acting up since last nite...I rebooted it once last nite and again this morning...so don't what's the story with it now...

    Cheers.
    Mine has no lights showing. So not sure if its a technical issue with the line or the modem has packed it in :p


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    #21
    Phil.x
    Registered Users Posts: 1,723 ✭✭✭Phil.x


    Same again for the last few days, waiting to hear back from vm.


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    #22
    Phil.x
    Registered Users Posts: 1,723 ✭✭✭Phil.x


    Just over 24hrs since vm engineer was out and replace the coaxial wall box (as he had to try something, but I know everything is perfect my side) my wifi is non existent again, but yet my android box is flying. All wifi devices are not working.


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    #23
    beauf
    Closed Accounts Posts: 22,651 ✭✭✭✭beauf


    Are you usimg your own WiFi router for WiFi or some VM gear.


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    #24
    Phil.x
    Registered Users Posts: 1,723 ✭✭✭Phil.x


    beauf wrote: »
    Are you usimg your own WiFi router for WiFi or some VM gear.

    It's the vm router


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    #25
    beauf
    Closed Accounts Posts: 22,651 ✭✭✭✭beauf


    A lot of people just put the VM hub into bridge mode and use their router.

    I had a lot of disconnects with the VM hub wifi. So thats what I did. It still drops but now as much.

    I think VM reset the connection regularly.


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    #26
    Phil.x
    Registered Users Posts: 1,723 ✭✭✭Phil.x


    beauf wrote: »
    A lot of people just put the VM hub into bridge mode and use their router.

    I had a lot of disconnects with the VM hub wifi. So thats what I did. It still drops but now as much.

    I think VM reset the connection regularly.
    How do I do that as I have a good asus router.


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    #27
    beauf
    Closed Accounts Posts: 22,651 ✭✭✭✭beauf


    https://www.virginmedia.com/help/virgin-media-hub-modem-mode

    Theres guides on boards somewhere. I can't find them at the moment.


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