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EA Requesting an Inappropriate Level of Information

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  • Registered Users Posts: 10 RotaryPhone


    I cant believe the amount of people who cant believe the amount of people who dont think this is a big deal

    Tinfoil hats lads
    There doesn't have to be something nefarious going on for people to not want their sensitive financial and personal information being sent via email. Even a cursory google search will tell you to that email is a huge security risk and to never use it to send sensitive information. Yet here are these estate agents asking people to send their most sensitive info to them.


  • Registered Users Posts: 2,000 ✭✭✭Hubertj


    A story just published in the IT demonstrating the mania phase of the market cycle we are in. Savills claim it is due to covid restrictions but that is bull at this stage of reopening. It's tragic to see this, lemmings scurrying to the edge of the cliff.

    I think a balance is required in terms of what info should be provided in order to filter out time waster or people who do not have funding in place.

    I don’t think it is fair to refer to people buying a home as “lemmings”.


  • Moderators, Society & Culture Moderators Posts: 17,642 Mod ✭✭✭✭Graham


    Treppen wrote: »
    DPC will do nuthin.

    That often depends on you (or others) doing something...

    From the DPC
    Generally, we will require you to have raised the matter directly with the organisation before raising a concern with this office. If you have done this, and are dissatisfied with the organisation’s response (or if you have not received a response from the organisation), you may proceed to raise a concern with the DPC. When you raise a concern with us, we are obliged to provide you with an update or outcome report within three months. Where the matter goes on for longer, we will update you at three month intervals thereafter.

    Source: DPC - Complaints handling, Investigations and Enforcement For Individuals


    From personal and professional experience, the DPC are pretty good at their job.


  • Registered Users Posts: 28,498 ✭✭✭✭AndrewJRenko


    Ray Palmer wrote: »
    GDPR allows for gathering of data if relevant and this is relevant. They just cannot share it or keep it indefinitely. No laws even vaguely been broken here. People really do make up their own fears
    That's an over-simplification at best.

    "Organisations must only process the personal data that they need to achieve its processing purposes. "
    https://itgovernance.eu/blog/en/the-gdpr-understanding-the-6-data-protection-principles

    There's a big question as to whether the data they are seeking is the minimum required to achieve the processing purpose.
    Ray Palmer wrote: »
    You can gather data all you like if people give it to you. GDPR is basically about what you do with it once you get it.
    That is untrue.


  • Registered Users Posts: 311 ✭✭SmokyMo


    Cyrus wrote: »
    Yet people have also complained on this thread about bids from buyers who didn't have the required funding in place.....

    Can you bid on property without providing proof of funds? Or putting deposit?

    I think that's a separate process to arranging a viewing.


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  • Registered Users Posts: 1,604 ✭✭✭Amadan Dubh


    Hubertj wrote: »
    I think a balance is required in terms of what info should be provided in order to filter out time waster or people who do not have funding in place.

    I don’t think it is fair to refer to people buying a home as “lemmings”.

    Yes, it's not so much that they are rodent like, but the analogy was meant more that they are following a group blindly towards the edge of a cliff (i.e. desperation to get on the property ladder, with a stampede of others despite there being a cliff up ahead and the potential to fall off it being a reference to rising interest rates which appears to be entirely off the radar for a lot of people taking on mortgages - it's all about getting to that magic number of a deposit and getting the house that they can; "renting makes no sense compared to a mortgage", "your cousin just bought out in X").


  • Moderators, Society & Culture Moderators Posts: 17,642 Mod ✭✭✭✭Graham


    Mod Note

    some posts moved from the Property Market Chat thread.


  • Moderators, Society & Culture Moderators Posts: 17,642 Mod ✭✭✭✭Graham


    This one is particularly relevant, thanks MacronvFrugals for the earlier post


    https://twitter.com/DarraghOBrienTD/status/1404459482613260294?s=20


  • Registered Users Posts: 14,084 ✭✭✭✭Dav010


    Graham wrote: »
    This one is particularly relevant, thanks MacronvFrugals for the earlier post


    https://twitter.com/DarraghOBrienTD/status/1404459482613260294?s=20

    That’ll scare them.


  • Registered Users Posts: 310 ✭✭FromADistance


    https://www.thejournal.ie/savills-proof-of-funds-5466338-Jun2021/

    OP, have we got the culprit?

    As I said in a previous post, AIP, proof of HTB approval and availability of funds in the case of cash buyers should be more than plenty enough to screen prospective purchasers. Why an estate agent would require proof of savings when a mortgage provider has already provided AIP is curious unless same estate agent was trying to build a data profile of purchasers for subsequent phases under the cover of 'Covid'. No wonder estate agents have the poor reputation they have with carry on like this.


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  • Registered Users Posts: 310 ✭✭FromADistance


    Graham wrote: »
    This one is particularly relevant, thanks MacronvFrugals for the earlier post


    https://twitter.com/DarraghOBrienTD/status/1404459482613260294?s=20

    The Property Services Regulatory Authority is a largely toothless regulatory body... I mean they don't even have the power to insist that vulture funds and the like register exactly how much they paid for multiple properties (as in the exact property address and price per property).

    Unless people keep holding estate agents to account via the DPC and the DPC act with fines, I doubt this practice will stop even when Covid restrictions are relaxed. Up to now I'd say some estate agents were only too delighted that they didn't have to stand around weekend after weekend showcasing new property.


  • Moderators, Society & Culture Moderators Posts: 17,642 Mod ✭✭✭✭Graham


    The Property Services Regulatory Authority is a largely toothless regulatory body... I mean they don't even have the power to insist that vulture funds and the like register exactly how much they paid for multiple properties (as in the exact property address and price per property).

    Unless people keep holding estate agents to account via the DPC and the DPC act with fines, I doubt this practice will stop even when Covid restrictions are relaxed. Up to now I'd say some estate agents were only too delighted that they didn't have to stand around weekend after weekend showcasing new property.

    Can't disagree with any of that really but the more people (particularly those with a large audience) that shine a light on the subject, the more likely the DPC is to step in.

    Undoubtedly, individuals holding the EAs to account via formal requests and follow-up complaints to the DPC are the best approach.


  • Registered Users Posts: 18,208 ✭✭✭✭Bass Reeves


    During the last property boom EA's used similar information to push up prices. There was a Prime Time program about it. At the time EA started to set up Mortgage brokers. The information the brokers got regarding the funds available to a client were accessed by sales staff.

    Slava Ukrainii



  • Registered Users Posts: 277 ✭✭scrumqueen


    I can't believe how many people are willing to just hand over that level of information just to secure a viewing.

    Also, as pointed out, 44 houses and thousands of interested buyers?

    OK, so what do they do after the 44 houses are sold?

    The EA with all this data, look at second hand houses they are selling in the area, look at the average amount and ratchet up the prices to meet the funds! Et Voila More commission for the EA! Easy peasy.

    The market is already out of control, please lets not make it worse.

    Slow down and think about who benefits in these situations, because it wont be joe soap purchaser. :(


  • Registered Users Posts: 14,084 ✭✭✭✭Dav010


    scrumqueen wrote: »
    I can't believe how many people are willing to just hand over that level of information just to secure a viewing.

    Also, as pointed out, 44 houses and thousands of interested buyers?

    OK, so what do they do after the 44 houses are sold?

    The EA with all this data, look at second hand houses they are selling in the area, look at the average amount and ratchet up the prices to meet the funds! Et Voila More commission for the EA! Easy peasy.

    The market is already out of control, please lets not make it worse.

    Slow down and think about who benefits in these situations, because it wont be joe soap purchaser. :(

    Savills stated all data provided by those not successful in buying in this phase is deleted. Given the level of interest, it seems highly unlikely EAs would rely on this data to get paid.

    I would say the 44 successful applicants benefit, and anyone who refused the information won’t.


  • Registered Users Posts: 17,781 ✭✭✭✭Busi_Girl08


    scrumqueen wrote: »
    I can't believe how many people are willing to just hand over that level of information just to secure a viewing.

    Also, as pointed out, 44 houses and thousands of interested buyers?

    OK, so what do they do after the 44 houses are sold?

    The EA with all this data, look at second hand houses they are selling in the area, look at the average amount and ratchet up the prices to meet the funds! Et Voila More commission for the EA! Easy peasy.

    The market is already out of control, please lets not make it worse.

    Slow down and think about who benefits in these situations, because it wont be joe soap purchaser. :(

    Savills' claimed in their statement that the info from failed applicants (and does that mean the thousands who don't make the first cut, or those who go sale agreed and have to pull out later on) will be "purged", but no mention of the data of the 44 successful, or what they'll do with the info before it's purged. (Savill's statement here: https://www.thejournal.ie/savills-proof-of-funds-5466338-Jun2021/)

    Also, someone could send through their full AIP document, proof of savings, gifts, etc, but their mortgage application could easily fall through at loan offer stage (KBC pulling exceptions, for example, change in circumstances, etc), so the information they're requesting means bupkiss unless you're talking about a cash buyer with the money ready to go, making it very easy for them to cherry pick the "easy" sales. I know this happens already with 2nd hand sales during bidding but this is at a much grander scale and is just a depressing sign of the times.

    Wondering have other EAs similar emails ready to go out for their next phases of new builds, but are waiting for DPC clarification and for Savill's to take the brunt of the heat first.


  • Registered Users Posts: 277 ✭✭scrumqueen


    Dav010 wrote: »
    Savills stated all data provided by those not successful in buying in this phase is deleted. Given the level of interest, it seems highly unlikely EAs would rely on this data to get paid.

    I would say the 44 successful applicants benefit, and anyone who refused the information won’t.

    [Sarcasm Filter] Oh my god well of course! if Savills said that then it must be true! Because EA's are definitely the most wholesome and rule abiding profession I have ever come across! [/Sarcasm Filter]


  • Registered Users Posts: 982 ✭✭✭Dick Turnip


    Dav010 wrote: »
    Savills stated all data provided by those not successful in buying in this phase is deleted. Given the level of interest, it seems highly unlikely EAs would rely on this data to get paid.

    I would say the 44 successful applicants benefit, and anyone who refused the information won’t.

    They could still build a data set of the max budgets of all 5000 applicants before deleting. Just a simple list of € budget, not linked to any person so no gdpr issue in the list in of itself.

    Again, it's not for these 44 houses, they will sell anyway at the price already advertised. It's for subsequent phases, or future properties in the area.

    Mainly, it's to make sure this sh1te practice doesn't become accepted as the norm or in anyway acceptable.


  • Registered Users Posts: 277 ✭✭scrumqueen


    Also, someone could send through their full AIP document, proof of savings, gifts, etc, but their mortgage application could easily fall through at loan offer stage (KBC pulling exceptions, for example, change in circumstances, etc), so the information they're requesting means bupkiss unless you're talking about a cash buyer with the money ready to go, making it very easy for them to cherry pick the "easy" sales. I know this happens already with 2nd hand sales during bidding but this is at a much grander scale and is just a depressing sign of the times.

    Sorry now but just no. AIP is all that's needed. Its just a viewing.

    Also why on earth would you the purchaser knowing it was outside your price range bother your hoop to go viewing a house during a pandemic?

    Also with so much demand, all of this nonsense is just not required, the houses will sell regardless. Its data mining and price gouging. Simple As.
    Wondering have other EAs similar emails ready to go out for their next phases of new builds, but are waiting for DPC clarification and for Savill's to take the brunt of the heat first.

    EA's gunna be EA's and i doubt they really even care that much to wait.


  • Registered Users Posts: 17,781 ✭✭✭✭Busi_Girl08


    scrumqueen wrote: »
    Sorry now but just no. AIP is all that's needed. Its just a viewing.

    Also why on earth would you the purchaser knowing it was outside your price range bother your hoop to go viewing a house during a pandemic?

    Also with so much demand, all of this nonsense is just not required, the houses will sell regardless. Its data mining and price gouging. Simple As.

    Oh I 100% agree, and I wouldn't send more than a redacted AIP, and I've been lucky to have never been asked until we were at sale sgreed stage.

    I'm just pointing out the ridiculousness of it all, and makes it much more favourable for cash buyers.
    EA's gunna be EA's and i doubt they really even care that much to wait.

    Yep, you're probably right :( More of this to come I reckon unless the DPC brings the hammer down hard on them (not likely).


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  • Registered Users Posts: 4,522 ✭✭✭JeffKenna


    No issue with providing that information if bidding, I don't think it's fair that some can push up a price without having the means to see through the purchase.

    For a first viewing I don't think so however.


  • Registered Users Posts: 15,094 ✭✭✭✭javaboy


    JeffKenna wrote: »
    No issue with providing that information if bidding, I don't think it's fair that some can push up a price without having the means to see through the purchase.

    For a first viewing I don't think so however.

    No issue giving your unredacted AIP letter to the estate agent whose job it is to get the best price for the seller? :confused:

    I'd be all in favour of a system where bidders have to verify they can back up their bids with cash/loan but it would have to be a trusted 3rd party with appropriate privacy & safeguards in place. The seller's estate agent is 100% not that person.


  • Registered Users Posts: 17,781 ✭✭✭✭Busi_Girl08


    javaboy wrote: »
    No issue giving your unredacted AIP letter to the estate agent whose job it is to get the best price for the seller? :confused:

    I'd be all in favour of a system where bidders have to verify they can back up their bids with cash/loan but it would have to be a trusted 3rd party with appropriate privacy & safeguards in place. The seller's estate agent is 100% not that person.

    A letter from a solicitor/broker maybe? Adds extra pressure (and expense) to buyers to have to have a solicitor in place at such an early stage, and some solicitors only talk to you when sale agreed.


  • Registered Users Posts: 15,094 ✭✭✭✭javaboy


    A letter from a solicitor/broker maybe? Adds extra pressure (and expense) to buyers to have to have a solicitor in place at such an early stage, and some solicitors only talk to you when sale agreed.

    Tbh the mortgage provider should be offering this service. If you have AIP & you've proved your funds to the bank, there should be a simple PDF generator on the bank's portal for any amount you choose (up to your max).

    I did the solicitor option when the EA wasn't happy with a redacted AIP (after going sale agreed) and they were ok with it but they thought we were being awkward. FWIW the solicitor told us we were smart not to give it out.


  • Registered Users Posts: 4,522 ✭✭✭JeffKenna


    javaboy wrote: »
    No issue giving your unredacted AIP letter to the estate agent whose job it is to get the best price for the seller? :confused:

    I'd be all in favour of a system where bidders have to verify they can back up their bids with cash/loan but it would have to be a trusted 3rd party with appropriate privacy & safeguards in place. The seller's estate agent is 100% not that person.

    Nope, no issue. Got a call before from a estate agent telling me a property I was bidding on had fell through. Went back to my previous bid and asked was I interested in it at that price. Sur that price was only inflated by a bidder without funds to actually buy.


  • Registered Users Posts: 19,695 ✭✭✭✭Ace2007


    javaboy wrote: »
    I'd be all in favour of a system where bidders have to verify they can back up their bids with cash/loan but it would have to be a trusted 3rd party with appropriate privacy & safeguards in place. The seller's estate agent is 100% not that person.

    Either a system, or a financial penalty if the winning bidder pulls out.


  • Registered Users Posts: 8,565 ✭✭✭K.Flyer


    Estate agents being estate agents, what a fcukin' surprise.
    Anyone who doesn't believe that they will harvest all that data to set next phase prices is extremely naive.
    It has all the hallmarks of the good old pre crash Celtic Tiger days..

    I wonder how they would react to being asked for copies of the builders finances to ensure he is in a stable position to fully complete the development without going bust.
    Proof of financial contingencies in case his current finance stalls.
    Proof that all sub contractors working on site are fully qualified and registered to carry out their work.
    Provide certification that there is no trace of pyrite, mica or other contaminants being used during construction and if found later what contingencies are being put in place to rectify same later.
    Etc etc etc.. that questionnaire could be a long one.


  • Registered Users Posts: 15,094 ✭✭✭✭javaboy


    JeffKenna wrote: »
    Nope, no issue. Got a call before from a estate agent telling me a property I was bidding on had fell through. Went back to my previous bid and asked was I interested in it at that price. Sur that price was only inflated by a bidder without funds to actually buy.

    Yeah I get you but if the EA knows your max budget, why wouldn't they just tell the seller what it is and to hold out for that amount regardless of other bidders?

    Bidding can be a bit like bluffing at poker. They're asking to see your cards.

    I think you're solving one problem while creating another potentially worse one.
    Ace2007 wrote: »
    Either a system, or a financial penalty if the winning bidder pulls out.

    A financial penalty only kicks in when the winning bidder can't back it up. It doesn't do anything about the dodgy bidders who whipped up the price. I also suspect it would be nearly impossible to enforce given all the legitimate reasons there are to pull out of a sale.


  • Registered Users Posts: 3,696 ✭✭✭irelandrover


    I might be reading it wrong but isnt it just you have to provide proof of funds. So if funding with a mortgage you provide the approval in principle. If funding from savings you show you have the savings?

    this doesnt seem like an over the top request.


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  • Registered Users Posts: 575 ✭✭✭SupaCat95


    I might be reading it wrong but isnt it just you have to provide proof of funds. So if funding with a mortgage you provide the approval in principle. If funding from savings you show you have the savings?

    this doesnt seem like an over the top request.

    Look at it the other way, ever play cards? You keep them close to your chest. You dont show your cards until the last minute. Once they know your limit that is their goal.


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