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Massive Battery Drain - PlayStore Update (Aug 2020) [Merged]

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13

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    #62
    AlmightyCushion
    Moderators, Education Moderators, Technology & Internet Moderators Posts: 35,054 Mod ✭✭✭✭AlmightyCushion


    Deleted User wrote: »
    Do you have contact tracing turned on in the app?

    Yeah.


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    #63
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    AlmightyCushion wrote: »
    Yeah.

    Do you possibly not have your phone unplugged long enough to notice a battery drain? Or in the opposite sense do you use your phone so much that you wouldn't notice a small increase?


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    #64
    shaveAbullock
    Closed Accounts Posts: 965 ✭✭✭shaveAbullock


    greasepalm wrote: »
    https://www.newstalk.com/news/covid-tracker-app-hse-working-google-amid-reports-battery-issues-1058201

    Mixed signals.
    Says it was because of a google update and had nothing at all to do with the COVID app yet clearing the cash for the COVID app and no other is a possible fix.

    Was there a flaw in the coding of the app and the google update exposed this?


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    #65
    00sully
    Registered Users Posts: 1,263 ✭✭✭00sully


    Deleting all data from Google services fixed mine. Didn't do this for any other app. Settings> Apps>Google play services>storage>clear storage (delete all)

    I did do a mass update of all my apps when I encountered the issue but that didn't help one bit. My phone was felt like it might melt.


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    #66
    00sully
    Registered Users Posts: 1,263 ✭✭✭00sully


    Deleting all data from Google services fixed mine. Didn't do this for any other app. Settings> Apps>Google play services>storage>clear storage (delete all)

    I did do a mass update of all my apps when I encountered the issue but that didn't help one bit. My phone was felt like it might melt.


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    #67
    greasepalm
    Registered Users Posts: 5,260 ✭✭✭greasepalm


    I dont have that tracking app but noticed there was a drain from fully charged at night to about 82% by 10 next day but trying it out as cache was large and apps stopped.


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    #68
    greasepalm
    Registered Users Posts: 5,260 ✭✭✭greasepalm


    I dont have that tracking app but noticed there was a drain from fully charged at night to about 82% by 10 next day but trying it out as cache was large and apps stopped.


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    #69
    advertsfox
    Registered Users Posts: 2,699 ✭✭✭advertsfox


    This was driving me mad (Pixel 2 XL), knew it was related to the Covid app and was watching the % drop so fast. Glad it was a simple fix, cheers guys.


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    #70
    LaLa2004
    Registered Users Posts: 166 ✭✭LaLa2004


    I deleted the Covid app. I emptied the cache on Google Play. I've woken up to an empty battery this morning. Up to Saturday, August 8, the battery would last at least one day. It's a Oneplus 7.


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    #71
    adox
    Registered Users Posts: 19,017 ✭✭✭✭adox


    LaLa2004 wrote: »
    I deleted the Covid app. I emptied the cache on Google Play. I've woken up to an empty battery this morning. Up to Saturday, August 8, the battery would last at least one day. It's a Oneplus 7.

    Make sure it’s Google Play services that you go into.

    I cleared the cache and all data as well.

    That sorted it for me. Left the Covid app as it was.

    OnePlus 6T. Got 38 hours from 90% charge after doing that after having the battery drain problem previously.


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    #72
    Bluefoam
    Registered Users Posts: 7,716 ✭✭✭Bluefoam


    Apparently 86000 people have deleted the Covid App... If so it seems Google have allot to answer for.

    They have literally put lives at risk as well as the countries economy by their lack of quality ....


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    #73
    un5byh7sqpd2x0
    Closed Accounts Posts: 1,862 ✭✭✭un5byh7sqpd2x0


    [Deleted User] wrote: »
    That's not the issue, it's a well known global issue with the Covid app.

    Source: have a fully up-to-date 3a.

    So well known in fact that it has nothing to do with the COVID app, just Play Services


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    #74
    d15ude
    Registered Users Posts: 315 ✭✭d15ude


    Bluefoam wrote: »
    Apparently 86000 people have deleted the Covid App... If so it seems Google have allot to answer for.

    They have literally put lives at risk as well as the countries economy by their lack of quality ....

    weak coding in the irish corona app.
    corona apps in other countries are not facing this issue - go figure who is at fault


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    #75
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Magnolia Scrawny Sprinter wrote: »
    So well known in fact that it has nothing to do with the COVID app, just Play Services

    It is to do with the Covid app though rather than a particular phone as the post I replied to suggested. If you didn't have the Covid app installed then you don't have the issue.


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    #76
    Bluefoam
    Registered Users Posts: 7,716 ✭✭✭Bluefoam


    d15ude wrote: »
    weak coding in the irish corona app.
    corona apps in other countries are not facing this issue - go figure who is at fault
    Phones in other countries are experienceing the problem.

    https://www.reddit.com/r/oneplus/comments/i5yo2s/sudden_battery_issue_on_multiple_oneplus_models/


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    #77
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Bluefoam wrote: »
    Phones in other countries are experienceing the problem.

    https://www.reddit.com/r/oneplus/comments/i5yo2s/sudden_battery_issue_on_multiple_oneplus_models/

    What other countries are mentioned in that thread?


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    #78
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Bluefoam wrote: »
    Phones in other countries are experienceing the problem.

    https://www.reddit.com/r/oneplus/comments/i5yo2s/sudden_battery_issue_on_multiple_oneplus_models/

    Fixed now according to this Newstalk article.

    https://www.google.com/url?q=https://www.newstalk.com/news/almost-90000-people-delete-covid-tracker-app-battery-issue-1058390&sa=U&ved=2ahUKEwiT-d2LnZDrAhVgURUIHf7OBLwQFjAAegQIAxAB&usg=AOvVaw0wkN9XrwC569ewrtSRHOgT

    What process does the government go through when picking the company do make this? Is it who you know kimd of job?


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    #79
    Ger Roe
    Registered Users Posts: 2,110 ✭✭✭Ger Roe


    That's a bad situation - it was the Covid app after all. 86,000 deletions of the app reported.

    Glad it's fixed, but a complete shot in the foot at a time when we need absolute confidence in the app.


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    #80
    xtradel
    Registered Users Posts: 533 ✭✭✭xtradel


    Not sure if my problem is caused by the play/covid issues but over the last week or so my phone will say it has +50% battery and then randomly restarts and says battery empty. When I then plug it in it will say my batteries at 100% after only a few mins charging?

    Or is the battery just wonky? Really don't fancy doing a factory reset on it! Its a Huawei Psmart 2019.


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    #81
    shaveAbullock
    Closed Accounts Posts: 965 ✭✭✭shaveAbullock


    Ger Roe wrote: »
    That's a bad situation - it was the Covid app after all. 86,000 deletions of the app reported.

    Glad it's fixed, but a complete shot in the foot at a time when we need absolute confidence in the app.

    I have no confidence that further updates will not cause problems.
    The app will remain uninstalled until I can get exact details on what happened, who was at fault and what will be done to ensure it does not happen again.


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    #82
    blackbox
    Registered Users Posts: 4,141 ✭✭✭blackbox


    Clearing the cache of Google Play Services fixed it for me. Moto G5S.

    Thanks


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    #83
    PhiloCypher
    Registered Users Posts: 2,388 ✭✭✭PhiloCypher


    Had the problem yesterday, cleared the cache ,deleted the covid app but that night google play services still said it was using 30% of battery in settings so I went to bed and hoped for the best . This morning everything seemed to be back to normal , google play services was back down to only using 1 or 2% battery , I even redownloaded the covid app with no recurrence of the drain .


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    #84
    Inquitus
    Registered Users Posts: 13,734 ✭✭✭✭Inquitus


    This has been driving me mad past few days! I have cleared the cache and reinstalled the covid tracker, fingers crossed!


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    #85
    Mister Vain
    Registered Users Posts: 6,041 ✭✭✭Mister Vain


    Make sure you clear the data as well. Clearing the cache is not enough.


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    #86
    bidiots
    Registered Users Posts: 1,490 ✭✭✭bidiots


    Mister Vain wrote: »
    Make sure you clear the data as well. Clearing the cache is not enough.

    It seems to be enough for a lot who have posted here....


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    #87
    Purgative
    Registered Users Posts: 2,509 ✭✭✭Purgative


    Battery was flat this morning (unusual). I just cleared the cache and now seems fine, still at 90%.


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    #88
    Mister Vain
    Registered Users Posts: 6,041 ✭✭✭Mister Vain


    bidiots wrote: »
    It seems to be enough for a lot who have posted here....
    It made no difference on mine. I cleared the data today and now its back to normal.


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    #89
    Inquitus
    Registered Users Posts: 13,734 ✭✭✭✭Inquitus


    All is back to normal on mine now, thankfully, that was a major cockup by Google and/or Covid tracker!


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    #90
    shaveAbullock
    Closed Accounts Posts: 965 ✭✭✭shaveAbullock


    They still seems reluctant to explain what happened. As soon as this info is available I can consider reinstalling the app.

    I use an android phone, I have no choice but to use google software to use this phone.
    If Google was at fault it changes nothing for me if I reinstall the COVID app.

    If NearForm are at fault I will take into consideration what they did wrong before reinstalling.


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    #91
    Bobeagleburger
    Registered Users Posts: 45,276 ✭✭✭✭Bobeagleburger


    Mister Vain wrote: »
    Make sure you clear the data as well. Clearing the cache is not enough.

    It is enough


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