google-gmail

wiggy123 · 18-02-2019 12:30pm #1

I cannot remember my password at present, nightmare! cannot get any resolution-is there anyone I can contact like...
usual stuff--enter email address(previous) it was a old work email, no longer there-so inactive! then-date when joined.. years back-unsure! any advise please

tia

yoyo · 18-02-2019 8:16pm

Did you ever add your mobile number to the account? If so you should be able to use that to reset the password. Failing that contacting Google directly might help if you explain the situation. They will usually ask you some questions to prove ownership and then you can gain access to the account again.

Wheety · 18-02-2019 8:22pm

What options do you get when you click 'Forgot Password'?

Edit: I went though it there. They give you plenty of options tbf.

Enter the last password you remember
Verification code to another email address (you had to have added this before)
Confirm your phone number (This may have been added before or maybe if you have an Android phone, they might have this)
Security question
Month and year account created
Enter an email address and they'll contact you

wiggy123 · 19-02-2019 9:40am

other email address I had used-was an old work one! is dead like..
phone number never was used like also.. old fashion here-auld phone I have!

month+year-am unsure of when set up-years back like

LeakingLava · 19-02-2019 9:55am

wiggy123 wrote: »

other email address I had used-was an old work one! is dead like..
phone number never was used like also.. old fashion here-auld phone I have!

month+year-am unsure of when set up-years back like

Enter an email address and they'll contact you

I think what they mean by the last one is for you to enter an e-mail address that you CAN access and they'll get in contact with you. In saying this, I believe you can just create a new one just for the sake of being contacted.

Wheety · 19-02-2019 10:41am

LeakingLava wrote: »

I think what they mean by the last one is for you to enter an e-mail address that you CAN access and they'll get in contact with you. In saying this, I believe you can just create a new one just for the sake of being contacted.

Correct, enter a current email address.

wiggy123 · 19-02-2019 10:56am

done that also... see need old email address---using it-for looking for a new job.. so hense getting emails is key to that email addy!

db · 19-02-2019 11:00am

If you have ever logged into that account using Chrome you can check the password manager to see if the password was saved.

wiggy123 · 19-02-2019 11:12am

cheers--will try that later--unsure if it did...

wiggy123 · 19-02-2019 6:20pm

password came back to me-- so happy days

smuggler.ie · 19-02-2019 8:22pm

wiggy123 wrote: »

password came back to me-- so happy days

Register alternative current email and/or phone to avoid future mishaps.

FanadMan · 20-02-2019 3:14am

smuggler.ie wrote: »

Register alternative current email and/or phone to avoid future mishaps.

Def do both alt email and phone. I keep forgetting my gmail password and only for the phone authorisation, I'd be totally screwed!

google-gmail

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