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Topped up online - still not showing on meter

Edgarfrndly · 2019-04-23 20:03:23

I topped up 20 euro online about 20 minutes ago, but it's still showing as having 30 cents on the meter.

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23-04-2019 9:03pm

#1

Edgarfrndly

Registered Users Posts: 489 ✭✭

Join Date: October 2014

Posts: 470

I topped up 20 euro online about 20 minutes ago, but it's still showing as having 30 cents on the meter.

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#2 24-04-2019 8:29am
Electric Ireland: Aoife

Company Representative Posts: 361 Verified rep ✭

Join Date: January 2018

Posts: 361

Hi Edgarfrndly,

Thank you for getting in touch.

Has the top-up shown on the meter since?

If not, it may be a temporary communication issue. You can type in the code manually if it does not appear eight away. See here for more information.

Please let us know if you have any other questions.

Thanks,
Aoife

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