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no internet access

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  • 29-12-2013 2:14pm
    #1
    c00p
    Registered Users Posts: 23 ✭


    I haven't had any internet access for the the last week on my laptop, everything else in my home has internet. I've tried restoring it and scanning for virus. I even contacted my internet provider but nothing seems to work. I would appreciate any help given.


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    #2
    F1ngers
    Moderators, Computer Games Moderators Posts: 10,278 Mod ✭✭✭✭F1ngers


    There is usually a button on the laptop that allows wireless connection.
    Maybe you turned it off by brushing against or cleaning it.


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    #3
    biko
    Registered Users Posts: 81,223 ✭✭✭✭biko


    Are you connecting to router via wifi? What computer are you using?
    Have you installed anything recently?
    What makes you think it's a virus or something?


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    #4
    c00p
    Registered Users Posts: 23 ✭c00p


    biko wrote: »
    Are you connecting to router via wifi? What computer are you using?
    Have you installed anything recently?
    What makes you think it's a virus or something?

    I haven't installed anything recently. It has a yellow triangle over the internet bars . The laptop says im connected to my broadband but i don't have internet access. Im guessing that its a virus cos when my service provided was trying to help me out, something about a previous page and windows tab came up and maybe the laptop got something off it


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    #5
    extra-ordinary_
    Registered Users Posts: 1,314 ✭✭✭extra-ordinary_


    if you're connected to the wireless network but with no internet access can you not try and repair the connection?

    Try connect with a cable and see if you can get internet access that way.


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    #6
    c00p
    Registered Users Posts: 23 ✭c00p


    Thanks to all for your help. I think i sorted the problem. I ran a full scan from Microsoft security essentials, it took about 8 or 9 hours but the little yellow symbol over the internet bars has gone


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