Just a quick warning to others out there. Since I do quite a lot of motorway driving, last January I signed up for the Applegreen loyalty programme. Without being particularly loyal to Applegreen, I still managed to accumulate in the region of 1700 points (representing a spend of €1700).
To my initial delight, I yesterday received a mailing from them, including a voucher for a free carwash, free coffee and 'sweet treat', and a €5 fuel voucher.
However, apparently the nice folk at Applegreen took it upon themselves to convert 1175 of my points into this €5 fuel voucher, without any permission sought or warning given. And unless I somehow manage to get this unused voucher back to them, at an inconvenience to me, the points will not be restored to my account.
How can Applegreen go ahead and 'cash in' my points, which I was hoping to use on some of their other promotions.