Boards.ie uses cookies. By continuing to browse this site you are agreeing to our use of cookies. Click here to find out more x
Post Reply  
 
Thread Tools Search this Thread
04-04-2012, 21:58   #1
gavsmith
Registered User
 
Join Date: Mar 2012
Posts: 52
Leap Card - Checking Balance

can't find it anywhere on the leapcard site?!
when i click on history i get this info only..

2 LeapCard.ie website Travel Credit Top-Up 19/01/2012 8:56 AM €10.00 €10.00

I've used it several times so it's def not 10 euro left on it, last time i remember the balance on the bus it was at 2 euro or something!

Last edited by gavsmith; 04-04-2012 at 22:00. Reason: more info
gavsmith is offline  
Advertisement
04-04-2012, 22:32   #2
markpb
Registered User
 
Join Date: Jan 2004
Location: Dublin
Posts: 5,768
The website only updates when it receives batch updates from each of the operators, generally overnight although it can be slower. You can check your balance at a TVM at any Luas stop, at any Payzone agent and on any Dublin Bus (put the card on, check the little display that's facing you, take the card off and do a runner before the doors close) ;-)
markpb is offline  
04-04-2012, 23:02   #3
carlmango11
Registered User
 
carlmango11's Avatar
 
Join Date: Jul 2007
Location: North Dublin
Posts: 837
How is it that the Luas machines can get your balance on demand (or does it?) but not the website?
carlmango11 is offline  
04-04-2012, 23:05   #4
markpb
Registered User
 
Join Date: Jan 2004
Location: Dublin
Posts: 5,768
The balance is held on your card, not on a server somewhere. None of the devices (Luas tvm, Luas validators, DART gates or DB ticket machines) are connected directly to the backend, the website can only be updated when they report it.

This is also why you have to collect your online topup from an operator (other than DB) - your card has to be updated so it can't be done over the air.

Last edited by markpb; 04-04-2012 at 23:08.
markpb is offline  
Thanks from:
05-04-2012, 00:01   #5
carlmango11
Registered User
 
carlmango11's Avatar
 
Join Date: Jul 2007
Location: North Dublin
Posts: 837
The fact that the balance is on your card clears up a LOT of questions swirling around my brain.

The collect-your-topup thing, is that also the case in London with the Oyster card?

Also regarding the topup, it says online that it will take between 24-48 hours to push the topup request out to the validator of your choice. Couldn't they just do this batch process every hour or so? Or am I missing something obvious?
carlmango11 is offline  
Advertisement
05-04-2012, 11:50   #6
markpb
Registered User
 
Join Date: Jan 2004
Location: Dublin
Posts: 5,768
Quote:
Originally Posted by carlmango11 View Post
The collect-your-topup thing, is that also the case in London with the Oyster card?
Yes and no If you buy a ticket online in London, you have to collect it at a specific tube station, just like here. However, they have a nice system in place for buses - if your balance falls below a threshhold, the bus will automatically give you more money. That night, the bus uploads all those events to the backend which causes a direct debit to happen, taking the same amount of money from your bank.

Quote:
Also regarding the topup, it says online that it will take between 24-48 hours to push the topup request out to the validator of your choice. Couldn't they just do this batch process every hour or so? Or am I missing something obvious?
It's a good question, I don't know.
markpb is offline  
05-04-2012, 11:56   #7
Dravokivich
Registered User
 
Dravokivich's Avatar
 
Join Date: Oct 2004
Location: redistributing earthly posessions
Posts: 13,794
Quote:
Originally Posted by carlmango11 View Post
The fact that the balance is on your card clears up a LOT of questions swirling around my brain.

The collect-your-topup thing, is that also the case in London with the Oyster card?
Been referenced a few times before and yeah, it'll work in the same way. Some people tend to get caught in on the auto topup feature they have implemented and don't seperate the 2 different types of top-ups. Auto Topup is a feature due on Leap as well.

Quote:
Originally Posted by carlmango11 View Post
Also regarding the topup, it says online that it will take between 24-48 hours to push the topup request out to the validator of your choice. Couldn't they just do this batch process every hour or so? Or am I missing something obvious?
Probably a result of over estimating how much volume they could be expecting per batch. Working along side a finiancial company before, they did similar kind of transactions as a batch job over night so as not to impeede performance during production time.
Dravokivich is offline  
05-04-2012, 13:02   #8
n97 mini
Registered User
 
Join Date: Oct 2010
Posts: 3,595
Quote:
Originally Posted by carlmango11 View Post
Also regarding the topup, it says online that it will take between 24-48 hours to push the topup request out to the validator
I asked about this before, and was told it's because there is a high level of manual supervision with the system currently. Lag times should be reduced as confidence improves.
n97 mini is offline  
06-04-2012, 20:47   #9
foggy_lad
Registered User
 
foggy_lad's Avatar
 
Join Date: Jul 2007
Location: Carlow
Posts: 13,190
Quote:
Originally Posted by n97 mini View Post
I asked about this before, and was told it's because there is a high level of manual supervision with the system currently. Lag times should be reduced as confidence improves.
Sounds like they are doing the top-ups manually
foggy_lad is online now  
Advertisement
06-04-2012, 21:42   #10
markpb
Registered User
 
Join Date: Jan 2004
Location: Dublin
Posts: 5,768
Quote:
Originally Posted by foggy_lad View Post
Sounds like they are doing the top-ups manually
Oh dear God, not this again.
markpb is offline  
Thanks from:
Post Reply

Quick Reply
Message:
Remove Text Formatting
Bold
Italic
Underline

Insert Image
Wrap [QUOTE] tags around selected text
 
Decrease Size
Increase Size
Please sign up or log in to join the discussion

Thread Tools Search this Thread
Search this Thread:

Advanced Search



Share Tweet