I don't live in Dublin and because I can't go to Dublin to apply for a travel visa to a Asia country, I need to find a courier company to do this in Dublin for me.
My husband checked all the courier companies in Dublin online and phoned them one by one to get the quota and finally found a courier company called Deadline. My husband told him we would post everything to him and prepared the return envelope for them to post it back. The guy on the phone told him 45Euro for the 1st time to be in the queue and deliver the documents and 25Euro for the 2nd time to pick it back, so it's 70Euro in total. My husband thought it's a good deal and let me to call the Deadline courier to take the visa application service.
I called the company Deadline, the guy on the phone told me it's 50Euro for it. And I couldn't believe it and I asked him is it for all? and he said yes. I thought it's even cheaper than what my husband asked. So I accepted that, and left him my laser card number.I posted all the documents to them and prepared a return registered envelope for them too.
Today when I checked my bank account, I found 3X50EUR, (150Euro in total) was taken by Deadline. I called them again. The same guy told me they made a mistake, and they should take 2x50EUR only. I was sooooo surprised as he told me 50EUR at the first time!!!!! I asked him, why it's for 2 times, he told me he said it's for 2 times, one is to deliver the documents and one is to pick it back, and each time is 50EUR, so it's 100 in total.
I sear to god!!I'M NOT A PERSON WITH BAD memory or listening problem !!!. He DID tell me it's 50EUR for all!! He DIDN'T mention any thing like"each time for 50" "100 for 2 times"!!!!!!
And I checked with my husband and very cross and I called him again, but he still told me this is always the way they charge 50EUR for each time.
oH My god! there was no recorder recording what we said on the phone. Everyone can deny what he said before.
I'm VERY VERY VERY disappointed with the courier, Not to mention they took 3 times of 50EUR from my account by mistake, BUT they didn't give a clear price at the first time!!!!!!!!!!!!!!
There are other couriers in Dublin charging less than 100EUR. If I told by 50EUR for each time and 100 in total at the first time, I won't choose that courier. And of course I will NEVER NEVER NEVER choose Deadline courier in my life!!!!!!