I bought the Galaxy S2 a couple of months ago. I am having issues with people hearing everthing they are saying back to them like a echo on the phone and when I rang Three they said to download Kies and update the firmware. However, I am having issue with Samsung Kies connectivity.
I downloaded Samsung Kies and installed it on my laptop. However, it displays ‘Please connect device’ at the top left. I tried re-starting the phone, the desktop but it does not solve the problem.
I have tried the following suggestions
- In the phone disable the USB option under Settings->Applications->Development
- Disable the antivirus and try connecting thru the USB.
Both these options do not work.
After connecting to the USB, the phone displays “Charging”. After unlocking, it displays the message “Connected. Press the home key to quit Samsung Kies”. However, on the laptop, it just doesnt work.
I tried with Kies Air thru bluetooth and that works fine but it has limited features.
Any help here would be greatly appreciated!