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Welcome to the ESB Customer Supply forum

Darragh · 2010-06-17 08:25:44

Hey there Just wanted to give an official welcome to the representatives from ESB Customer Supply. They are, as per the forum charter: * ESB CS: Chris, * ESB CS: David, * ESB CS: Carol, * ESB CS: Mairead and * ESB CS: Pat They've been in training with us and our moderators and we're delighted to have them available to talk…

17-06-2010 9:25am

#1
Darragh

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Hey there

Just wanted to give an official welcome to the representatives from ESB Customer Supply.

They are, as per the forum charter:
ESB CS: Chris,

ESB CS: David,

ESB CS: Carol,

ESB CS: Mairead and

ESB CS: Pat

They've been in training with us and our moderators and we're delighted to have them available to talk to you.

To celebrate, ESB has given us 5 x €100 One4All vouchers to give away. All you have to do is post below and you could be in with a chance.

Please don't use this thread for any ESB related questions - there's a whole forum there for you

Thanks

Darragh

Tagged:

competition

7

Comments

#2 17-06-2010 10:29am
seventyeight

Registered Users Posts: 104 ✭✭

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Posts: 83
Darragh wrote: »

Hey there

Just wanted to give an official welcome to the representatives from ESB Customer Supply.

They are, as per the forum charter:
ESB CS: Chris,

ESB CS: David,

ESB CS: Carol,

ESB CS: Mairead and

ESB CS: Pat

They've been in training with us and our moderators and we're delighted to have them available to talk to you.

To celebrate, ESB has given us 5 x €100 One4All vouchers to give away. All you have to do is post below and you could be in with a chance.

Please don't use this thread for any ESB related questions - there's a whole forum there for you

Thanks

Darragh

This is a great idea. Hope it's of use to people.

0
#3 17-06-2010 10:30am

Lu Tze

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Welcome!

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#4 17-06-2010 10:31am

lotsofthegreen

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Posts: 408

ESB CS on boards - welcome!

This is a great way to help customers!:)

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#5 17-06-2010 10:31am

ciaglen

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Welcome ESB please enter me in the competition

0
#6 17-06-2010 10:32am

davidsatelle100

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nice one, welcome to boards

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#7 17-06-2010 10:32am

Quazzie

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Good idea for a forum.

Can you please include me in the competition.

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#8 17-06-2010 10:33am

Carl Sagan

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Hello guys! :pac:

0
#9 17-06-2010 10:33am

helimachoptor

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Posts: 20821

The talk to forums are really gathering pace, also enter me into the competition

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#10 17-06-2010 10:35am

timmywex

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Great idea to make customer services even more approacable! Hopefully boards users utilise this now!

0
#11 17-06-2010 10:35am

dmaxontour

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Posts: 169

Great idea, and great way to help customers...

generally customer service in ireland is appalling. So this is very welcome. Well done.

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#12 17-06-2010 10:36am

eden_my_ass

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Another excellent business forum....now wheres my prize!

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#13 17-06-2010 10:41am

Zynks

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Good to see a semi-state body becoming more customer focused. Is that in anticipation of the closer relationship that smart grids will require?

Ah, yes, competition entry for me, please.

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#14 17-06-2010 10:45am

eliza64

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Great I love competitions.

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#15 17-06-2010 10:46am

Keano

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Welcome

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#16 17-06-2010 10:46am

Ordin73

Registered Users Posts: 177 ✭✭

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The best of luck with your new Customer forum, I support anything that helps improve things for the average customer..:D

I do have a question for you, with the deregulation and the entry of competitors into the market, when will YOU as a company be able to match the prices currently that they are offering???:rolleyes:

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#17 17-06-2010 10:47am

dudara

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Looking forward to some good interaction from the ESB folk. If you need any day-to-day assistance with managing the forum, then please get in touch with myself or jor el.

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#18 17-06-2010 10:47am

PeteEd

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Hello and welcome,
Nice to see a company actively trying to improve its customer service.

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#19 17-06-2010 10:47am

mwrf

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Ahoy there!

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#20 17-06-2010 10:47am

Rafloution

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Welcome!!

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#21 17-06-2010 10:49am

therighthook

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Welcome to Boards.ie
Good to see that ESB is going to utilise these forum's to connect to their customers, its a great idea and has worked for other companies.
Good luck and welcome abroad

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#22 17-06-2010 10:50am

xtradel

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Hello Esb people!

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#23 17-06-2010 10:51am

jim_bob

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hopefully more company’s follow your example, becoming more a part of the community

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#24 17-06-2010 10:52am

draward

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Hi people should be a good one, Welcome

0
#25 17-06-2010 10:53am

nagero

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Welcome to boards.

0
#26 17-06-2010 10:54am

RustySpoon

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Good Morning and welcome..

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#27 17-06-2010 10:54am

Live4Ever

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It's actually a great idea! Hope I win the competition!

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#28 17-06-2010 10:55am

old_aussie

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Welcome to boards,

pick me, pick me, pick me....:)

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#29 17-06-2010 10:56am

ESB CS: Chris

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Thanks everyone!

I hope David, Myself and the others will be able to help you out with any queries you have about your electricity accounts.

Many thanks
Chris

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#30 17-06-2010 10:56am

ssaye

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Welcome, I use electricity.:)

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#31 17-06-2010 10:57am

Danbo!

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Welcome!

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#32 17-06-2010 10:57am

whitelightrider

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Welcome folks. Always a good sign to see companies joining forums like this.

0
#33 17-06-2010 10:58am

Fudge74

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Welcome

0
#34 17-06-2010 11:01am

/V\etalfish

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Good to see these forums taking off.
Welcome aboard.

0
#35 17-06-2010 11:08am

kate07

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Good idea, welcome

0
#36 17-06-2010 11:10am

rameire

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Welcome to the Boards arena ESB.

I hope you will be able to brighten up many people lives with the help you will provide.

🌞 3.8kwp, 🌞 Split 2.28S, 1.52E. 🌞 Clonee, Dub.🌞

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#37 17-06-2010 11:11am

deisemum

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Welcome, good to see a company willing to engage with it's customers which is lacking with a lot of companies. Customer service is generally appalling in this country so all improvements are to be welcomed.

0
#38 17-06-2010 11:17am

ballinbattytown

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ESB !!!

0
#39 17-06-2010 11:18am

tanora78

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This post has been deleted.

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#40 17-06-2010 11:18am

Bluehair

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In for the Compo (for what it's worth it great to see ESB getting on boards, long may it last)

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#41 17-06-2010 11:18am

patrickc

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welcome to boards, always good to see big companies coming on board

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#42 17-06-2010 11:21am

Reg_hurley

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Excellent, great idea.
Nice addition to your customer services development.

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#43 17-06-2010 11:22am

Electric Ireland: David

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Many thanks for all the welcomes!

We will of course be delighted to help anyone who has any queries, be it in relation to their own ESB account, or in relation to ESB Customer Supply more generally.

Please don't use this particular thread for any ESB related questions - as Darragh said earlier, use the forum provided. Your queries and questions deserve their own dedicated threads.

Again, thanks, and talk to you again,

David.

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#44 17-06-2010 11:22am

folan

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Always a good idea, since ive been on the phone to Eircom for ages on hold in the past. always been helpful staff though!

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#45 17-06-2010 11:24am

silvo

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Great idea! Good to use Boards.ie for helping people with their queries!

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#46 17-06-2010 11:31am

bellylint

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Howdy Folks,
Welcome to boards

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#47 17-06-2010 11:34am

Mayoegian

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It's great to have representatives from ESB on Boards.ie now! I think it's fantastic and will make my dealings with the ESB much more accessible!
A brilliant idea!:)

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#48 17-06-2010 11:35am

feelpablo

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welcome along...good to have someone here to help with any problems!

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#49 17-06-2010 11:37am

gizmo555

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Great idea - welcome!

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#50 17-06-2010 11:39am

Thephantomsmask

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Welcome to boards, great to see companies interacting with their customers.

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#51 17-06-2010 11:42am

psicic

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Love your electricity, use it all the time.

Looking forward to reduced prices when the market is freed up next year and you are free to set the price of your own electricity yourselves.

Speaking of open competition...

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