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Aer Lingus flight change

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  • 23-08-2020 5:33pm
    #1
    Munsterbhoy
    Registered Users Posts: 276 ✭✭


    Hi all, we've flights booked on the end of Sept fron Shannon to Paris but AL have asked us to reschedule them. We were going to move them out to April 21 to Munich but who knows if restrictions will still be around. I was wondering do we have a chance of getting a credit note from them? Or are we being a bit pessimistic regarding things covid wise. Cheers


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    #2
    goingnowhere
    Registered Users Posts: 4,143 ✭✭✭goingnowhere


    If the flights are cancelled then full refund is due.

    Don't let them push you to reschedule, Aer Lingus has shutdown operations at Shannon so chance of a flight happening in the coming months is zero.


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    #3
    FLOOPER
    Registered Users Posts: 800 ✭✭✭FLOOPER


    goingnowhere wrote: »
    If the flights are cancelled then full refund is due.

    Don't let them push you to reschedule, Aer Lingus has shutdown operations at Shannon so chance of a flight happening in the coming months is zero.

    My flight to Rhodes was cancelled - wouldn't have gone anyway under current climate - and AL looking to fob me off with voucher.

    I honestly can't even see a proper link on their site to getting a refund.

    Anyone else have this issue.


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    #4
    odyssey06
    Registered Users Posts: 28,293 ✭✭✭✭odyssey06


    Follow this thread for refund advice
    https://touch.boards.ie/thread/2058073208/3

    "To follow knowledge like a sinking star..." (Tennyson's Ulysses)



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    #5
    Cait04
    Registered Users Posts: 21 ✭Cait04


    FLOOPER wrote: »
    My flight to Rhodes was cancelled - wouldn't have gone anyway under current climate - and AL looking to fob me off with voucher.

    I honestly can't even see a proper link on their site to getting a refund.

    Anyone else have this issue.

    Aer Lingus changed my flights to a different day in September and I didn't want to travel anyway. There wasn't a link to claim a refund so I rang them on 1890800600. I got through to someone right away with no waiting time and she processed the refund over the phone and I had the money back in 2 days. You should ring them.


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