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Switched to Electric Ireland climote plan/ installing query

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  • 07-11-2019 10:09pm
    #1
    Registered Users Posts: 3,415 ✭✭✭


    Hi 

    I switched to Electric Ireland to avail of the climote plan. 

    What happens now? When do I get the climote?


Comments

  • Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi Ginger83,

    Thanks for choosing Electric Ireland.

    After the customer's switch is completed and their accounts are created, they are contacted by Home Services regarding the installation.

    Let us know if you have further queries.

    Kind regards,
    Una


  • Registered Users Posts: 3,415 ✭✭✭Ginger83


    Hi Ginger83,

    Thanks for choosing Electric Ireland.

    After the customer's switch is completed and their accounts are created, they are contacted by Home Services regarding the installation.

    Let us know if you have further queries.

    Kind regards,
    Una
    Can i get an update?


  • Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi Ginger83,

    If you would like an update regarding the switch's progress, private message me the meter point reference number (MPRN), name, address and telephone number, stating for GDPR (Data Protection) that you are the account-holder.

    Or if the update you are requesting is in relation to the Climote, contact Home Services on 1850 372 333 or Web Chat.

    Kind regards,
    Una


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