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On a Fibre contract, moving to a new area that doesn't support Fibre

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  • 11-02-2019 6:05pm
    #1
    pantelas2002
    Registered Users Posts: 15 ✭


    Hello, I'm on a fibre contract, and about to move to a new house in an area that currently doesn't have landlines and no support for Fibre. Is there a way to change to broadband only? I've been trying to call 1901 but as usual, experiencing problems...


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    #2
    eir: Andre
    Closed Accounts Posts: 49 ✭eir: Andre


    pantelas2002 wrote: »
    Hello, I'm on a fibre contract, and about to move to a new house in an area that currently doesn't have landlines and no support for Fibre. Is there a way to change to broadband only? I've been trying to call 1901 but as usual, experiencing problems...
    Hi pantrlas2002,

    You would still need the landline for broadband. I would highly advise filling out a move home form you can do so here once this has been done you will receive correspondence of options available to that address.

    -Andre


  • Options
    #3
    pantelas2002
    Registered Users Posts: 15 ✭pantelas2002


    Hello there, just to update on my issue, I'm installing the landline on Thursday, I've been told that I'll be going on a new eir contract, at the same price of 39.99/month, but without fibre speeds. Isn't it unfair though that I'll be paying the same price for lower speed internet?


  • Options
    #4
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    pantelas2002 wrote: »
    Hello there, just to update on my issue, I'm installing the landline on Thursday, I've been told that I'll be going on a new eir contract, at the same price of 39.99/month, but without fibre speeds. Isn't it unfair though that I'll be paying the same price for lower speed internet?
    Hi pantelas2002

    Unfortunately we don't deal with home move packages and prices here on Social Media.  To discuss your package price you would have to contact the home move department on 1800 242 535

    Kind regards

    Linzi


  • Options
    #5
    pantelas2002
    Registered Users Posts: 15 ✭pantelas2002


    eir: Linzi wrote: »
    pantelas2002 wrote: »
    Hello there, just to update on my issue, I'm installing the landline on Thursday, I've been told that I'll be going on a new eir contract, at the same price of 39.99/month, but without fibre speeds. Isn't it unfair though that I'll be paying the same price for lower speed internet?
    Hi pantelas2002

    Unfortunately we don't deal with home move packages and prices here on Social Media.  To discuss your package price you would have to contact the home move department on 1800 242 535

    Kind regards

    Linzi
    Thanks for the reply, I'll do that


  • Options
    #6
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    pantelas2002 wrote: »
    eir: Linzi wrote: »
    pantelas2002 wrote: »
    Hello there, just to update on my issue, I'm installing the landline on Thursday, I've been told that I'll be going on a new eir contract, at the same price of 39.99/month, but without fibre speeds. Isn't it unfair though that I'll be paying the same price for lower speed internet?
    Hi pantelas2002

    Unfortunately we don't deal with home move packages and prices here on Social Media.  To discuss your package price you would have to contact the home move department on 1800 242 535

    Kind regards

    Linzi
    Thanks for the reply, I'll do that
    No Problem.


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