Three Bill Pay Trio SIM offer for iD customers

MaxFlower · 23-03-2018 8:41pm #1

Just ported 2 phones to this today

Special Offer
iD customers bringing their number to Three get this plan for €5 per month for 12months (from your second bill), €30 per month thereafter. Terms and conditions apply.

Enjoy free 4G access, All You Can Eat Data*, unlimited Three to Three calls, flexi units to any ROI network and while roaming in EU with a flexible 30 day rolling contract whilst keeping your existing phone and number. Compatible with Nano, Micro and Mini sim devices.

Can’t argue with the price, I have no experience of 3 so fingers crossed.

Edit. Tethering working also for me.

gymnipities · 23-03-2018 11:30pm

Link:
http://www.three.ie/online/voice/contract/bill-pay-trio-sim/

freebee23 · 23-03-2018 11:44pm

MaxFlower wrote: »

Just ported 2 phones to this today

Special Offer
iD customers bringing their number to Three get this plan for €5 per month for 12months (from your second bill), €30 per month thereafter. Terms and conditions apply.

Enjoy free 4G access, All You Can Eat Data*, unlimited Three to Three calls, flexi units to any ROI network and while roaming in EU with a flexible 30 day rolling contract whilst keeping your existing phone and number. Compatible with Nano, Micro and Mini sim devices.

Can’t argue with the price, I have no experience of 3 so fingers crossed.

Edit. Tethering working also for me.

If you do this in a carphone warehouse store they will also give you €20 credit to use instore for each number you port. https://www.carphonewarehouse.ie/id-switchers

tedpan · 24-03-2018 12:24am

Pretty annoying it's only for iD customers

bmm · 24-03-2018 3:17am

What is a 30 day rolling contract? E.g. can you leave after 10 months? Also, what is the charge for the first bill?

jimmycrackcorm · 24-03-2018 5:45am

MaxFlower wrote:

Canâ€™t argue with the price, I have no experience of 3 so fingers crossed.

Seeing as ID was utilising the Three network then I think you'd plenty of experience.

StaticNoise · 24-03-2018 10:09am

Basically it's a discount offer after the first month.
First month is €30, and then it's a fiver.
So, its €85 for the year.

You can leave at any point once you give 30 days notice. So, you must let them know one billing month ahead.

Boxfresh · 24-03-2018 12:31pm

Damn it. I already switched to Lycamobile. Seems like a good deal.

kellsred · 24-03-2018 12:49pm

How many flexi units? No mention of calls or texts other than the free 3 - 3 calls, so that is important

BadCharlie · 24-03-2018 12:55pm

How much call mins do you get when not calling another 3 customer?

numorouno · 24-03-2018 1:19pm

Checked out would it apply if porting from a network other than ID and it doesn't

Red Silurian · 24-03-2018 1:50pm

numorouno wrote: »

Checked out would it apply if porting from a network other than ID and it doesn't

Can you port from your current network to ID and then port again to 3?

Skerries · 24-03-2018 1:57pm

ID are no longer operating

StaticNoise · 24-03-2018 2:21pm

kellsred wrote: »

How many flexi units? No mention of calls or texts other than the free 3 - 3 calls, so that is important

Unlimited Flex Max SIM Only has 10,000 units.
One unit is one minute of calls or two SMS texts.

You're giving and allowance of 3,000 minutes for Three to Three calls.

BadCharlie wrote: »

How much call mins do you get when not calling another 3 customer?

As above: 10,000 units.

Skerries wrote: »

ID are no longer operating

They are still operating, but are not accepting new customers. Existing customers have until April 6th to select a different network.

loki7777 · 24-03-2018 5:25pm

Is the CPW offer with 20€ credit only online or instore as well? As my partner went there and switch but no one said anything about credit.

freebee23 · 24-03-2018 6:20pm

loki7777 wrote: »

Is the CPW offer with 20€ credit only online or instore as well? As my partner went there and switch but no one said anything about credit.

The €20 credit is for in-store use. It's mentioned on the official carphone warehouse site. If your partner already ported over from idmobile in a carphone warehouse store, then go back and claim your store credit

StaticNoise · 24-03-2018 9:19pm

As above, the credit is only in store. Do ask for it.

I'd be interested to see if you can stack them, for example, three of us in the family are moving. Could we use the three vouchers and buy a Chromecast?

Aquos76 · 24-03-2018 11:27pm

StaticNoise wrote: »

As above, the credit is only in store. Do ask for it.

I'd be interested to see if you can stack them, for example, three of us in the family are moving. Could we use the three vouchers and buy a Chromecast?

Yes you can, i've also 3 family members i'll be moving and i asked in store and they said yeah, no issue with stacking them. My bro in law move two accounts recently and he got a pair of bluetooth headphones for €40 with his two vouchers.

Cavey · 25-03-2018 2:11pm

This is awesome news, I was planning on switching to 3 from iD anyway!

https://www.carphonewarehouse.ie/id-switchers

Taken from that page regarding the €20 store credit

*iD customers will be entitled to an additional €20 to spend in store when they make the move from iD to another network. This can be used against the cost of pre-pay credit, a phone or an accessory providing that they transact at the time when they switch from the iD mobile network. This offer is only open to iD customers and should they decide not to avail of the offer at the time when they are switching network the offer will lapse. This offer is only available in Carphone Warehouse stores and only up to April 6th 2018.

Cee-Jay-Cee · 25-03-2018 8:22pm

gymnipities wrote: »

Link:
http://www.three.ie/online/voice/contract/bill-pay-trio-sim/

What is the trio part about? Can you get three SIM cards on the one account?

Ten Pin · 25-03-2018 10:57pm

What is the trio part about? Can you get three SIM cards on the one account?

A Trio SIM has all SIM types on one card, so whether you need a standard, micro or nano SIM, you just push out the one you need.

Enrico Palazzo · 26-03-2018 12:03pm

loki7777 wrote: »

Is the CPW offer with 20€ credit only online or instore as well? As my partner went there and switch but no one said anything about credit.

Same here. An assistant got me switched, but mentioned no word of the credit. Only when I brought it up when asked if I needed anything else, she replied as if it had been obvious all along "Yeah, you have 20e credit". Wonder what would have happened to it had I not asked :rolleyes:.

MaxFlower · 26-03-2018 12:10pm

jimmycrackcorm wrote: »

Seeing as ID was utilising the Three network then I think you'd plenty of experience.

I was thinking more along the lines of Customer Service. Poor service experiences caused me to dispense with EIR. ID was using only part of the three network I think. Strange as I had 4G in my building with ID but now not with Three.

Enrico Palazzo · 26-03-2018 5:23pm

MaxFlower wrote: »

ID was using only part of the three network I think. Strange as I had 4G in my building with ID but now not with Three.

That matches my experience. Same phone, slightly, but consistently weaker signal with three now and dropping 4G earlier than before inside the building.

MayoForSam · 27-03-2018 3:12pm

I called into 2 different CPW stores, yesterday and today, and both times the 3 system was down so they couldn't process my changeover :mad: My iD credit has ran out and I'm off abroad on an Easter break from tomorrow. Looks like I might have to go with Eir after all.

27-03-2018 3:41pm

I just ported 2 numbers half an hour ago. The three system is apparently being overloaded with the number of migrations. Needed a number of attempts to push it through.

steirishrover · 27-03-2018 3:46pm

So is general consensus that most is switching to 3? I thought eir would have been a better option for network quality no?

Enrico Palazzo · 27-03-2018 4:58pm

steirishrover wrote: »

So is general consensus that most is switching to 3? I thought eir would have been a better option for network quality no?

But the switchover offer from 3 gives you a premium package for 7e a month in the first year (1st month 30e, 5e thereafter). Can't beat that value.

StaticNoise · 27-03-2018 5:24pm

^ 100% this.

For the most part, unless you're in a tremendously rural area, Three's offer is a no-brainer.

For Forks Sake · 27-03-2018 7:18pm

Deleted User wrote: »

I just ported 2 numbers half an hour ago. The three system is apparently being overloaded with the number of migrations. Needed a number of attempts to push it through.

Yeah I tried to port my iD number to 3 in CPW in Carrickmines earlier on, their system kept crashing out when they requested the verification code be sent to my number. I'll try again tomorrow.

loki7777 · 29-03-2018 1:32pm

We went back to Sligo CW to ask and try to claim our €20 credit just to find out that she took it at the time of purchase. And we even get receipt this time showing that she took VR Glide and memory card.
Looks like Sligo staff is taking customers credit(they did the same to couple switching to three at the time when we were waiting to sort it out) and using it to buy things.
Going to contact CW online(can't fine any phone number to customer service)

GBX · 29-03-2018 1:40pm

loki7777 wrote: »

We went back to Sligo CW to ask and try to claim our €20 credit just to find out that she took it at the time of purchase. And we even get receipt this time showing that she took VR Glide and memory card.
Looks like Sligo staff is taking customers credit(they did the same to couple switching to three at the time when we were waiting to sort it out) and using it to buy things.
Going to contact CW online(can't fine any phone number to customer service)

Thats shocking! My father changed yesterday and got to use his credit in Dublin.

"Before you place an order, if you have any questions relating to these terms and conditions please contact our customer service representatives by emailing CustomerCareIE-CPW-IE@cpwplc.com, or call us on 1850 424 800 between 9am-6pm."

loki7777 · 29-03-2018 1:41pm

Lovely. Thanks for the number. I already sent complain using online form(sorry did not because only 500 symbols is allowed - will use facebook instead).
Just posted on CW facebook page and also sent PM to them through FB.

freebee23 · 29-03-2018 9:29pm

Ported over 2 numbers yesterday in Dublin and got €40 credit to use in store. As the order was being set up I was watching the screen that the sales person was entering the info on and it clearly shows up as 2 x €20 credits applicable to the order. I managed to get mine stacked to buy a phone with the credit and all of the details of my phone purchase were linked into the 2 ports.
I would surmise that any items that were "PURCHASED" with the credit and not received by the customer would also show up.
It should be quite easy for CPW to track what was purchased against your porting order and also who actually carried out the transaction.

I would definitely not let this slide and any/all details that you can provide to customer service would make it easier to track.
Hope this helps.

loki7777 · 29-03-2018 11:33pm

I didn't let go. Was talking to customer service and should get a call from manager tomorrow. Looks like someone added "by mistake" something to that receipt.

magnavox · 01-04-2018 1:53pm

Anyone try this by signing up online? I'm not id but wondering if I just said I was on the online form would that make it work?

bmm · 01-04-2018 2:22pm

It’s really strange and a bit of a deal breaker for me that some id customers signal is dropping from 4g to 3g after porting to three. Anyone have a technical reason for this? Has it to do with O2/three hardware networks being still separate ?

hulio jordio · 03-04-2018 9:48pm

freebee23 wrote: »

Ported over 2 numbers yesterday in Dublin and got €40 credit to use in store. As the order was being set up I was watching the screen that the sales person was entering the info on and it clearly shows up as 2 x €20 credits applicable to the order. I managed to get mine stacked to buy a phone with the credit and all of the details of my phone purchase were linked into the 2 ports.
I would surmise that any items that were "PURCHASED" with the credit and not received by the customer would also show up.
It should be quite easy for CPW to track what was purchased against your porting order and also who actually carried out the transaction.

I would definitely not let this slide and any/all details that you can provide to customer service would make it easier to track.
Hope this helps.

Were the 2 numbers that you ported under the same name?
I ported 2 numbers over today but was told in-store that the credit couldn't be stacked as we had a different name for each number.

freebee23 · 04-04-2018 2:16pm

hulio jordio wrote: »

Were the 2 numbers that you ported under the same name?
I ported 2 numbers over today but was told in-store that the credit couldn't be stacked as we had a different name for each number.

Yes both numbers were in my name. Transferring another sim today and hope to get the credit towards a chrome cast.

rizzee · 04-04-2018 4:39pm

loki7777 wrote: »

We went back to Sligo CW to ask and try to claim our €20 credit just to find out that she took it at the time of purchase. And we even get receipt this time showing that she took VR Glide and memory card.
Looks like Sligo staff is taking customers credit(they did the same to couple switching to three at the time when we were waiting to sort it out) and using it to buy things.
Going to contact CW online(can't fine any phone number to customer service)

Any update on this?

loki7777 · 04-04-2018 4:56pm

Got sorted out by shop manager after posting on FB. "Human error" they would call it;)

rizzee · 04-04-2018 5:00pm

Ah jaysus. You would wonder how much did the staff get away with. They might have gotten a slap on the wrist

Cavey · 04-04-2018 8:46pm

carphone warehouse greystones was broken into last night and will probably be closed tomorrow in case anyone is thinking of heading out there.

I might also add that dun laoghaire carphone warehouse are useless. Waited patiently for over 35min to be served only to be told the network was too busy to get my number ported. Yet it worked *instantly* at the 3 store. Maybe CPW are losing too much on the 20 store credit?

labrik · 03-05-2018 9:54am

Received my second bill since changing from ID Network to 3 network under the special deal for the 3 unlimited Flex Max SIMO. It's 30 euro first month then 5 euro for the next 11 months. First bill straightforward. Second bill a bit confusing. I don't pay anything, I think as it's in credit. Wondering if any other people have had the second bill and your opinion. I'll probably contact 3, as well.

Aquos76 · 03-05-2018 10:09am

labrik wrote: »

Received my second bill since changing from ID Network to 3 network under the special deal for the 3 unlimited Flex Max SIMO. It's 30 euro first month then 5 euro for the next 11 months. First bill straightforward. Second bill a bit confusing. I don't pay anything, I think as it's in credit. Wondering if any other people have had the second bill and your opinion. I'll probably contact 3, as well.

Just a small correction to your post, this offer was €30 for the first month, and then €5 for the next 12 months, not 11, as you thought.

labrik · 03-05-2018 12:52pm

Aquos76 wrote: »

Just a small correction to your post, this offer was €30 for the first month, and then €5 for the next 12 months, not 11, as you thought.

Oh, yes. That's even better.

deadimmortal · 05-10-2018 11:41am

Anyone check their bill for this month? Apparently my discount was only applied for 6 months

CVB · 05-10-2018 12:46pm

Same? Says to separate Rental Discounts x 6months ?

Three:Reps / Three:Sheena ?????

labrik · 05-10-2018 12:47pm

Yes, I got a shock too. I got my month's bill last week. I used the messaging service on the 3network to contact them about this and they told me the original deal still stood and that I'd get a readjustment over the next six months.

Since i joined the network from ID I have paid 36 euros in total. 32.95 the first month and a bit and 3. 27 last month.For four months I've had no payment due. So happy enough so far as up to this month my total bill has been 36 euro or so. But I don't use it that much.

This month I'm due to pay 28.50. Unless I get a discount and re-adjustment next month I'm giving one month's notice and complaining to trading standards about the deal. I'm sure it won't come to that but.....

I'd advise you to contact them. Interesting if others have had the same issue.

CVB · 05-10-2018 12:49pm

Labrum are you Three UK customer ? You have £ in your message . You might me looking for Three UK Support ?

labrik · 05-10-2018 12:53pm

No, I'll edit. Living back in Ireland over two years. My laptop bought in UK where I was living before. Should read euros. Will edit.

Three Bill Pay Trio SIM offer for iD customers

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