An Post gone to shîte

I posted a parcel last Tuesday, an Amazon return that I'm due a significant refund for. Just checked the tracking, only checked in in Portlaoise this morning. That's ridiculous, I could have walked to Portlaoise faster than that.

An Post have been quite slow here in Cork. And it's not going to get better, short and medium term. Since closing the office at Little Island, all parcels seem to go via Dublin or Portlaoise. It's taking anything up to 2 weeks to be delivered.

My friend ordered flowers for me from the UK. This particular firm recently changed delivery partners to An Post. They lost one lot. The second lot of flowers were delivered to me dead as they took 3 weeks to arrive.

I've ordered stuff from Amazon. And I have PRIME. It's sent promptly by Amazon. Again - the parcels are taking up to two weeks to finally reach me.

I also ordered something from M & S at the beginning of the month. It finally reached me yesterday morning.

Surely An Post can do better than this? I realise there is a pandemic, which hasn't helped, but they should have known there was already a significant rise in online shopping. The pandemic speeded things up. Now we have Black Friday, Cyber Monday and Christmas coming up. An Post simply haven't prepared properly for it. The postmen are run off their feet!

I don't see it getting better any time soon...

Order on its way from the US, sent by Fedex and An Post are the delivering company in Ireland. Its arrived in Ireland the 18th but still not even showing up on the track and trace details for AnPost. Also waiting on something from Vodafone and that hasn't been delivered either. Both are small packages. Even if the US one was to be checked by customs it would show that on the AnPost system. Shocking slow. the last month

The expect to deliver 3.1 Million + parcels this week alone.

I think people need to understand the scale of that work.

Ah-Watch wrote: »

Order on its way from the US, sent by Fedex and An Post are the delivering company in Ireland. Its arrived in Ireland the 18th but still not even showing up on the track and trace details for AnPost. Also waiting on something from Vodafone and that hasn't been delivered either. Both are small packages. Even if the US one was to be checked by customs it would show that on the AnPost system. Shocking slow. the last month

I thought An Post stopped Fedex deliveries a few years ago.

I've had an post parcel deliveries on Saturdays and Sundays since the first lockdown but maybe that's a Dublin thing.

Ah-Watch wrote: »

Order on its way from the US, sent by Fedex and An Post are the delivering company in Ireland. Its arrived in Ireland the 18th but still not even showing up on the track and trace details for AnPost. Also waiting on something from Vodafone and that hasn't been delivered either. Both are small packages. Even if the US one was to be checked by customs it would show that on the AnPost system. Shocking slow. the last month

Former colleague of mine once explained to me about deliveries to "remote" areas.
He said that the bigger courier companies will only deliver to the main urban areas.
Outside that they have a contract with anPost.
Seems he was correct.

Dreadful attitude of many staff in my local An post.

I went to another post office in my city and asked the post woman if I had the correct address for State Savings which is free post. I had an old unused window type envelope supplied by a credit card company for a repayment.

When I asked her for a small bit of selotape to seal the rear ( where I crossed out the return address) she had to comment:

" I see you're using a used envelope". None of her business. It was free post.

Been fantastic here. Super quick, 6 days a week.

Find fastway the worst. Driver handing me stuff that's not even for my estate nevermind house on more than one occasion.

I bought something off a seller in Tipp.

I posted payment on Monday, they had it Tuesday morning.
They posted item Tuesday, I had it Wednesday afternoon.

Pretty impressive.

Parcels are currently running at over 3 million per week this year, it’s normally 1 million per week, on top of that we have all the COVID restrictions in place, they are simply swamped atm.

They will be delivering today and tomorrow in order to help clear the backlog.

Brian? wrote: »

I’m the 40 years I lived in Ireland, I never had a single piece of post go missing and every online order was delivered as expected.

The circumstances right now are a little different, maybe factor that in before complaining.

People can't see past their own front door anymore.

On top of the sheer number of parcels, our local sorting office had a Covid outbreak so load of staff off sick over last while.

Looks like it’s getting back to normal from next week. We’ve only had mail being delivered one day a week for the last month.

I’m cutting them all the slack they need.

Was waiting for a small delivery from Amazon it was part of a larger order which all got to me on time .
I contacted Amazon and got a refund on Wednesday as the tracing was stuck in Dublin for two weeks without movement .
Was in post office yesterday and the girl said they had been holding a parcel for me the last ten days.
No attempt at delivery for some reason .. they were saying the scanning system they use is under serious pressure.
My local small post office has 3 extra vans on the road just for parcels.
Anyone missing anything I would contact local post office to see if they have it.

I live out the country your lucky if you get post on the Saturday before Christmas.
This year they’ve started already due to the demand.

Giant light box (vintage wall clock) was delivered disgustingly early by An Post today and it had been sent normal international post. So they may be doing all parcels on Saturday or they may have wanted the giant box out of the DSU!